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Problem creating relative links in Word 2010

    Question

  • I have used Word 2003 and Word 2007 to create relative hyperlinks to open PDF files.  Now I am attempting to create the same type of relative hyperlinks in Word 2010, however the hyperlinks do not work ("Cannot open specified file.").  I believe one of the issues is the entire path name (C://...) does not appear in the link window, just ../.  When I check the metacode (using ALT + F9), the code also does not show the entire file path (just ../).  How can I fix this?

    Dorothy

    Tuesday, December 13, 2011 7:25 PM

Answers

All replies

  • Hi,

     

    Thank you for using Microsoft Office for IT Professionals Forums.

     

    From your description, please try the following method to use absolute hyperlinks instead of relative hyperlinks:

     

    •  
      1. On the File menu, click Options.
      2. Click Advanced.
      3. Under General, click Web Options.
      4. Click the Files tab.
      5. Click to clear the Update links on save check box.
      6. Click OK two times.

     

    And to use absolute hyperlinks in a single document:

     

    •  
      1. Open the document in which you want to use an absolute hyperlink.
      2. On the File menu, click Info.
      3. Click the Properties dropdown under the document window.
      4. Click Advanced Properties.
      5. Click the Summary tab.
      6. In the Hyperlink Base box, type x, and then click OK .

     

     

     

    Please take your time to try the suggestions and let me know the results at your earliest convenience. If anything is unclear or if there is anything I can do for you, please feel free to let me know.

     

    Sincerely

    Rex Zhang

    --------------------------------------------------------------------------------

    Please remember to mark the replies as answers if they help and unmark them if they provide no help.

    Rex Zhang

    TechNet Community Support

    Thursday, December 15, 2011 2:00 PM
    Moderator
  • Hello, Rex.

    Thank you for the response.  I tried both of these tips prior to posting to the forum.  Unfortunately, that did not resolve the issue opening PDF attachments using relative links in Word 2010 or 2007.

    Thank you,

    Dorothy


    Dorothy Pick
    Friday, December 16, 2011 1:01 PM
  • Hi,

     

    We would suggest the following troubleshooting article:

    http://support.microsoft.com/kb/921541

     

     

    Best regards


    Rex Zhang

    TechNet Community Support

    Tuesday, December 20, 2011 12:59 AM
    Moderator
  • Hi,

     

    Please inform the result of troubleshooting.

     

     

    Best regards


    Rex Zhang

    TechNet Community Support

    Thursday, December 22, 2011 8:02 AM
    Moderator