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Lost Product Key for Office 2010 Professional Plus

    Question

  • I purchased via work account and downloaded from internet Office 2010 professional plus on my laptop #1 and also ordered the back-up disk.  Laptop #1 is on it's way to the junk pile.  I went to load Office onto new laptop #2 via the disk and it asked for the product key.  I can for short periods of time boot up the old laptop.  Can the product key be found in some file on the old, laptop #1.  Would need to know exactly where to go look as it's hard disk is limping along.
    Saturday, January 21, 2012 9:46 PM

Answers

  • Hi, probably your purchased via the MS Home Use Program (HUP)

    the link for HUP is here:
    http://www.microsofthup.com/hupus/home.aspx?culture=en-US

    Ensure you select the relevant global/regional link.
    You can find a "Customer Support" link on this page, which explains how to get a re-send of the information you need.
    This will be sent to your work email address, as HUP is tied to your employment.

    Alternately, you could use a 3rd part utility like Nirsoft Produkey, or, Belarc Advisor, to retrieve the product key from your old pc.


    Don
    Sunday, January 22, 2012 12:25 AM