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MS Outlook 2010 Personal Folders & Files accidentally deleted

    Question

  • I have an end user who is operating on a Win 7 OS with Outlook 2010 installed on it. All the personal Folders and Files have been accidentally deleted. I've checked the .pst folder but it's empty and tried the "Recover Deleted Items" button on the "Folder Tab" with no luck. Does anyone know of a way to recover all personal folders along with the emails that were in them?

    Thanks for the help!

    -B

     

    • Moved by Sean Jenkin Thursday, June 16, 2011 8:32 PM (From:MSDN, TechNet, and Expression Profile and Recognition System Discussions)
    Thursday, June 16, 2011 7:56 PM

All replies

  • Since this is on Win7, it's possible that previous versions of the file have been automatically backed up on the hard drive.

     

    Find the folder containing (or which used to contain) the PST file, open the Properties for that folder, and open the "Previous Versions" tab.  With any luck, you'll see an entry for a previous date on which the folder contents were backed up.  Open that date, and see if the old PST file is there, then you can restore it with a drag-and-drop.

    Friday, June 17, 2011 12:39 PM
  • Thanks but I couldn't locate a previous versions tab.

     

    Thanks,

    -B

    Friday, June 17, 2011 5:09 PM