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Outlook Sync / server error 80041003

    Question

  • I added two accounts to my phone, and now Outlook which has been working fine now gives me a server sync error. It will not send and receive files. They are ok on my phone.
    Friday, December 21, 2012 2:44 PM

Answers

  • Hi Danny,

    Please let us know the following information so we can better help you:

    • What kind of email account are you using?
    • What's the version of your Outlook and Windows?

    Also try the following suggestions, see if it will correct the issue:

    • In Outlook, open Define Send/Receive Groups option menu. Select the group name that is named All Accounts, and then click Edit. Select the checkbox for your email account if it didn't.
    • Create a new Outlook profile, see if it will work.

    More helpful information:

    How to create and configure email profiles in Outlook
    http://support.microsoft.com/kb/829918

    How to troubleshoot Outlook when you cannot send or receive e-mail
    http://support.microsoft.com/kb/286040


    Max Meng
    TechNet Community Support

    Monday, December 24, 2012 6:31 AM

All replies

  • Hi Danny,

    Please let us know the following information so we can better help you:

    • What kind of email account are you using?
    • What's the version of your Outlook and Windows?

    Also try the following suggestions, see if it will correct the issue:

    • In Outlook, open Define Send/Receive Groups option menu. Select the group name that is named All Accounts, and then click Edit. Select the checkbox for your email account if it didn't.
    • Create a new Outlook profile, see if it will work.

    More helpful information:

    How to create and configure email profiles in Outlook
    http://support.microsoft.com/kb/829918

    How to troubleshoot Outlook when you cannot send or receive e-mail
    http://support.microsoft.com/kb/286040


    Max Meng
    TechNet Community Support

    Monday, December 24, 2012 6:31 AM
  • Try to re-add the outlook profile

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    Wednesday, December 26, 2012 8:27 AM
  • Any Update ??

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    **Note:(My posts are provided “AS IS” without warranty of any kind)

    Thursday, December 27, 2012 2:50 PM