Approved Change Request Notification Subscription
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quarta-feira, 1 de agosto de 2012 14:34
I’m trying to create a notification subscription in SM12, but cannot seem to get the criteria right…
Basically I want SM to send out a notification to a group of people ONLY when a Change Request is fully approved.
Has anyone done this ?
CR status in “in Progress” still has review activities “in progress”.
Regards, Zoeb Khan
Todas as Respostas
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sábado, 11 de agosto de 2012 22:58
After a series of trial and errors;
If you have multiple RA's, put them inside a Parallel Activity, give the Parallel Activity title a Keyword, and have the notification subscription (class=PA), look for the title keyword [contains], and for [status=complete]. The PA Completes only when all RA's inside it are approved.
For a single Review activity, you can do the same as well.
Regards, Zoeb Khan
- Marcado como Resposta Zoeb Khan sábado, 11 de agosto de 2012 23:03
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quinta-feira, 18 de outubro de 2012 18:03
If you don't mind triggering it manually here's another option that might work.
You can add a value named "Offiicially Approved" etc. to the Libary\Lists\Change Implementation Results. When the CR request is approved the change manager manaully updates the Implementation Results field from the default <blank> value to "Officially Approved". You can then create a subscription that looks for when Implementation Results changes from blank to "Officially Approved" and then send out the subscription to the list of people. Since the action is happening on the CR itself (the parent) and not an Activity that may make it easier to craft the notification about the CR details. Later on in the process folks will probably change the Implementation Results field to real results and that's ok to overwrite the value of "Officially Approved".
If you can easily get the parent CR data you need into the PA subscription email then the option above looks better as it's automagic.
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