none
Calendar Folder property is missing

    Question

  • Client:

    Windows 7 SP1 x64
    Office 2010 SP1 x86 + June 2013 CU.
    Exchange 2010 (14.2.342.4001).

    Problem:

    Multiple times a minute, outlook is is logging Calendar Folder property is missing in the Application event log.  Example

    Log Name:      Application
    Source:        Outlook
    Date:          6/19/2013 1:27:36 PM
    Event ID:      27
    Task Category: None
    Level:         Warning
    Keywords:      Classic
    User:          N/A
    Computer:      MYPC.MYDOMAIN
    Description:
    Calendar Folder property is missing
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Outlook" />
        <EventID Qualifiers="16384">27</EventID>
        <Level>3</Level>
        <Task>0</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2013-06-19T20:27:36.000000000Z" />
        <EventRecordID>70655</EventRecordID>
        <Channel>Application</Channel>
        <Computer>MYPC.MYDOMAIN</Computer>
        <Security />
      </System>
      <EventData>
        <Data>Calendar Folder property is missing</Data>
      </EventData>
    </Event>

    Possibly related, I notice in the Exchange Sync Issues folder, the following is also being logged frequently.

    14:28:46 Synchronizer Version 14.0.7101
    14:28:46 Synchronizing Mailbox 'LAST, FIRST'
    14:28:46 Synchronizing local changes in folder 'Outbox'
    14:28:46 Uploading to server 'outlook.MYDOMAIN'
    14:28:46 Synchronization of some deletions failed.
    14:28:46 		 [80004005-501-4B9-130]
    14:28:46 		 The client operation failed.
    14:28:46 		 Microsoft Exchange Information Store
    14:28:46 		 For more information on this failure, click the URL below:
    14:28:46 		 http://www.microsoft.com/support/prodredirect/outlook2000_us.asp?err=80004005-501-4b9-130
    14:28:46 	   1 item(s) deleted in online folder
    14:28:46 Done
    

    Yes, I'm aware of http://support.microsoft.com/kb/2606009 which doesn't offer a resolution.  The Exchange admin doesnt seem concerned with either of these errors to troubleshoot further.

    As far as I can tell, my Exchange Calendar is working properly. No missing meetings, notifications, can browse others calendars, people can schedule meetings with mine, etc.

    Any way to find out exactly what Outlook is unhappy about?

    Wednesday, June 19, 2013 8:36 PM

Answers

All replies

  • In File, Options, Addins, is the Exchange add-in disabled?


    Diane Poremsky [MVP - Outlook]
    Outlook & Exchange Solutions Center
    Outlook Tips
    Subscribe to Exchange Messaging Outlook weekly newsletter

    Thursday, June 20, 2013 12:11 AM
  • In File, Options, Addins, is the Exchange add-in disabled

    No.

    How could I use Exchange / calendaring (as stated in the OP) without it?

    Thursday, June 20, 2013 12:13 AM
  • I have the same problem. I cannot find an answer anywhere in Google search.

    I applied the 6/11/2013 Hotfix for Office 2010 programs from Microsoft on 6/18/2013 which updated my Outlook version to 14.0.7101.5000 (32 bit). I do not use Exchange or any servers. This is a stand alone installation.

    BTW, my calendar is working FINE and have no problems with Outlook, only the Event Id 27 and the cryptic message - "Calendar Folder property is missing"

    Anyone have any thoughts?


    Thursday, June 20, 2013 5:59 PM
  • The add-in adds unified messaging, email permissions, and calendar availability. I'm not sure any of these features affect the error message and if everything is working, including Free/Busy, I probably wouldn't worry about the error. 

    With the add-in disabled, outlook works and connects to exchange, only the features relating to voice mail, some calendar features relating to free/busy, and whatever email permissions affect (i think its Send As type stuff) are affected.



    Diane Poremsky [MVP - Outlook]
    Outlook & Exchange Solutions Center
    Outlook Tips
    Subscribe to Exchange Messaging Outlook weekly newsletter

    Thursday, June 20, 2013 6:24 PM
  • The add-in adds unified messaging, email permissions, and calendar availability. I'm not sure any of these features affect the error message and if everything is working, including Free/Busy, I probably wouldn't worry about the error.

    Except now the Application event log is being spammed with hundreds of these events.
    Thursday, June 20, 2013 11:29 PM
  • I have the same problem. I cannot find an answer anywhere in Google search.

    I applied the 6/11/2013 Hotfix for Office 2010 programs from Microsoft on 6/18/2013 which updated my Outlook version to 14.0.7101.5000 (32 bit). I do not use Exchange or any servers. This is a stand alone installation.

    BTW, my calendar is working FINE and have no problems with Outlook, only the Event Id 27 and the cryptic message - "Calendar Folder property is missing"

    Anyone have any thoughts?


    If you aren't using Exchange, then the Exchange add-in isn't affecting it.


    Diane Poremsky [MVP - Outlook]
    Outlook & Exchange Solutions Center
    Outlook Tips
    Subscribe to Exchange Messaging Outlook weekly newsletter

    Friday, June 21, 2013 12:02 AM
  • Are you working offline? Working offline is not generating that event for me though. How frequently is it creating the events?


    Diane Poremsky [MVP - Outlook]
    Outlook & Exchange Solutions Center
    Outlook Tips
    Subscribe to Exchange Messaging Outlook weekly newsletter

    Friday, June 21, 2013 12:09 AM
  • Are you working offline? Working offline is not generating that event for me though. How frequently is it creating the events?

    Exchange / IMAP accounts are both online. Hundreds of events are being generated daily.

    My PC at home, also same client specs as stated in first post, does NOT log this error at all. It only has IMAP accounts configured.  Yes, the exchange add-in is also enabled.

    Friday, June 21, 2013 12:18 AM
  • I'll check with support.


    Diane Poremsky [MVP - Outlook]
    Outlook & Exchange Solutions Center
    Outlook Tips
    Subscribe to Exchange Messaging Outlook weekly newsletter

    Friday, June 21, 2013 6:41 AM
  • When checking with support ask if the 6/11/2013 update for Office 2010 is buggy...........
    Friday, June 21, 2013 12:44 PM
  • From the download website;

    Description of the Outlook 2010 hotfix package (Outlook-x-none.msp): June 11, 2013

    Article ID: 2817371 - View products that this article applies to.

    On This Page



    Note This release is not available at this time. We are investigating a problem with this release.

    Friday, June 21, 2013 12:54 PM

  • Note This release is not available at this time. We are investigating a problem with this release.

    I think that answers your question. <g>

    Was this update installed before your problems started?



    Diane Poremsky [MVP - Outlook]
    Outlook & Exchange Solutions Center
    Outlook Tips
    Subscribe to Exchange Messaging Outlook weekly newsletter

    Friday, June 21, 2013 3:11 PM
  • Yes. There were no event log entries until after I installed the update.

    Is there a way to undo the hotfix?

    Friday, June 21, 2013 3:59 PM
  • Is the update listed in Add Remove programs? If not, try System Restore, if you have restore points back far enough. Support filed a bug report for it but no resolution at this time.

    The update was pulled for an unrelated problem, although I have no idea what that problem is.



    Diane Poremsky [MVP - Outlook]
    Outlook & Exchange Solutions Center
    Outlook Tips
    Subscribe to Exchange Messaging Outlook weekly newsletter

    Friday, June 21, 2013 10:38 PM
  • All of the Office 2010 July 2013 CU's have been pulled.


    I removed KB2817371 and it appears to have resolved the Calendar Folder property is missing event log spam.

    Friday, June 21, 2013 10:54 PM
  • Same problem is back after installing Office 2010 SP2 :(

    Per the change log downloadable spreadsheet, "Service Pack 2 also includes a rollup of all Cumulative Updates through April 2013, and all Public Updates through May 2013".  Doesn't seem like that is a true statement as it must've also included some aspects of the July 2013 Outlook CU.

    Wednesday, July 24, 2013 11:41 PM
  • Same here after Installing Office 2010 SP2
    Thursday, July 25, 2013 9:31 AM
  • I also have the same issue after installing the Office 2010 SP2 Update. It is not listed as a known issue in KB 2687520.

    Hope this helps, Gerry

    Thursday, July 25, 2013 1:32 PM
  • i have the same error too with sp2.

    I'm not using Exchange

    Thursday, July 25, 2013 6:05 PM
  • i have the same error too after installing Office 2010 x86 SP2: in the event viewer.msc a lot of advices about Calendar Folder Property is missing, after each time I run Outlook.

    Before SP2 nothing about this very annoing problem


    • Edited by oreste_ Friday, July 26, 2013 6:04 PM added eventi viewer
    Friday, July 26, 2013 5:58 AM
  • Same issue. 64bit patch.
    Friday, July 26, 2013 1:13 PM
  • same issue on 7 computers running Office 2010 pro 32bit on Windows 7 64 bit, including 2 of my own computers

    none of the computers are related to each other, each seperate clients of mine

    all are stand alones and none are using an exchange account just a regular pop account

    Seems this error msg is all over the internet on several sites

    Whoever installed Sp2 seems to be having the same error msgs when opening Outlook

    robin

    • Proposed as answer by Nazir79 Friday, July 26, 2013 7:24 PM
    • Unproposed as answer by Nazir79 Friday, July 26, 2013 7:25 PM
    Friday, July 26, 2013 6:22 PM
  • Hello,
    Just off the pst files to Outlook-plugged and the problem disappears. Only that is not an option because the user must have access to the old pst file. Tested on Outlook configured with and without exchange.
    Windows 7 32bit and Office 2010 sp2.

    I wonder whether the removal of the amendment "outlook-x-none.msp" from sp2 to resolve the matter. Tomorrow I'll test so I know.

    best regards,
    Nazir79
    Friday, July 26, 2013 7:25 PM
  • Well Nazir79 I hope that your test on the "Outlook-x-none.msp" from SP2 will be the solution of the problem.

    Ty

    Friday, July 26, 2013 9:35 PM
  • Where is Outlook-x-none.msp? And what does it do.
    Friday, July 26, 2013 10:38 PM
  • I wanted to add my voice to the chorus to help validate the urgency for a solution whether from Microsoft or someone with knowledge and compassion that would not have otherwise allowed Microsoft push out a bad product.

    windows 8 pro 64, Office home and business 2010 64 bit

    Error ID 27

    Calendar Folder property is missing

    Calendar Folder property is empty

    The warnings are generated when Outlook 2010 SP2 opens and each time I interact with Outlook [make a calendar entry, create a task, open  a contact]. The event log fills up like drinking water from a fire hydrant.

    I know this was triggered by SP2 because I had examined the event log the day before the "update" and it was normal with no warnings. The only update I did was SP2 for Microsoft Office Home and Business 2010.

    This is more than just an annoyance. I am concerned that future use will escalate issues to a point of major failure.

    For what it is worth, I can sync successfully my outlook calendar and contacts with my Galaxy S4 using Samsung Kies.

    Saturday, July 27, 2013 3:33 AM
  • I removed Office 2010 SP2 and this issue went away. I will await a fix before reinstalling SP2.
    Saturday, July 27, 2013 8:36 PM
  • please see the post and response by Tony Chen about this issue

    http://social.technet.microsoft.com/Forums/office/en-US/f96903c9-c3ff-4e9d-9363-0882cffe4de8/ol2010-error-id-27-since-sp2-calendar-folder-property-is-missing-calendar-folder-property-is

    Sunday, July 28, 2013 5:07 PM
  • Having the same issue after SP2 upgrade.  User got to have several shared calendars to manage.  Uninstalling SP2 will work but we need to have it fix....

    Friday, August 02, 2013 3:41 AM
  • I have this problem too and it is resolved(for me)  by uninstalling the July updates.

    Look forward to hearing from MS that the problem is acknowledged and to seeing updates to resolve the problem. Until then I have hidden these updates and will not be re-installing them.

    Sunday, August 04, 2013 7:37 AM
  • No FIX from MS yet?
    Monday, August 05, 2013 6:52 AM
  • No FIX from Microsoft.... seems they are ignoring the issue
    Tuesday, August 06, 2013 8:35 AM
  • I'm getting the same error message on a Windows 2008 R2 server after installing SP2.
    Tuesday, August 06, 2013 12:54 PM
  • They are not ignoring the issue and a fix is targeted for the August or September update (depending on further investigation and testing results). There is no negative side-effects known to this issue other then the Event Log entry.


    Robert Sparnaaij [MVP-Outlook]
    Outlook guides and more: HowTo-Outlook.com
    Outlook Quick Tips: MSOutlook.info

    Tuesday, August 06, 2013 2:34 PM
  • The negative side effect is that for those users who have a shared calendar, it will not show the full information.  It will just show s "busy".  Even after removing the calendar right and adding it back again.
    Wednesday, August 07, 2013 2:06 AM
  • Does MS perform testing prior to releasing updates?  Curious that such a simple/obvious issue could slip past some pretty smart and capable people.  Sad to say, my Application Log looks like BSOD2600's (thanks for the "Data Visualization").

    Where I used to work, we always performed "rollout tests" in a duplicate production environment to find/fix problem prior to release.  And the few times that anything did slip past that testing, we certainly pulled it prior to re-releasing.


    • Edited by Manbeast Wednesday, August 14, 2013 12:37 AM
    Wednesday, August 14, 2013 12:37 AM
  • They are not ignoring the issue and a fix is targeted for the August or September update (depending on further investigation and testing results). There is no negative side-effects known to this issue other then the Event Log entry.



    Robert, could you please direct me to an article that suggests this target fix date of August or September? I'd like to keep track of it so I can begin test deployments again as soon as this problem is resolved.
    Tuesday, August 20, 2013 12:56 PM
  • Robert, could you please direct me to an article that suggests this target fix date of August or September? I'd like to keep track of it so I can begin test deployments again as soon as this problem is resolved.

    Currently, there is no article about this issue and it hasn't been fixed in the August update either nor will it be available for the September update/hotfix. The latest information I got was "it will take a couple of months".

    The investigations still indicate that the issue is "purely cosmetic" but getting it out of the code takes a while.

    To keep track of the issue yourself, open a support incident with Microsoft. Since it is a known bug, no support charges will apply but you might need to supply credit card information to register your support request.



    Robert Sparnaaij [MVP-Outlook]
    Outlook guides and more: HowTo-Outlook.com
    Outlook Quick Tips: MSOutlook.info

    Thursday, August 22, 2013 8:33 AM
  • Currently, there is no article about this issue and it hasn't been fixed in the August update either nor will it be available for the September update/hotfix. The latest information I got was "it will take a couple of months".

    The investigations still indicate that the issue is "purely cosmetic" but getting it out of the code takes a while.

    To keep track of the issue yourself, open a support incident with Microsoft. Since it is a known bug, no support charges will apply but you might need to supply credit card information to register your support request.



    Robert Sparnaaij

    Thank you Robert, I will do that. Your advice and info is appreciated!
    Thursday, August 22, 2013 3:36 PM
  • Just downloaded the most recent Office updates today 9/11/13.  The problem is still NOT Fixed.  When I uninstall Office SP2, the warning goes away.  But my updates are always reminding me to update ..Uh!

    Why has this issue gone on so long without a fix????

    Wednesday, September 11, 2013 7:39 PM
  • I am facing the same issue too. But additionally, not sure if related, sending emails seems affected as it stalled while Outlook is trying to synch and it seems forever
    • Proposed as answer by Cromdans Monday, September 16, 2013 10:11 AM
    • Unproposed as answer by Cromdans Monday, September 16, 2013 10:11 AM
    Friday, September 13, 2013 3:37 AM
  • Sorry for the answer proposals-click of the mouse.

    If you follow the thread http://social.technet.microsoft.com/Forums/office/en-US/f96903c9-c3ff-4e9d-9363-0882cffe4de8/ol2010-error-id-27-since-sp2-quotcalendar-folder-property-is-missingquot-quotcalendar you will find more on the subject error message. Both SP2 and KB2794707 generate this error message and both need to be uninstalled to stop it. Some machines may hang due to the error messages being generated and you can safely uninstall these updates without affecting Outlook, you simply won't have the other features that come with those updates. Microsoft are aware that there is a problem thanks to http://social.technet.microsoft.com/profile/oldguy23/?ws=usercard-mini and we are all waiting for a fix to the problem.

    Monday, September 16, 2013 10:30 AM
  • We have found that this error relates to shared calendars in Outlook. The more shared calendars you have, the more errors. Also, the errors are generated each time you LEAVE your calendar view. If you watch the event log, you'll see that visiting the calendar view does not cause the errors, but as soon as you switch back to your inbox, the errors are generated.

    At least, this is the case in my environment. If anyone else cares to confirm, please do, but I doubt it will speed the fix process :-)

    Tuesday, September 17, 2013 2:54 PM
  • win7 32bit.

    Office 2010 (14.0.7106.5001) 32bit 

    no Exchange.

    Same issues.

    Appears after SP2 installed.

    When click on Inbox in logs 27 generated.

    No shared calendars

    Tuesday, September 17, 2013 11:31 PM
  • It may be related to calendars in archive folders.  If you have archive folders open, close them.  Close and open Outlook.  Check for Event 27.

    The properties of calendars in archive folders do not have a Permissions tab.  I think the Permissions tab is the missing property referenced in the Event 27 message.

    SP2 and KB27947070 may have some code that looks for permission on calendars, even calendars in archive folders.  Prior to them calendars in archive folders may not have been checked for permissions.


    • Edited by sejong Tuesday, September 17, 2013 11:43 PM
    Tuesday, September 17, 2013 11:37 PM
  • still comes up after closing all archive folders and restarting outlook.

    also the errors still roll in even just being @ the inbox, not touching my calendar at all.

    kind of annoying, but other than a few KB more logs per day doesn't seem to be a big deal.

    Monday, September 23, 2013 6:28 PM
  • We see that error appearing here as soon as someone adds a calendar from SharePoint to Outlook. The calendars work fine though.

    -Peter

    Monday, September 23, 2013 9:48 PM
  • In our case, on further checking, the problem is not archive folders per se; it's the lack of permissions on calendar folders in .pst files. We use Exchange 2010, so the only .pst files users had were archive.pst.  If a user closed their archive.pst file, using Outlook did not generate Event 27.

    If you don't use Exchange, you probably have a .pst file as your primary Outlook data file, so you can't do without it.

    We don't use SharePoint, so the only comment I have is if there are no .pst files in use, I'd be surprised if Event 27 is generated.

    Tuesday, September 24, 2013 5:38 PM
  • In our case the event dissapeared after uninstalling KB2794707

    Wednesday, October 02, 2013 1:01 PM
  • I was able to reproduce the problem in the following way:

    My Machine:   Windows 7 Ultimate SP2, Outlook 2010 SP 2 (KB2687455).

    Steps:

    Start Outlook

    Create a new, empty PST file on my local hard drive, "MyTemp"

    Create a new, folder for Calendar items inside the "MyTemp" PST file, call it "MyTempCalendar"

    Create one new calendar appointment, call it MyTest.

    Use the event viewer and look at the "outlook" application log.  note the time

    Open (i.e. click) the MyTest appointment, note the time.

    Look at the new entries in the "outlook" application log: ID 27, "Calendar Folder property is missing"

    This repeats every time I open this appointment.  

    Now wait for a FIX from Microsoft.

    Saturday, October 05, 2013 7:05 PM
  • Same here
    Tuesday, October 15, 2013 4:12 PM
  • Same here. Waiting for a fix too...

    Marcelo - un webmaster de Argentina

    Wednesday, October 23, 2013 4:09 AM
  • Same here. Waiting for a fix too...

    Marcelo - un webmaster de Argentina

    But when....? almost 6 months
    Wednesday, October 23, 2013 3:44 PM
  • Event ID 27, "Calendar Folder property is missing," after you apply Office 2010 SP2:
    http://support.microsoft.com/kb/2883156/en-us?sd=rss

    Good news it's acknowledged.  Bad news, there's still no fix.


    Don't Retire TechNet

    Monday, October 28, 2013 5:12 PM
  • What in the hell does this mean in English??

    Your first sentence is gibberish.

    Tuesday, October 29, 2013 5:39 PM
  • i had a similar problem ..... i had set 4.2.2.2 as a statistic DNS on my pc

    Even Outlook web access was not opening 

    I changed it to obtain DNS server address automatically, that fixed the issue 

     
    Friday, November 01, 2013 6:36 PM
  • I have the same Problem, Office 2010 SP2 on Win2008 R2 Server, every time the shared calender is opened, the event "Calender Folder Property is missing". We have 250 Users who are all working over Citrix and it is very annoying because it happens often that outlook hung up (cause of this) in the citrix session. So the users had to logoff and login again. Still waiting for an fix......
    Wednesday, November 06, 2013 8:13 AM
  • Two things seem to cause this issue for me:

    • If I have users in Calendar Groups that are either no longer in Exchange (2013) or do not have calendar information set, then Outlook will kick out this error.
    • There is a SharePoint company calendar that's pushed out to Outlook that appears to cause this as well. I can delete the calendar and the error goes away for the session, but it comes back once Outlook is closed and opened and the shared calendar is pushed back out.

    In both instances, the error is only committed to the log when leaving the calendar view.

    Monday, November 11, 2013 9:05 PM
  • I too am having this issue, and I did not notice it until today when I went to check the logs to try & resolve another issue.... but the log is absolutely being spammed w/these ID 27 errors!
    Thursday, November 21, 2013 4:11 PM
  • Another month passes and no resolution of this issue.


    Hope this helps, Gerry

    Thursday, December 12, 2013 12:30 AM
  • This issue is solved by applying the following Hotfix:
    http://support.microsoft.com/kb/2849973


    Robert Sparnaaij [MVP-Outlook]
    Outlook guides and more: HowTo-Outlook.com
    Outlook Quick Tips: MSOutlook.info

    • Proposed as answer by Gerry C J Cornell Saturday, December 14, 2013 12:25 AM
    • Marked as answer by BSOD2600 Tuesday, December 24, 2013 7:56 PM
    Friday, December 13, 2013 9:08 AM
  • Robert

    Yes it solved it for me. Thanks for posting the link.


    Hope this helps, Gerry

    Saturday, December 14, 2013 12:27 AM
  • Thanks for the Hotfix! Works fine!

    Instant response, good documentation and fast fix of the problem... as you would expect from a market leader. *insertironicsmileyofyourchoice*

    Saturday, December 14, 2013 9:47 PM
  • Confirmed. Hotfix KB2849973 finally resolves the issue they created 6 months ago.
    Tuesday, December 24, 2013 7:59 PM
  • I do confirm that issue resolved with me by installing hotfix KB2849973
    Friday, January 03, 2014 11:17 AM
  • Hot fix DID NOT fix on my computer.  Event still shows up.
    Sunday, January 05, 2014 4:25 AM
  • Hi,

    For those who have trouble installing extracted file from "471202_intl_i386_zip.exe", you may also use a utility like Winzip to extract the file for a second time, and you would get this file: outlook-x-none.msp 

    Right click the file and click Apply.

    Hope this helps.

    Wednesday, January 29, 2014 2:33 AM
  • To go one (or a few) steps further, if you need to apply this hotfix to many computers on a network, try the following (working in my environment):

    1. Extract the msp file from the exe as SoHard noted above.

    2. Place the msp in a centrally accessible location.

    3. Create a batch file (like OutlookHotfix.bat) with the following contents:

    net use t: <insert path to msp file here>
    c:\windows\system32\msiexec.exe /p t:\outlook-x-none.msp /qn
    PAUSE
    net use t: /delete

    4. Create a .txt file with a list of computer names to receive the hotfix (each on separate line)

    5. Run psexec (downloadable tool) with the following command from command prompt:

    psexec.exe @<insert path to computer list> -u <insert admin username> -p <insert admin password> -c <insert path to batch file>

    This will execute the batch file for each computer in the list, in order. The batch file maps the folder containing the msp file as a "t" drive, then executes msiexec with options to apply the msp. It then pauses (to avoid issues with trying to unmap before process completely finishes), and when user hits enter (i had to hit enter twice in some cases), then unmaps the "t" drive. Edit: The psexec command copies the batch file to the target machine (that's what the "-c" does), and executes it.

    I ended up doing this because psexec will not directly execute the msiexec/msp command correctly, I believe due to using a unc path. If you place the msp file in a location that's already a mapped drive, you may not have to use this workaround, but in the interest of being thorough, I have included it here.

    Hope this saves someone some time!


    • Edited by OneJeremias Friday, February 07, 2014 1:25 PM included what the psexec command does
    Friday, February 07, 2014 1:21 PM
  • See this:

    http://www.assistenzainformatica.tv/forum/errori-windows/3-calendar-folder-property-is-missing-evento-27.html

    It's in italian.


    Thursday, February 13, 2014 10:40 AM