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VISIO 2010 Installation Problem

    Question

  • I just upgraded my HP Touchsmart machine running Windows 7 Professional 64bit from Office 2010 32 bit to Office 2010 64 bit.  No problem, the upgrade ran fine and the applications all work fine.  I purchased an added VSIO 2010 64 bit to the mix.  VISIO will not install.  It displays a splash page that insists I am running an incompatible operating system.  It lists the compatible operating systems and windows 7 is listed.  Tried this numerous times, after reboots, etc.  Help!
    Wednesday, June 06, 2012 4:46 AM

Answers

  • Hi,

    Please click Continue or Ignore on the messages to continue the installation test if it helps.

    You may also check Compatibility Mode if it has been selected.

    1. Right-click setup.exe > Properties > Compatibility tab.
    2. Uncheck the Run this program in compatibility mode for: check box .

    Best regards.


    William Zhou

    TechNet Community Support

    Thursday, June 07, 2012 7:56 AM
    Moderator