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Outlook 2013 - Folders missing

    Question

  • Hello,

    I've got an issue with one of our executives.    It maybe simular to :::  http://social.technet.microsoft.com/Forums/en-US/8ebce46d-1645-4909-8951-d1ca954179ac/outlook-2013-folder-pane-is-empty

    But the Folder Pane is not missing only certain SUB-FOLDERs.

    For instance, this executive had dozens of folders, and many of those folders have sub foolders.

    Some folders are fully populated even the sub folders...

    Others, only have the top level folder populated, all sub folders are just not there, they do show in Webmail.

    This is an Exchange mailbox.

    Outlook says all folders are up to date.

    Windows 7 - 64bit

    This is a new machine about 3 weeks old.

    I plan on removing the Updates from that other thread, but I'm looking to see if there is anything else someone might be able to suggest.

    Thanks.

    Wednesday, January 08, 2014 8:30 PM

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