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Visio 2010 Standard encountered an error during setup. (no error code) Windows XP 32 Bit

    Question

  • I am running Win XP with Office Professional Plus 2007. I was using a trial copy of Visio 2010 Professional I had installed and used until the trial period expired. I uninstalled the trial copy of the Professional version to install full copy of Visio 2010 Standard (purchased and downloaded the install file from the web), but when I try to install it encounters an error during setup without any error code. The install file is the 32 bit version for the 32 bit Win XP. I also did uninstall using the add/remove programs control panel and rebooted after the uninstall completed.

    Any help would be greatly appreciated.

    Tuesday, December 28, 2010 12:24 AM

Answers

  • Hi,

     

     

    Based on your description that you cannot see any errors during installation.

     

    I recommend you uninstall all your Office version completely firstly use the KB

     

    http://support.microsoft.com/kb/290301

     

    Reboot then reinstall your Visio 2010 Standard to try.

     

    Sincerely,

     

    Harry 

    • Marked as answer by Harry Yuan Thursday, January 06, 2011 9:11 AM
    Wednesday, December 29, 2010 6:37 AM