none
Imap Server wants to alert you

    Question

  • Can anyone assist with a re-ocurring message I get when in OUTLOOK?  The message is: Your Imap server wants to alert you to following: 44 that mail is not currently available.

    This began after I added my AOL email account to OUTLOOK.

    Thursday, December 29, 2011 4:42 PM

Answers

  • hi,

     

    by google search, it only occurs with the inbox.

     

    try

    1. Create new folder in outlook inside the aol root folder. Call it temp.

    2. Move all messages from your inbox to this folder.

    3. Open aol webmail or aol client software. Go to your Inbox and check New mail and old mail. There should only be a few or one email remaining. Delete this remaining email.

    4. Go to the recently deleted folder in aol webmail or client and make sure you permanently delete this corrupted email! (DONT SKIP THIS STEP)

    5. Go to outlook and move the emails back to the aol Inbox!

    6. After verifying that they have in fact been moved, delete the temp folder from outlook.

     

    hope to post back.


    Stay Hungry, Stay Foolish
    Friday, December 30, 2011 6:52 AM
  • I ran into this problem recently and was able to resolve it. In case someone needs help in the future....

    Outlook is finding a corrupt e-mail on AOL's server, cannot accept it and then times out. The hard part is finding the e-mail, possibly amongst thousands like my client had. Here's the best way I could think of to track down the culprit:

    Get Outlook on another PC with a clean, empty profile set up for the AOL account in question. As mail is retrieved for the first time, pay close attention to the dates. Because it is IMAP and not POP3 you don't need to worry about removing mail from AOL's server that the Outlook we're trying to fix is going to miss. In my case there were 3,000 items in this person's Inbox. After about half way through the retrieval process Outlook produced the error. You have to pay attention during the first send/receive in the clean Outlook profile because you'll then know the date of the corrupt e-mail (at the time the error pops up, look at the date of the incoming messages!). When you know the approximate date you can close Outlook.

     

    You need to know this date because you now have to login to the AOL account at http://webmail.aol.com, go to that date and delete the e-mail(s). Since the error popped up when retrieving e-mail that was nearly two years old and no longer important, I deleted a week's worth of messages from the AOL Webmail Inbox, deleted them from the Webmail Deleted Items folder, and the problem was solved. Opened Outlook, no more errors.

     

    I hope this information can help someone down the road!

    Friday, March 23, 2012 7:44 PM

All replies

  • hi,

     

    by google search, it only occurs with the inbox.

     

    try

    1. Create new folder in outlook inside the aol root folder. Call it temp.

    2. Move all messages from your inbox to this folder.

    3. Open aol webmail or aol client software. Go to your Inbox and check New mail and old mail. There should only be a few or one email remaining. Delete this remaining email.

    4. Go to the recently deleted folder in aol webmail or client and make sure you permanently delete this corrupted email! (DONT SKIP THIS STEP)

    5. Go to outlook and move the emails back to the aol Inbox!

    6. After verifying that they have in fact been moved, delete the temp folder from outlook.

     

    hope to post back.


    Stay Hungry, Stay Foolish
    Friday, December 30, 2011 6:52 AM
  • I ran into this problem recently and was able to resolve it. In case someone needs help in the future....

    Outlook is finding a corrupt e-mail on AOL's server, cannot accept it and then times out. The hard part is finding the e-mail, possibly amongst thousands like my client had. Here's the best way I could think of to track down the culprit:

    Get Outlook on another PC with a clean, empty profile set up for the AOL account in question. As mail is retrieved for the first time, pay close attention to the dates. Because it is IMAP and not POP3 you don't need to worry about removing mail from AOL's server that the Outlook we're trying to fix is going to miss. In my case there were 3,000 items in this person's Inbox. After about half way through the retrieval process Outlook produced the error. You have to pay attention during the first send/receive in the clean Outlook profile because you'll then know the date of the corrupt e-mail (at the time the error pops up, look at the date of the incoming messages!). When you know the approximate date you can close Outlook.

     

    You need to know this date because you now have to login to the AOL account at http://webmail.aol.com, go to that date and delete the e-mail(s). Since the error popped up when retrieving e-mail that was nearly two years old and no longer important, I deleted a week's worth of messages from the AOL Webmail Inbox, deleted them from the Webmail Deleted Items folder, and the problem was solved. Opened Outlook, no more errors.

     

    I hope this information can help someone down the road!

    Friday, March 23, 2012 7:44 PM
  • Tony, your solution worked for me.  Thanks
    Monday, November 18, 2013 5:51 AM
  • Which of the two solutions did you use, the creation of a temp folder in Outlook or the later solution given by Tony?

    Thanks.

    Sunday, January 19, 2014 1:52 AM
  • Thanks Tony its worked for me.


    Wednesday, April 23, 2014 1:57 AM
  • Hi

    I just spent an hour or so on the phone with Microsoft Support while they took over my computer and attempted to fix this issue.  The above solution, whereby you somehow track the incoming synchronized email doesn't work.  As it is doing its first time sync, there is no way to see what the date is of that particular email.  Note that this particular AOL account has over 40 folders for specific clients/projects, and they couldn't figure out what exact email these random numbers related to.

    Their solution was to basically burn down the house to fix the front door.  They want to back up the Outlook email account file, go to AOL webmail, DELETE EVERYTHING off the the AOL server, then, create EACH OF THE 40+ folders and reinsert the emails. I declined to give them permission to do this, since I have no assurance that, once the 5 years of emails are deleted, EVERY SINGLE uncorrupted email will be put back EXACTLY where it used to be. I bought this Office 365 subscription on the advice of my wife's new business partner who uses Office Outlook 365 for her AOL email with no problems. 

    The support guy was polite and diligent, but this is a ridiculous solution.  I would strongly suggest there be a better way to solve this problem.... BTW, AOL mail works fine with other email client programs...

    Wednesday, May 28, 2014 6:22 PM