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How do I retrieve old emails from Outlook 2010

    Question

  • I hope someone can help me! I need to get some emails I have sent from Outlook in September 2011 but Outlook has removed them from my Sent File! Is there a way to get these emails back?

     

    Thanks.

    Friday, December 30, 2011 12:37 PM

Answers

  • Hi,

    First, please use the following way to make sure that the mail has been really removed:
    Right click the Search Folders > New Search Folder > Organizing Mail > Old Mail > Choose > Show mail older than 4 mouths > OK

    If the old mails are disappeared. Please check if we enable AutoArchive function currently. If yes, please locate the archive.pst file to find them back.

    For more information about AutoArchive, please refer to the link below:
    http://support.microsoft.com/kb/830119

    Feel free to post back. Thanks.

    Tony Chen

    TechNet Community Support

    Monday, January 02, 2012 7:12 AM
    Moderator

All replies

  • What E-mail type are you using in Outlook: POP3, IMAP or Exchange ?
    For the removal part, you have deleted them or something else caused the deletion process from the Sent Items ?
    Friday, December 30, 2011 1:49 PM
  • Hi,

    First, please use the following way to make sure that the mail has been really removed:
    Right click the Search Folders > New Search Folder > Organizing Mail > Old Mail > Choose > Show mail older than 4 mouths > OK

    If the old mails are disappeared. Please check if we enable AutoArchive function currently. If yes, please locate the archive.pst file to find them back.

    For more information about AutoArchive, please refer to the link below:
    http://support.microsoft.com/kb/830119

    Feel free to post back. Thanks.

    Tony Chen

    TechNet Community Support

    Monday, January 02, 2012 7:12 AM
    Moderator