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outlook + hotmail - error syncing folder hierarchy

    Question

  • Hi

    i have hotmail + connector + outlook 2010

    i have a problem for 3 days , I did not set anything new
    how could i correct this kind of error?

    (in english: There was an error synchronizing your folder hierarchy. Error : 80041004.)

    In outlook i got an error message:

    Task 'xxx@hotmail.cz' reported error (0x8004102A) : 'Error with Send/Receive. There was an error synchronizing your folder hierarchy. Error : 800cce05.'

    Task 'xxx@hotmail.cz' reported error (0x800CCE05) : 'Synchronization error.'

    here is log:

    20:58:27 Synchronizer Version 14.0.5139
    20:58:27 Synchronizing Mailbox 'xxx@hotmail.cz'
    20:58:27 Synchronizing Hierarchy
    20:58:27     4 folder(s) added to online store
    20:58:27     1 folder(s) updated in online store
    20:58:27 Synchronizing local changes in folder 'Doručená pošta'
    20:58:29

    *******************
    20:58:29

    *Request*      
    20:58:29 20:58:28:0245


    20:58:29 GET
    20:58:29  http://
    20:58:29 sse.bay02.calendar.live.com
    20:58:29 /calendar/sync/feedall.sse?ver=2.0&appid=0259bbef-09a7-470a-9a22-237a599e26ef
    20:58:29


    20:58:29 X-HTTP-Method-Override: PUT

    Cookie: RPSTAuth=t=EwDwARAnAAAUWkziSC7RbDJKS1VkhugDegv7L0eAADSTajwBMP5VQ%2bI2CO7NDCCoF/n0aPLPoGuJQ8vqA1cuQ%2bCEX5FEw%2bdLFx57b8rA14pGcOzuwp7oXgTf3m7WZW6ZzlppRae9R1/a0eS/waz3PBfbK118UcKkKXEAeV16F9JwJb4%2bZcnfO0L0lo0foNzbz1YH1T2wMySfp%2be7Sv1RA2YAAAgA2BwxbLPSd0ABWnUJcHDjAZozIh0FJsgyXYZm0/rePMtJBz3Vo5e36t0YHFG/YIbbMq00tOfv0jFaUlh6VfyJbTTCvb0RCvuGPenmb3beTbBCaDDfup1Xx3ky0gX56Lng3CIuAToPcDUIWqNqL1alVIYw3yJzCMTp03hIkNBdcYQNsIUwiTLcbfZPhVFkX6ibNkuii30gA1XQNyKiS16b%2bUFhk2YE1F
    20:58:29

    *Response* 
    20:58:29 20:58:29:0217


    20:58:29 HTTP/1.0 200 OK

     


    20:58:29


    20:58:29 22e

    _‹_
    20:58:29

    *******************
    20:58:29 Synchronization error.
    20:58:29 Folder Collection Sync Key: 0
    20:58:29 Message Collection Sync Key: 0
    20:58:30 Error with Send/Receive.
    20:58:30 There was an error synchronizing your folder hierarchy. Error : 800cce05.
    20:58:30     15 folder(s) added to offline store
    20:58:30     5 folder(s) updated in offline store
    20:58:30 Synchronizing server changes in folder 'Calendar'
    20:58:30 Synchronizing server changes in folder 'Contacts'
    20:58:31     1 item(s) added to offline folder
    20:58:31 Synchronizing server changes in folder 'Drafts'
    20:58:31 Synchronizing server changes in folder 'Inbox'
    20:58:31 Synchronizing server changes in folder 'Extrahardware'
    20:58:31 Synchronizing server changes in folder 'Finance'
    20:58:31 Synchronizing server changes in folder 'Daddy'
    20:58:36     9 item(s) added to offline folder
    20:58:36 Synchronizing server changes in folder 'Registration'
    20:58:43     18 item(s) added to offline folder
    20:58:43 Synchronizing server changes in folder 'Share'
    20:58:44     3 item(s) added to offline folder
    20:58:44 Synchronizing server changes in folder 'Title'
    20:58:44 Synchronizing server changes in folder 'Viry'
    20:58:47     8 item(s) added to offline folder
    20:58:47 Synchronizing server changes in folder 'forum'
    20:58:47     2 item(s) added to offline folder
    20:58:47 Synchronizing server changes in folder 'Wilder security'
    20:58:47 Synchronizing server changes in folder 'Facebook'
    20:58:47 Synchronizing server changes in folder 'OST'
    20:58:51     5 item(s) added to offline folder
    20:58:51 Synchronizing server changes in folder 'Netgear'
    20:58:52     4 item(s) added to offline folder
    20:58:52 Synchronizing server changes in folder 'GPS'
    20:58:53     1 item(s) added to offline folder
    20:58:53 Synchronizing server changes in folder 'Soft'
    20:58:55     6 item(s) added to offline folder
    20:58:55 Synchronizing server changes in folder 'SPAM'
    20:58:55 Synchronizing server changes in folder 'Sent Items'
    20:58:55 Synchronizing server changes in folder 'Deleted Items'
    20:58:55 Synchronizing server changes in folder 'Junk E-mail'
    20:58:55 Done

     



    • Edited by robis444 Friday, June 10, 2011 7:04 PM next message in english
    Friday, June 10, 2011 6:25 PM

Answers

  • Hi

    I also tried this but problem is not Hotmail or Outlook.

    Main problem is that I installled Eset smart security 5 beta and this software works not good with outlook + comunicator + hotmail.

    I tried fresh install of windows + outlook but same isue, but after rolbacking Eset smart security 5 beta to version 4 all was OK.

    Than I think this is isue for eset.

     

    • Marked as answer by robis444 Monday, June 13, 2011 11:14 AM
    Monday, June 13, 2011 11:14 AM

All replies

  • Hi,

    Have you installed latest version of Outlook Connector? If not follow the steps below.

    1.      Remove the Hotmail account.

    2.       Create new profile for Outlook.

    3.       Install latest version Outlook connector.

    4.      Configure the Hotmail account in new profile and verify the status.

    If you have installed latest version Outlook connector, create new profile and configure the email account.

    Best Regards,

    Nick Wan


    Monday, June 13, 2011 6:13 AM
    Moderator
  • Hi

    I also tried this but problem is not Hotmail or Outlook.

    Main problem is that I installled Eset smart security 5 beta and this software works not good with outlook + comunicator + hotmail.

    I tried fresh install of windows + outlook but same isue, but after rolbacking Eset smart security 5 beta to version 4 all was OK.

    Than I think this is isue for eset.

     

    • Marked as answer by robis444 Monday, June 13, 2011 11:14 AM
    Monday, June 13, 2011 11:14 AM
  • I found a solution:

    Do you have any large files (over 3 Mb) in any folders in the account?
    If so, move them to a local pst file. There is a bug in Deltasync and it
    can't handle large files.

    Monday, July 23, 2012 3:27 PM
  • Removing a calendar event with an attachment fixed the issue.  Thanks!
    Thursday, August 29, 2013 2:14 PM