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Cannot install MS Office 2010 Professional Plus on a Hyper-V Windows Server 2003 R2 SP2 Terminal Server

    General discussion

  • The OS and all apps are 32-bit.  When I try to install Office 2010 Professional Plus (Volume License) on our Terminal Server, which uses Windows 2003 R2 SP2 server, it starts to install, but then freezes without an error message.  I have left it running a few times, for severals hours at a time, and it's just not working.  I have attempted this with manually putting the server into install mode (steps provided below) and it still doesn't work.  I am running the install file from a local disk drive and I am a local admin on the server. I also confirmed that our .NET version is 4.0, where Office 2010 requires 3.5 SP1.  I also just confirmed that MSXML 6.0 SP2 is already installed on this server.  I'm not sure what else to check any this point.  Any suggestion are greatly appreciated.  Thanks.

    FYI:

    Terminal Services Install Mode:

    http://support.microsoft.com/kb/320185


    Monday, April 30, 2012 4:19 PM

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