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Unable to uninstall click-to-run

    Question

  • Im a college student online and microsoft is a must to have. ive been trying to uninstall click to run for the past week. I never even knew it was on there given the fact that it wont let me access it. After trying so many times to install my new microsoft office 2010 it wont let me because of click to run. Ive read ove the other questions and tried clicking the clean up link but it says it has been removed. Im in desperate need of help and i really dont wont to quit school because of it. help please
    Wednesday, June 06, 2012 12:00 AM

Answers

  • Hi,

    To uninstall Microsoft Office Click-to-Run 2010 from your computer, follow these steps:
    1. Click Start, and then click Control Panel.
    2. Click the Add or Remove Programs item or click the Programs and Features item.
    3. In the list of installed programs, click Microsoft Office Click-to-Run 2010 and then clickUninstall.
    4. Click Yes when you are prompted to remove all applications that were installed by Office Click-to-Run.

    You may also check this link out: "Click-to-Run: Known issues"
    http://office.microsoft.com/en-us/excel-help/click-to-run-known-issues-HA101850565.aspx?CTT=5&origin=HA101850538

    If you still cannot uninstall Office 2010 click-to-run, please start computer in Safe Mode, and then uninstall click-to-run:

    1. Restart your computer and start pressing the F8 key on your keyboard. On a computer that is configured for booting to multiple operating systems, you can press the F8 key when you see the boot menu.

    2. When the Windows Advanced Options menu appears, select Safe Mode, and then press Enter.

    3. Log onto Windows by using the Administrator account or any user account with the Administrator privileges.
     
    NOTE: In Safe Mode, your system display and Desktop will look and perform differently than in Normal Mode. This is only temporary. To return the system back to Normal Mode, we can simply restart the computer.

    " Start your computer in safe mode"
    http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode

    Best regards.


    William Zhou

    TechNet Community Support

    Thursday, June 07, 2012 2:44 AM

All replies

  • Hi,

    To uninstall Microsoft Office Click-to-Run 2010 from your computer, follow these steps:
    1. Click Start, and then click Control Panel.
    2. Click the Add or Remove Programs item or click the Programs and Features item.
    3. In the list of installed programs, click Microsoft Office Click-to-Run 2010 and then clickUninstall.
    4. Click Yes when you are prompted to remove all applications that were installed by Office Click-to-Run.

    You may also check this link out: "Click-to-Run: Known issues"
    http://office.microsoft.com/en-us/excel-help/click-to-run-known-issues-HA101850565.aspx?CTT=5&origin=HA101850538

    If you still cannot uninstall Office 2010 click-to-run, please start computer in Safe Mode, and then uninstall click-to-run:

    1. Restart your computer and start pressing the F8 key on your keyboard. On a computer that is configured for booting to multiple operating systems, you can press the F8 key when you see the boot menu.

    2. When the Windows Advanced Options menu appears, select Safe Mode, and then press Enter.

    3. Log onto Windows by using the Administrator account or any user account with the Administrator privileges.
     
    NOTE: In Safe Mode, your system display and Desktop will look and perform differently than in Normal Mode. This is only temporary. To return the system back to Normal Mode, we can simply restart the computer.

    " Start your computer in safe mode"
    http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode

    Best regards.


    William Zhou

    TechNet Community Support

    Thursday, June 07, 2012 2:44 AM
  • Here is the tool to remove the Click-2-Run App-V virtual drive, and also the tool to completely remove the Office installations from your computer without re-installing or restoring Windows to a previous date.

    These files are located on my SkyDrive account:
    http://sdrv.ms/11hV2PR

    This download is comprised of several tools to remove the latest versions of Microsoft Office and the App-V virtual drives.

    Run the offcln.exe tool to delete all traces of Office,
    then reboot,
    and run the CleanC2R.exe tool to delete the virtual drive Q and R from your system.
    A second reboot will be required.

    This package also includes the msizap.exe tool and the oclncore.opc resource files.


    IT Consultant for 27 years Currently work in the field 5 days out of 7, 12 hours a day minimum. I like my work. "Nothing in the world is more dangerous than sincere ignorance and conscientious stupidity." --Martin Luther King, Jr.

    Sunday, December 02, 2012 1:05 AM
  • Well thank you very much KieSeyHow, your programs are wonderful and helped me in uninstalling Click to run app (yours were the one that work). Now what are the other two files that comes with it for? Thanks again

    Tuesday, April 30, 2013 5:21 AM