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OneNote 2010 Sync Error 0xE0000645

    Question

  • I have recently deleted a section from a notebook stored on Skydrive.

    Now when I sync the notebook I receive this error for Shared Notebook Sync status.

    OneNote cannot delete xxxxxxx because of an unknown error.  Try deleting the file using windows explorer. (Error code: 0xE0000645)

     

    Can you offer any suggestions?

    Monday, June 27, 2011 4:28 AM

Answers

  • Hi,

     

    I understand that you have deleted a section from a notebook stored on Skydrive.

     

    In order to sync OneNote 2010 notebooks to SkyDrive and use OneNote Web Application, you will need have Internet Explorer 7 or later version installed.

     

    •Windows XP with IE8

    •Windows Vista with IE7 or IE8

    •Windows 7 with IE8

     

    If the issue still persists, I suggest let’s repair the OneNote in the control panel.

     

    Meanwhile, I would like to share a useful link with you:

     

    http://www.onenotehelp.com/2010/07/17/troubleshoot-skydrive-sync-errors-in-onenote-2010/

     

    Best Regards,

     

    Nick Wan

    • Marked as answer by Nick Wan Friday, July 08, 2011 1:34 AM
    Wednesday, June 29, 2011 6:11 AM

All replies

  • Hi,

     

    I understand that you have deleted a section from a notebook stored on Skydrive.

     

    In order to sync OneNote 2010 notebooks to SkyDrive and use OneNote Web Application, you will need have Internet Explorer 7 or later version installed.

     

    •Windows XP with IE8

    •Windows Vista with IE7 or IE8

    •Windows 7 with IE8

     

    If the issue still persists, I suggest let’s repair the OneNote in the control panel.

     

    Meanwhile, I would like to share a useful link with you:

     

    http://www.onenotehelp.com/2010/07/17/troubleshoot-skydrive-sync-errors-in-onenote-2010/

     

    Best Regards,

     

    Nick Wan

    • Marked as answer by Nick Wan Friday, July 08, 2011 1:34 AM
    Wednesday, June 29, 2011 6:11 AM
  • I am also getting the 0xE0000645 error after having deleted a section from a notebook that syncs with Skydrive. The filename that OneNote cannot delted is https://eqxstn.docs.live.net/.../Notebook Name/OneNote_RecycleBin/Section Name.one. The recommendation in the error text to "Try deleting the file using Windows Explorer" does not seem to make sense in the context of a live.net hosted file.

    Have you made any progress on this?

    Saturday, July 02, 2011 12:50 AM