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MS Project 2010 Trial

    Question

  • I installed a trial version of MS Project 2010 and it did not install correctley, and I need to uninstall it , but the app does not show up in the add/remove programs window and is not on the start menu, I have tried to call Microsoft 3 of 4 time for assistance and they tell me no support for trial version and then hung up on me. I cannot re-install cause the install recognizes that the application was already installed once.

    Can any one please help, I am running Windows 7

     

     

    Tuesday, April 19, 2011 3:30 AM

Answers

  • Jason,

    My hunch is that the system would have created a system restore point as the first step in the install.  If you restore the system to a restore point one prior to that, does that work?

    Something caused it to not install correctly.  Not sure you'll find that reason, but that reason(s) still may be-lurking on the machine and may be the root-cause of your issue.  Something caused the failure and it probably was not the Project install programe. Its failure was probably the result of something else.  If problems continue, worth looking into the health of the overall machine.


    --rms www.rmschneider.com
    Tuesday, April 19, 2011 3:59 AM
  • Hi Jason,
    If you're brave and prepared to take a risk, there's one possibility the requires you the edit the registry.  First, though, create a restore point.  Then open regedit and save it away.  Now do a search for Project 2010 and delete every entry you come across - there could be 100 or more.  Then reboot and try to install Project 2010 again. Good luck.
    FAQs, companion products and other useful Project information can be seen at this web address:  http://project.mvps.org/faqs.htm. 
    Hope this helps - please let us know how you get on :)
    Mike Glen
    MS Project MVP
    See http://tinyurl.com/2xbhc for my free Project Tutorials
     
    Tuesday, April 19, 2011 7:23 PM
    Moderator

All replies

  • Jason,

    My hunch is that the system would have created a system restore point as the first step in the install.  If you restore the system to a restore point one prior to that, does that work?

    Something caused it to not install correctly.  Not sure you'll find that reason, but that reason(s) still may be-lurking on the machine and may be the root-cause of your issue.  Something caused the failure and it probably was not the Project install programe. Its failure was probably the result of something else.  If problems continue, worth looking into the health of the overall machine.


    --rms www.rmschneider.com
    Tuesday, April 19, 2011 3:59 AM
  • Hi Jason,
    If you're brave and prepared to take a risk, there's one possibility the requires you the edit the registry.  First, though, create a restore point.  Then open regedit and save it away.  Now do a search for Project 2010 and delete every entry you come across - there could be 100 or more.  Then reboot and try to install Project 2010 again. Good luck.
    FAQs, companion products and other useful Project information can be seen at this web address:  http://project.mvps.org/faqs.htm. 
    Hope this helps - please let us know how you get on :)
    Mike Glen
    MS Project MVP
    See http://tinyurl.com/2xbhc for my free Project Tutorials
     
    Tuesday, April 19, 2011 7:23 PM
    Moderator