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How to force Outlook 2010 to start in Offline Mode

    Question

  • Our company does NOT run exchange server. We use AltN technologies Mdaemon email server.

    Our users accounts are pop3 and imapi.

    When some of our mobile users are out of the office they manage to get their outlook 2010 screwed up to the point it will no longer open.

    I have traced this to the fact that when outlook opens it attempts to connect to the email server and the prompt to work in offline mode either is hidden from view or is ignored by the user.

    I want to force Outlook to prompt the User before it attempts to connect to the server so they may work in offline mode and not be frustrated waiting for the program to fail to connect to the server.

    The usual configuration using Exchange will not work as it is not an Exchange server.

    So is it possible to force it to start in Offline mode?

    Thanks.

    Tuesday, December 11, 2012 10:46 PM

Answers

  • You are right. In POP3/IMAP account, there is no "Work Offline and use dial-up networking" option under the Account Settings > General Tab. In general, users should manually click "Work Offline" button to set Outlook. If you want to automatically Set Outlook in Work Offline Mode by VBA(Macro), try this:

    Add a reference to the Outlook Object Library. If Outlook will already be open:

    Outlook.ActiveExplorer().CommandBars.FindControl(, 5613).Execute

    if Outlook is closed:
    Dim olApp As Outlook.Application
    Set olApp = CreateObject("Outlook.Application")
    olApp.GetNamespace("MAPI").Folders.GetFirst.GetExplorer.CommandBars.FindControl(, 5613).

    Note: the Control ID of work offline is 5613.

    Thanks.

    Cheers,
    Tony Chen
    Forum Support
    ________________________________________
    Come back and mark the replies as answers if they help and unmark them if they provide no help.
    If you have any feedback on our support, please contact tnmff@microsoft.com.

    Thursday, December 13, 2012 2:42 AM

All replies

  • You are right. In POP3/IMAP account, there is no "Work Offline and use dial-up networking" option under the Account Settings > General Tab. In general, users should manually click "Work Offline" button to set Outlook. If you want to automatically Set Outlook in Work Offline Mode by VBA(Macro), try this:

    Add a reference to the Outlook Object Library. If Outlook will already be open:

    Outlook.ActiveExplorer().CommandBars.FindControl(, 5613).Execute

    if Outlook is closed:
    Dim olApp As Outlook.Application
    Set olApp = CreateObject("Outlook.Application")
    olApp.GetNamespace("MAPI").Folders.GetFirst.GetExplorer.CommandBars.FindControl(, 5613).

    Note: the Control ID of work offline is 5613.

    Thanks.

    Cheers,
    Tony Chen
    Forum Support
    ________________________________________
    Come back and mark the replies as answers if they help and unmark them if they provide no help.
    If you have any feedback on our support, please contact tnmff@microsoft.com.

    Thursday, December 13, 2012 2:42 AM
  • Hi,

    Just checking in to see if the information was helpful. Please let us know if you would like further assistance.


    Cheers,
    Tony Chen
    Forum Support
    ________________________________________
    Come back and mark the replies as answers if they help and unmark them if they provide no help.
    If you have any feedback on our support, please contact tnmff@microsoft.com.

    Monday, December 17, 2012 1:26 AM
  • Hi,

    I'm marking the reply as answer as there has been no update for a couple of days.
    If you come back to find it doesn't work for you, please reply to us and unmark the answer.

    Cheers,
    Tony Chen
    Forum Support
    ________________________________________
    Come back and mark the replies as answers if they help and unmark them if they provide no help.
    If you have any feedback on our support, please contact tnmff@microsoft.com.

    Thursday, December 20, 2012 2:16 AM