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Powerpoint 2013 crashes when playing show

    Question

  • I'm designing a powerpoint and every time I try to view it in slideshow mode it instantly crashes. 
    Saturday, May 04, 2013 11:03 AM

Answers

  • Hi,

    This issue might be related to some third-party add-ins in the Office program, we can try to disable them.

    If you cannot check add-ins in PowerPoint, you can check it via regedit.

    Start->Run...->regedit

    Check this registry key:

    HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\PowerPoint\Addins

    If there are add-ins there then delete them and try launching PowerPoint.

    If there's nothing in that key, check under

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\15.0\PowerPoint

    and

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\PowerPoint

    If the issue still persists, try to repair your PowerPoint by inserting the CD or browse the path where you have stored it. Many times these applications crash down because of corrupt files. Repairing will fix this problem.

    If this problem still persists then try to run the anti virus and scan the whole system. There may be some virus infecting the files related to the PowerPoint.


    Jaynet Zhang
    TechNet Community Support

    Monday, May 06, 2013 3:18 AM