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Final steps of Office 2013 install process

    Question

  • I'm looking for detailed information about the final steps of installation and configuration that typically occur the first time Office programs are run. In particular, I'd like to know how Word and Outlook determine whether or not they should run this process; in my case they run it every time I start them. I previously asked a similar question in the Office 2013 IT Pro general forum, which remains unanswered. I did get some advice, but essentially the only thing that was relevant was to uninstall and reinstall, which I have done several times: now Excel and OneNote start properly, but Word and Outlook have to run through an extensive process. I have also looked through numerous other forums and followed advice given for similar problems that happened in this and previous releases of Office; it seems particularly prevalent in Word.
    Monday, April 01, 2013 7:35 PM

Answers

  • I'm not sure how much detailis available (I think it's fairly lightly documented).
    THere can be several cases of the symptom, but if it happens for User_a and not User_b, on the same machine, then it's safe to assume it's a per-user issue, and likley to do with settings/data for the affected user.

    Office apps tend to check for registry keys, to determine if the FirstRun process needs to be invoked.

    e.g.: check here for Office2007 (v12.0)


    HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Word\Options

    HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Outlook

    HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Common\General


    Don
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    Monday, April 01, 2013 8:42 PM