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Lync 2013 not saving conversations to Outlook 2013

    Question

  • I have several users running lync 2013  and outlook 2013. And randomly lync stops saving the conversation history to outlook. All office and windows updates are completed. Each user is on Windows 7 enterprise . 

    Here are a few things we have tired:

    full office repair

    Uninstall and reinstall of office 2013, with the removal tool as well.

    made sure users had owner permissions to Conversation history folder in outlook.

    The only permanent fix we have found is a erase and re-install of the whole system. Any one have any ideas?

    Wednesday, February 05, 2014 11:26 PM

Answers