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Microsoft Word 2010 won't open?

    Question

  • When I try to open my Microsoft Word 2010 a message comes up saying 'Microsoft Word 2010 cannot be opened. Try again or repair the product in Control Panel.' However, when I go to the control panel Microsoft Word 2010 is no longer listed there. I've never uninstalled or modified the file so I don't understand how it can just have disappeared??
    Sunday, September 18, 2011 4:37 PM

Answers

  • Was Word loaded as an individual product or part of the Office suite? In other words, do you have Excel 2010 and PowerPoint 2010 and do they open?

    If Word was loaded as part of the Office suite then it will not be listed individually in the Control Panel.  With Control Panel > Programs and Features it will show as Microsoft Office <package> 2010.

    Either way, it sounds like you need to just get the install CD and reload.  If you are then prompted to Repair you can do it that way, or simply Remove and then Install.

    Hope this helps


    Kind Regards, Rich ... http://greatcirclelearning.com

    Sunday, September 18, 2011 10:38 PM