I've been using the Student/Home version of the beta and every time I double click on a new email I get an error message to disable PDFMOutlook while I've manually disabled it already. I select Yes to disable it, but keep getting this message. It's very annoying.
I'm uninstalling Office 2010 Student/Home version and trying the Pro version instead. I'm running Windows 7 64-bit. I understand the 32-bit version of Office is preferred.
I have Adobe Acrobat Pro Extended 9 on my work PC and Adobe Acrobat Pro 9 on my home PC. In both cases I am running Windows 7 x64 (Enterprise and Ultimate, respectively). And in both cases I have Office 2010 Professional Plus Beta 32-bit x86 (November 2009 public beta).
On both of these machines, opening an email message in Outlook caused Outlook to crash, and upon the subsequent re-opening of the application, I was prompted that the "pdfmoutlook" add-in was the guilty party, and was asked if I wanted to disable it. I clicked Yes to disable it, and the problem went away, permanently.
If I check the Outlook add-ins, pdfmoutlook.dll is shown as disabled. Thus if you switch to the Pro version, I expect your issue should go away.
On a third home machine I have Office 2010 x64 installed but have not installed Acrobat 9, so I don't know if this will appear in the 64-bit Office.
I just downloaded Office Whatever 2010 (with Publisher) on Windows 7 32bit - and I have the full Acrobat Pro 9 - AND I have the same problem. I'm not even sure what the problem is. I can't send PDF files? I was hoping by now there would have been some fix.
You can send PDF files, you just can't use the PDF addin to create pdf files within outlook or export mail in a pdf package. The pdf addin is well known to causes issues in outlook- in all versions.
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
- Proposed as answer by Simon Jones [MSDL] Saturday, February 13, 2010 8:27 AM