We have several persons using MS Word 2010 converted from MS 2003. One person is having a problem with Word, whenever she opens a file created previously in 2003 the program crashes giving the following error:
Faulting application winword.exe, version 14.0.6024.1000, stamp 4d83e310, faulting module css7data0009.dll, version 14.0.6016.1000, stamp 4d2738a1,
debug? 0, fault address 0x000561ea.
I have installed MS Office 2010 SP1, installed the HOTFIX published by Microsoft and have even changed the user profile - the problem still exist.
Intrestingly, as the user Administrator I can open and edit the file without any problem.
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