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Microsoft Office Professional Plus 2010 cannot verify the license for this product. You should repair the Office program by using Control Panel

    Question

  • I get this error when opening Word or Publisher in Office 2010. I uninstalled Office 2007 which existed before, then installed 2010 afterwards.
    All other Office apps work fine, it's just Word and Publisher.
    Office has been activated ok. Also if I login as the administrator it works fine. In turn, giving the user admin rights doesn't resolve the issue.
    I created a test user in AD and logged in with this, Word and Publisher seem to work then as well.
    So looks like a profile issue perhaps?

    Doing a repair or re-installed doesn't help.
    Anyone have any ideas?

    Tuesday, November 30, 2010 3:10 PM

Answers

  • Hi,

     

     

    From your description , I understand that you got the error message when you opening Word or Publisher 2010.

     

    You can try this:

     

    http://support.microsoft.com/kb/838687

     

    or creating a new user profile for the user.

     

    Sincerely,

     

    Harry 

    • Marked as answer by Harry Yuan Thursday, December 09, 2010 7:25 AM
    Thursday, December 02, 2010 7:59 AM