none
Visio 2010 keeps configuring itself when launching

    Question

  • Hello,

    Each time I launch Visio 2010 I get a message saying "Please wait while windows configures Microsoft Visio 2010". After the message Visio launches but this message is damn annoying and seems to pop every time.

    I tried to reinstall the application completly but same issue, also this seems to be happening to one particular user (we have a volume license key). The computer itself is brand new and has been reimaged about a month ago, no other version of Office currently on it.

    Thanks in advance for the replies :)

    Thursday, October 06, 2011 8:51 PM

All replies

  • Hi,

     

    Thank you for using Microsoft Office for IT Professionals Forums.

     

    From your description, I would suggest you can try the following steps:

     

    1. Exit Visio.
    2. Right-click an empty area of the Windows desktop, click New, and then click Shortcut.
    3. Click Browse.
    4. Locate the folder where you installed Visio. Click the Visio.exe file, and then click OK.
    5. In the Type the location of the item box, you see the complete path of the Visio.exe file in quotation marks. The path resembles one of the following paths:
      • "C:\Program Files\Microsoft Office\Visio14\Visio.exe"
      • "C:\Program Files\Microsoft Office\Visio12\Visio.exe"
      • "C:\Program Files\Microsoft Office\Visio11\Visio.exe"
      • "C:\Program Files\Microsoft Office\Visio10\Visio.exe"

    Put the insertion point in the Type the location of the item box, press the RIGHT ARROW key to move to the end of the file path after the closing quotation mark, type a space, and then type /r.

    Your entry now resembles one of the following paths:

    1.  
      • "C:\Program Files\Microsoft Office\Visio14\Visio.exe" /r
      • "C:\Program Files\Microsoft Office\Visio12\Visio.exe" /r
      • "C:\Program Files\Microsoft Office\Visio11\Visio.exe" /r
      • "C:\Program Files\Microsoft Office\Visio10\Visio.exe" /r
    2. Click Next.
    3. In the Type a name for this shortcut box, type a name, and then click Finish.
    4. Run Visio by using the new shortcut on the Windows desktop to manually reregister Visio every time that it is run.

    Note When you use this method to start Visio, Visio opens with a blank screen. You must use the File menu to create a new project or to open an existing project.

     

    The issue is caused by the multiple versions of Visio run on same pc. More detail information here:

    http://support.microsoft.com/kb/298947

     

    Please try to determine again whether there are another version Visio run on user’s pc.

     

    Please take your time to try the suggestions and let me know the results at your earliest convenience. If anything is unclear or if there is anything I can do for you, please feel free to let me know.

     

    Sincerely

    Rex Zhang

    --------------------------------------------------------------------------------

    Please remember to mark the replies as answers if they help and unmark them if they provide no help.
    Sunday, October 09, 2011 8:02 AM
  • Hello,

     

    Same issue, I can confirm that Visio Premium 2010 is the only and was the only version installed on this machine.

     

    The application is currently installed in C:\Program Files\Microsoft Office\Office14\Visio.exe for reference.

    Tuesday, October 11, 2011 5:44 PM
  • Anything else that someone could think of?

     

    Thanks!

    Thursday, October 13, 2011 12:55 PM
  • Hi, 

    I have the same issue. Everytime I open Visio 2010(Proffessional)(non of the other programs in the suite) the windows installer runs. When I press cancel it stops the installer and Visio works fine. I  tried the proposed solution, but it did not help. I have only had 1 erlier version of visio and that is the 2010 trial version. 

    I did however see in another post that the missing OPA14.dat could be an issue, and I dont have that file in the specified directory, but the solution was to do a complete reinstall, which for me is not an option. 

    I have pasted in my folders and what files are present related to Visio.

    Do you have any other suggestions to a solution, not requiring a complete reinstall? 

    uni However I read another  

    

    Monday, April 02, 2012 8:14 AM
  • After 2 whole years of this nonsense, I decided to come up with my own targeted fix. Simply paste the below into notepad and save as a batch (.bat) file. Then run 5 times (or launch 5 times with each launch separated by a few seconds). You will need to download Subinacl.exe and copy it to your Windows\System32 folder.

    ============================================================================

    REM Begin Script

    REM NOTE: YOU MUST RUN THIS BATCH AT LEAST 5 TIMES!!! as ownership/permission problems are not always recursion friendly.

    REM Setting Ownership...

    subinacl /subkeyreg HKEY_CLASSES_ROOT\.vsd /setowner=administrators
    subinacl /subkeyreg HKEY_CLASSES_ROOT\.vdx /setowner=administrators
    subinacl /subkeyreg HKEY_CLASSES_ROOT\.vss /setowner=administrators
    subinacl /subkeyreg HKEY_CLASSES_ROOT\.vsx /setowner=administrators
    subinacl /subkeyreg HKEY_CLASSES_ROOT\.vst /setowner=administrators
    subinacl /subkeyreg HKEY_CLASSES_ROOT\.vtx /setowner=administrators
    subinacl /subkeyreg HKEY_CLASSES_ROOT\.vtc /setowner=administrators
    subinacl /subkeyreg HKEY_CLASSES_ROOT\.vsw /setowner=administrators
    subinacl /subkeyreg HKEY_CLASSES_ROOT\.vdw /setowner=administrators
    subinacl /subkeyreg HKEY_CLASSES_ROOT\Visio.AddOn.11 /setowner=administrators
    subinacl /subkeyreg HKEY_CLASSES_ROOT\Visio.Application /setowner=administrators
    subinacl /subkeyreg HKEY_CLASSES_ROOT\Visio.Application.11 /setowner=administrators
    subinacl /subkeyreg HKEY_CLASSES_ROOT\Visio.Application.3 /setowner=administrators
    subinacl /subkeyreg HKEY_CLASSES_ROOT\Visio.Application.4 /setowner=administrators
    subinacl /subkeyreg HKEY_CLASSES_ROOT\Visio.Application.5 /setowner=administrators
    subinacl /subkeyreg HKEY_CLASSES_ROOT\Visio.Application.6 /setowner=administrators
    subinacl /subkeyreg HKEY_CLASSES_ROOT\Visio.Drawing /setowner=administrators
    subinacl /subkeyreg HKEY_CLASSES_ROOT\Visio.Drawing.11 /setowner=administrators
    subinacl /subkeyreg HKEY_CLASSES_ROOT\Visio.Drawing.3 /setowner=administrators
    subinacl /subkeyreg HKEY_CLASSES_ROOT\Visio.Drawing.4 /setowner=administrators
    subinacl /subkeyreg HKEY_CLASSES_ROOT\Visio.Drawing.5 /setowner=administrators
    subinacl /subkeyreg HKEY_CLASSES_ROOT\Visio.Drawing.6 /setowner=administrators
    subinacl /subkeyreg HKEY_CLASSES_ROOT\Visio.DrawingConvertable.15 /setowner=administrators
    subinacl /subkeyreg HKEY_CLASSES_ROOT\Visio.DrawingMacroEnabledConvertable.15 /setowner=administrators
    subinacl /subkeyreg HKEY_CLASSES_ROOT\Visio.ExtendedData /setowner=administrators
    subinacl /subkeyreg HKEY_CLASSES_ROOT\Visio.ExtendedData.1 /setowner=administrators
    subinacl /subkeyreg HKEY_CLASSES_ROOT\Visio.InvisibleApp /setowner=administrators
    subinacl /subkeyreg HKEY_CLASSES_ROOT\Visio.InvisibleApp.11 /setowner=administrators
    subinacl /subkeyreg HKEY_CLASSES_ROOT\Visio.Stencil.11 /setowner=administrators
    subinacl /subkeyreg HKEY_CLASSES_ROOT\Visio.Template.11 /setowner=administrators
    subinacl /subkeyreg HKEY_CLASSES_ROOT\Visio.WebDrawing.14 /setowner=administrators
    subinacl /subkeyreg HKEY_CLASSES_ROOT\Visio.Workspace.11 /setowner=administrators
    subinacl /subkeyreg HKEY_CLASSES_ROOT\VisioBridger.Loader /setowner=administrators
    subinacl /subkeyreg HKEY_CLASSES_ROOT\VisioBridger.Loader.1 /setowner=administrators
    subinacl /subkeyreg HKEY_CLASSES_ROOT\VisioDWGDisplay.VisioDWGDisplay /setowner=administrators
    subinacl /subkeyreg HKEY_CLASSES_ROOT\VisioDWGDisplay.VisioDWGDisplay.1 /setowner=administrators
    subinacl /subkeyreg HKEY_CLASSES_ROOT\VisioDWGDisplayCreator.VisioDWGDisplayCreator /setowner=administrators
    subinacl /subkeyreg HKEY_CLASSES_ROOT\VisioDWGDisplayCreator.VisioDWGDisplayCreator.1 /setowner=administrators
    subinacl /subkeyreg HKEY_CLASSES_ROOT\VisioGraph.Graph /setowner=administrators
    subinacl /subkeyreg HKEY_CLASSES_ROOT\VisioGraph.Graph.2 /setowner=administrators
    subinacl /subkeyreg HKEY_CLASSES_ROOT\VisioModelingEngine.VisioModelingEngine /setowner=administrators
    subinacl /subkeyreg HKEY_CLASSES_ROOT\VisioModelingEngine.VisioModelingEngine.3 /setowner=administrators
    subinacl /subkeyreg HKEY_CLASSES_ROOT\VisioSGFS.Engine /setowner=administrators
    subinacl /subkeyreg HKEY_CLASSES_ROOT\VisioSGFS.Engine.1 /setowner=administrators
    subinacl /subkeyreg HKEY_CLASSES_ROOT\VisioSGProv.Provider /setowner=administrators
    subinacl /subkeyreg HKEY_CLASSES_ROOT\VisioSGProv.Provider.1 /setowner=administrators
    subinacl /subkeyreg HKEY_CLASSES_ROOT\VisioUMLSolution.UMLVB /setowner=administrators
    subinacl /subkeyreg HKEY_CLASSES_ROOT\VisioUMLSolution.UMLVB.1 /setowner=administrators
    subinacl /subkeyreg HKEY_CLASSES_ROOT\VisioUMLSolution.UMLVC60 /setowner=administrators
    subinacl /subkeyreg HKEY_CLASSES_ROOT\VisioUMLSolution.UMLVC60.1 /setowner=administrators
    subinacl /subkeyreg HKEY_CLASSES_ROOT\VisioViewer.Viewer /setowner=administrators
    subinacl /subkeyreg HKEY_CLASSES_ROOT\VisioViewer.Viewer.1 /setowner=administrators
    subinacl /subkeyreg HKEY_CLASSES_ROOT\VisioViewerDWGDisplay.VisioViewerDWGDisplay /setowner=administrators
    subinacl /subkeyreg HKEY_CLASSES_ROOT\VisioViewerDWGDisplay.VisioViewerDWGDisplay.1 /setowner=administrators
    subinacl /subkeyreg HKEY_CLASSES_ROOT\VisioViewerDWGDisplayCreator.VisioViewerDWGDisplayCreator /setowner=administrators
    subinacl /subkeyreg HKEY_CLASSES_ROOT\VisioViewerDWGDisplayCreator.VisioViewerDWGDisplayCreator.1 /setowner=administrators
    subinacl /subkeyreg HKEY_CLASSES_ROOT\VisOcx.DrawingControl /setowner=administrators
    subinacl /subkeyreg HKEY_CLASSES_ROOT\VisOcx.DrawingControl.1 /setowner=administrators
    subinacl /subkeyreg HKEY_CLASSES_ROOT\VisShe.CInfoTipShellExt /setowner=administrators
    subinacl /subkeyreg HKEY_CLASSES_ROOT\VisShe.CInfoTipShellExt.1 /setowner=administrators
    subinacl /subkeyreg HKEY_CLASSES_ROOT\VisShe.CVisioFileFilter /setowner=administrators
    subinacl /subkeyreg HKEY_CLASSES_ROOT\VisShe.CVisioFileFilter.1 /setowner=administrators
    subinacl /subkeyreg HKEY_CLASSES_ROOT\VisShe.IconHandlerShellExt /setowner=administrators
    subinacl /subkeyreg HKEY_CLASSES_ROOT\VisShe.IconHandlerShellExt.1 /setowner=administrators
    subinacl /subkeyreg HKEY_CLASSES_ROOT\VisShe.ImageExtractorShellExt /setowner=administrators
    subinacl /subkeyreg HKEY_CLASSES_ROOT\VisShe.ImageExtractorShellExt.1 /setowner=administrators
    subinacl /subkeyreg HKEY_CLASSES_ROOT\VisShe.QuickViewShellExt /setowner=administrators
    subinacl /subkeyreg HKEY_CLASSES_ROOT\VisShe.QuickViewShellExt.1 /setowner=administrators

    REM Setting Permissions...

    subinacl /subkeyreg HKEY_CLASSES_ROOT\.vsd /grant=administrators=f /grant=system=f
    subinacl /subkeyreg HKEY_CLASSES_ROOT\.vdx /grant=administrators=f /grant=system=f
    subinacl /subkeyreg HKEY_CLASSES_ROOT\.vss /grant=administrators=f /grant=system=f
    subinacl /subkeyreg HKEY_CLASSES_ROOT\.vsx /grant=administrators=f /grant=system=f
    subinacl /subkeyreg HKEY_CLASSES_ROOT\.vst /grant=administrators=f /grant=system=f
    subinacl /subkeyreg HKEY_CLASSES_ROOT\.vtx /grant=administrators=f /grant=system=f
    subinacl /subkeyreg HKEY_CLASSES_ROOT\.vtc /grant=administrators=f /grant=system=f
    subinacl /subkeyreg HKEY_CLASSES_ROOT\.vsw /grant=administrators=f /grant=system=f
    subinacl /subkeyreg HKEY_CLASSES_ROOT\.vdw /grant=administrators=f /grant=system=f
    subinacl /subkeyreg HKEY_CLASSES_ROOT\Visio.AddOn.11 /grant=administrators=f /grant=system=f
    subinacl /subkeyreg HKEY_CLASSES_ROOT\Visio.Application /grant=administrators=f /grant=system=f
    subinacl /subkeyreg HKEY_CLASSES_ROOT\Visio.Application.11 /grant=administrators=f /grant=system=f
    subinacl /subkeyreg HKEY_CLASSES_ROOT\Visio.Application.3 /grant=administrators=f /grant=system=f
    subinacl /subkeyreg HKEY_CLASSES_ROOT\Visio.Application.4 /grant=administrators=f /grant=system=f
    subinacl /subkeyreg HKEY_CLASSES_ROOT\Visio.Application.5 /grant=administrators=f /grant=system=f
    subinacl /subkeyreg HKEY_CLASSES_ROOT\Visio.Application.6 /grant=administrators=f /grant=system=f
    subinacl /subkeyreg HKEY_CLASSES_ROOT\Visio.Drawing /grant=administrators=f /grant=system=f
    subinacl /subkeyreg HKEY_CLASSES_ROOT\Visio.Drawing.11 /grant=administrators=f /grant=system=f
    subinacl /subkeyreg HKEY_CLASSES_ROOT\Visio.Drawing.3 /grant=administrators=f /grant=system=f
    subinacl /subkeyreg HKEY_CLASSES_ROOT\Visio.Drawing.4 /grant=administrators=f /grant=system=f
    subinacl /subkeyreg HKEY_CLASSES_ROOT\Visio.Drawing.5 /grant=administrators=f /grant=system=f
    subinacl /subkeyreg HKEY_CLASSES_ROOT\Visio.Drawing.6 /grant=administrators=f /grant=system=f
    subinacl /subkeyreg HKEY_CLASSES_ROOT\Visio.DrawingConvertable.15 /grant=administrators=f /grant=system=f
    subinacl /subkeyreg HKEY_CLASSES_ROOT\Visio.DrawingMacroEnabledConvertable.15 /grant=administrators=f /grant=system=f
    subinacl /subkeyreg HKEY_CLASSES_ROOT\Visio.ExtendedData /grant=administrators=f /grant=system=f
    subinacl /subkeyreg HKEY_CLASSES_ROOT\Visio.ExtendedData.1 /grant=administrators=f /grant=system=f
    subinacl /subkeyreg HKEY_CLASSES_ROOT\Visio.InvisibleApp /grant=administrators=f /grant=system=f
    subinacl /subkeyreg HKEY_CLASSES_ROOT\Visio.InvisibleApp.11 /grant=administrators=f /grant=system=f
    subinacl /subkeyreg HKEY_CLASSES_ROOT\Visio.Stencil.11 /grant=administrators=f /grant=system=f
    subinacl /subkeyreg HKEY_CLASSES_ROOT\Visio.Template.11 /grant=administrators=f /grant=system=f
    subinacl /subkeyreg HKEY_CLASSES_ROOT\Visio.WebDrawing.14 /grant=administrators=f /grant=system=f
    subinacl /subkeyreg HKEY_CLASSES_ROOT\Visio.Workspace.11 /grant=administrators=f /grant=system=f
    subinacl /subkeyreg HKEY_CLASSES_ROOT\VisioBridger.Loader /grant=administrators=f /grant=system=f
    subinacl /subkeyreg HKEY_CLASSES_ROOT\VisioBridger.Loader.1 /grant=administrators=f /grant=system=f
    subinacl /subkeyreg HKEY_CLASSES_ROOT\VisioDWGDisplay.VisioDWGDisplay /grant=administrators=f /grant=system=f
    subinacl /subkeyreg HKEY_CLASSES_ROOT\VisioDWGDisplay.VisioDWGDisplay.1 /grant=administrators=f /grant=system=f
    subinacl /subkeyreg HKEY_CLASSES_ROOT\VisioDWGDisplayCreator.VisioDWGDisplayCreator /grant=administrators=f /grant=system=f
    subinacl /subkeyreg HKEY_CLASSES_ROOT\VisioDWGDisplayCreator.VisioDWGDisplayCreator.1 /grant=administrators=f /grant=system=f
    subinacl /subkeyreg HKEY_CLASSES_ROOT\VisioGraph.Graph /grant=administrators=f /grant=system=f
    subinacl /subkeyreg HKEY_CLASSES_ROOT\VisioGraph.Graph.2 /grant=administrators=f /grant=system=f
    subinacl /subkeyreg HKEY_CLASSES_ROOT\VisioModelingEngine.VisioModelingEngine /grant=administrators=f /grant=system=f
    subinacl /subkeyreg HKEY_CLASSES_ROOT\VisioModelingEngine.VisioModelingEngine.3 /grant=administrators=f /grant=system=f
    subinacl /subkeyreg HKEY_CLASSES_ROOT\VisioSGFS.Engine /grant=administrators=f /grant=system=f
    subinacl /subkeyreg HKEY_CLASSES_ROOT\VisioSGFS.Engine.1 /grant=administrators=f /grant=system=f
    subinacl /subkeyreg HKEY_CLASSES_ROOT\VisioSGProv.Provider /grant=administrators=f /grant=system=f
    subinacl /subkeyreg HKEY_CLASSES_ROOT\VisioSGProv.Provider.1 /grant=administrators=f /grant=system=f
    subinacl /subkeyreg HKEY_CLASSES_ROOT\VisioUMLSolution.UMLVB /grant=administrators=f /grant=system=f
    subinacl /subkeyreg HKEY_CLASSES_ROOT\VisioUMLSolution.UMLVB.1 /grant=administrators=f /grant=system=f
    subinacl /subkeyreg HKEY_CLASSES_ROOT\VisioUMLSolution.UMLVC60 /grant=administrators=f /grant=system=f
    subinacl /subkeyreg HKEY_CLASSES_ROOT\VisioUMLSolution.UMLVC60.1 /grant=administrators=f /grant=system=f
    subinacl /subkeyreg HKEY_CLASSES_ROOT\VisioViewer.Viewer /grant=administrators=f /grant=system=f
    subinacl /subkeyreg HKEY_CLASSES_ROOT\VisioViewer.Viewer.1 /grant=administrators=f /grant=system=f
    subinacl /subkeyreg HKEY_CLASSES_ROOT\VisioViewerDWGDisplay.VisioViewerDWGDisplay /grant=administrators=f /grant=system=f
    subinacl /subkeyreg HKEY_CLASSES_ROOT\VisioViewerDWGDisplay.VisioViewerDWGDisplay.1 /grant=administrators=f /grant=system=f
    subinacl /subkeyreg HKEY_CLASSES_ROOT\VisioViewerDWGDisplayCreator.VisioViewerDWGDisplayCreator /grant=administrators=f /grant=system=f
    subinacl /subkeyreg HKEY_CLASSES_ROOT\VisioViewerDWGDisplayCreator.VisioViewerDWGDisplayCreator.1 /grant=administrators=f /grant=system=f
    subinacl /subkeyreg HKEY_CLASSES_ROOT\VisOcx.DrawingControl /grant=administrators=f /grant=system=f
    subinacl /subkeyreg HKEY_CLASSES_ROOT\VisOcx.DrawingControl.1 /grant=administrators=f /grant=system=f
    subinacl /subkeyreg HKEY_CLASSES_ROOT\VisShe.CInfoTipShellExt /grant=administrators=f /grant=system=f
    subinacl /subkeyreg HKEY_CLASSES_ROOT\VisShe.CInfoTipShellExt.1 /grant=administrators=f /grant=system=f
    subinacl /subkeyreg HKEY_CLASSES_ROOT\VisShe.CVisioFileFilter /grant=administrators=f /grant=system=f
    subinacl /subkeyreg HKEY_CLASSES_ROOT\VisShe.CVisioFileFilter.1 /grant=administrators=f /grant=system=f
    subinacl /subkeyreg HKEY_CLASSES_ROOT\VisShe.IconHandlerShellExt /grant=administrators=f /grant=system=f
    subinacl /subkeyreg HKEY_CLASSES_ROOT\VisShe.IconHandlerShellExt.1 /grant=administrators=f /grant=system=f
    subinacl /subkeyreg HKEY_CLASSES_ROOT\VisShe.ImageExtractorShellExt /grant=administrators=f /grant=system=f
    subinacl /subkeyreg HKEY_CLASSES_ROOT\VisShe.ImageExtractorShellExt.1 /grant=administrators=f /grant=system=f
    subinacl /subkeyreg HKEY_CLASSES_ROOT\VisShe.QuickViewShellExt /grant=administrators=f /grant=system=f
    subinacl /subkeyreg HKEY_CLASSES_ROOT\VisShe.QuickViewShellExt.1 /grant=administrators=f /grant=system=f

    REM End of Script



    • Edited by Nadim J Tuesday, June 11, 2013 8:32 AM
    Monday, June 10, 2013 10:35 AM
  • I run this script 7 times, but Visio keeps configuring itself every launch.

    I installed Visio 2010 once on my computer; no other version. I have Office 2010.

    Wednesday, October 23, 2013 5:59 PM
  • I have had the same problem with Visio 2007 for the last six months.  Very annoying.   I have tried many, many different proposed fixes; none worked for me.  Finally, I uninstalled Microsoft Office 2007 update KB2767916 and my problem was solved.  
    • Proposed as answer by JerryNiz Thursday, October 31, 2013 2:59 PM
    Thursday, October 31, 2013 3:54 AM
  • Uninstalling update KB2767916 worked for me too, thanks!
    Friday, January 24, 2014 6:36 PM