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How to Restore "Send To OneNote 2010" printer option?

    Question

  • OS: Windows 7 Starter, 32-bit

    Software: Microsoft Office Home and Student 2010

    When I want to print something, there used to be a "Send To OneNote 2010" printer option. I pick this option to redirect the print-out to Microsoft OneNote where it is saved instead of being printed out in hardcopy. This option is very useful but it recently disappeared. I searched the Web for a fix, tried "fix" and "repair", but to no avail.

    Friday, July 20, 2012 2:57 PM

Answers

  • Try repair your Office suite which include OneNote 2010.

    If the repair doesn't fix the problem, finish the following steps:

    • Disable the Send To OneNote IE add-on     
      • Open Internet options and go to Programs | Manage Add-ons | Enable or Disable Add-ons
      • Find the entry for a "Send to OneNote" add-on. Click the radio button to disabled it
      • Open up the Add/Remove Programs Control Panel applet, and run Repair on the Office/OneNote install
    • Remove an conflicting print driver
        • Go to Control Panel - Printers
        • Identify the printer (sometimes a pdf printer) installed after OneNote.
        • Right click mouse and open properties.
        • Go to Ports tab and check the entries.
        • Check if the box next to "Send to Microsoft OneNote Port:" is ticked.
        • If ticked this appears to be the source of the conflict.
        • Delete the offending printer driver.
        • Perform a repair install of Office/OneNote.

    Max Meng

    TechNet Community Support

    Monday, July 23, 2012 7:48 AM
    Moderator
  • Hi IronStomach,

    Try MaxMeng suggestion, from Control Panel - Add/Remove programs, right click Office 2010, select Repair.

    If it worked, please mark as answer Max Meng's respond.

    You may also restore/recreate the printer. To do this follow below steps:   

    1. Click Start, type printers in the Start Search box, and then click Printers in the Programs list.
    2. On the left side of the page near the top, click Add a printer.
    3. In the Add Printer dialog box, click Add a local printer.
    4. Click to select the Use an existing port option, select the appropriate port, and then click Next. For example, you can select LPT1.
    5. Under Manufacturer, select Generic, select Generic / Text Only under Printers, and then click Next.
    6. If you receive the following message,  click to select the Use the driver that is currently installed (recommended) option, and then click Next:
      Which version of the driver do you want to use?
    7. Click Next, and then click Finish.
    • Configure the generic printer for OneNote. To do this, follow these steps:
      1. In the printer list, right-click the Generic / Text only printer, and then click Properties.
      2. Click the Ports tab, and then click to select the Send To Microsoft OneNote Port check box.
      3. Click the Advanced Tab, select Send to Microsoft OneNote Driver in the Driver list, and then click Print Processor.
      4. Under Print processor, select OneNotePrint2007, select RAW under Default data type, and then click OK.
      5. Click the General tab, change the name of the printer to Send To OneNote 2007, and then click OK.

    Bartosz Kurowski Solution Engineer MCP, MCT, MCTS, MCITP, MOS 2007 / 2010

    Monday, July 23, 2012 1:43 PM

All replies

  • Try repair your Office suite which include OneNote 2010.

    If the repair doesn't fix the problem, finish the following steps:

    • Disable the Send To OneNote IE add-on     
      • Open Internet options and go to Programs | Manage Add-ons | Enable or Disable Add-ons
      • Find the entry for a "Send to OneNote" add-on. Click the radio button to disabled it
      • Open up the Add/Remove Programs Control Panel applet, and run Repair on the Office/OneNote install
    • Remove an conflicting print driver
        • Go to Control Panel - Printers
        • Identify the printer (sometimes a pdf printer) installed after OneNote.
        • Right click mouse and open properties.
        • Go to Ports tab and check the entries.
        • Check if the box next to "Send to Microsoft OneNote Port:" is ticked.
        • If ticked this appears to be the source of the conflict.
        • Delete the offending printer driver.
        • Perform a repair install of Office/OneNote.

    Max Meng

    TechNet Community Support

    Monday, July 23, 2012 7:48 AM
    Moderator
  • Hi IronStomach,

    Try MaxMeng suggestion, from Control Panel - Add/Remove programs, right click Office 2010, select Repair.

    If it worked, please mark as answer Max Meng's respond.

    You may also restore/recreate the printer. To do this follow below steps:   

    1. Click Start, type printers in the Start Search box, and then click Printers in the Programs list.
    2. On the left side of the page near the top, click Add a printer.
    3. In the Add Printer dialog box, click Add a local printer.
    4. Click to select the Use an existing port option, select the appropriate port, and then click Next. For example, you can select LPT1.
    5. Under Manufacturer, select Generic, select Generic / Text Only under Printers, and then click Next.
    6. If you receive the following message,  click to select the Use the driver that is currently installed (recommended) option, and then click Next:
      Which version of the driver do you want to use?
    7. Click Next, and then click Finish.
    • Configure the generic printer for OneNote. To do this, follow these steps:
      1. In the printer list, right-click the Generic / Text only printer, and then click Properties.
      2. Click the Ports tab, and then click to select the Send To Microsoft OneNote Port check box.
      3. Click the Advanced Tab, select Send to Microsoft OneNote Driver in the Driver list, and then click Print Processor.
      4. Under Print processor, select OneNotePrint2007, select RAW under Default data type, and then click OK.
      5. Click the General tab, change the name of the printer to Send To OneNote 2007, and then click OK.

    Bartosz Kurowski Solution Engineer MCP, MCT, MCTS, MCITP, MOS 2007 / 2010

    Monday, July 23, 2012 1:43 PM