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error 1713

    Question

  • I've got a new computer and can't install Office standard 2007 which is what everyone else in my office uses.

    Thursday, October 20, 2011 3:55 PM

Answers

  • Hi lriera,

    Is this the exact error message you got:

    Error 1713

    MSI_package_name cannot install one of its required products. Contact your technical support group.
    System Error: See http://support.microsoft.com/?kbid=926279.

     

    Did you try to install the Office by double-clicking a .msi file?

    If so, try locate the Setup.exe file in the root folder of the installation source, and then double-click the file.


    Sincerely,

    Max Meng
    Forum Support


    Come back and mark the replies as answers if they help and unmark them if they provide no help.
    Saturday, October 22, 2011 6:15 AM

All replies

  • Hi lriera,

    Is this the exact error message you got:

    Error 1713

    MSI_package_name cannot install one of its required products. Contact your technical support group.
    System Error: See http://support.microsoft.com/?kbid=926279.

     

    Did you try to install the Office by double-clicking a .msi file?

    If so, try locate the Setup.exe file in the root folder of the installation source, and then double-click the file.


    Sincerely,

    Max Meng
    Forum Support


    Come back and mark the replies as answers if they help and unmark them if they provide no help.
    Saturday, October 22, 2011 6:15 AM
  • I too am receiving this error message.  I have tried running the office .exe file and still receive the error.  I have no other Office installed in my computer.  Can you please help resolve this issue?
    Tuesday, April 23, 2013 3:29 PM