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AD RMS 2008

    Pergunta

  • HI all,

    I have a problem with my AD RMS 2008,my RMS is working good for 5 months ,suddenly when the users try to add any restriction template to their word or any Office files(2007or2010) an error appeared to them "unexpected error occurred. Please try again later or contact your system administrator".<o:p></o:p>

    When I checked the event viewer on RMS server i notice there are three errors:<o:p></o:p>

    1- 

    - System
    - Provider
    [ Name] Active Directory Rights Management Services


    [ EventSourceName] Active Directory Rights Management Services
    - EventID 53
    [ Qualifiers] 0
    Version 0
    Level 2
    Task 4105
    Opcode 0
    Keywords 0x80000000000000
    - TimeCreated
    [ SystemTime] 2012-04-16T12:28:37.000Z
    EventRecordID 11023
    Correlation
    - Execution
    [ ProcessID] 0
    [ ThreadID] 0
    Channel Application
    Computer RMSSERVER.Contoso.com
    Security
    EventData

    Active Directory Rights Management Services (AD RMS) failed to establish a connection to Active Directory Domain Services (AD DS).
    Parameter Reference
    Context: %1
    RequestId: %2
    %3
    %4

    2- 

    - System
    - Provider
    [ Name] Active Directory Rights Management Services
    [ Guid] {a0782985-513c-45bc-91a3-43a593c2c5bf}
    [ EventSourceName] Active Directory Rights Management Services
    - EventID 53
    [ Qualifiers] 0
    Version 0
    Level 2
    Task 4105
    Opcode 0
    Keywords 0x80000000000000
    - TimeCreated
    [ SystemTime] 2012-04-16T12:28:37.000Z
    EventRecordID 11024
    Correlation
    - Execution
    [ ProcessID] 0
    [ ThreadID] 0
    Channel Application
    Computer RMSSERVER.Contoso.com
    Security
    - EventData
    Topology.Initialize
    N/A
    GlobalCatalogServersFound: 0 MinimumGCsNeeded: 1
    Microsoft.RightsManagementServices.UnableToInitializeTopologyException Message: The topology could not be initialized. Context: Topology.Initialize GlobalCatalogServersFound: 0 MinimumGCsNeeded: 1  

    3- 

    - System
    - Provider
    [ Name] Active Directory Rights Management Services
    [ Guid] {a0782985-513c-45bc-91a3-43a593c2c5bf}
    [ EventSourceName] Active Directory Rights Management Services
    - EventID 139
    [ Qualifiers] 0
    Version 0
    Level 2
    Task 4100
    Opcode 0
    Keywords 0x80000000000000
    - TimeCreated
    [ SystemTime] 2012-04-16T12:28:37.000Z
    EventRecordID 11025
    Correlation
    - Execution
    [ ProcessID] 0
    [ ThreadID] 0
    Channel Application
    Computer RMSSERVER.Contoso.com
    Security
    - EventData
    Pipeline[CertificationPipeline._GetPrincipalIdentifier]
    {31fcdc1d-262e-44de-8232-093dba23b051}.3:1
    principal: id=S-1-5-21-660711120-2416279102-3044823948-2540 desiredIdentifier: primarymail
    Microsoft.DigitalRightsManagement.Utilities.ADEntrySearchFailedException Message: Failed to find an entry in the Active Directory: id=S-1-5-21-660711120-2416279102-3044823948-2540. Context: CertificationPipeline._GetPrincipalIdentifier principal: id=S-1-5-21-660711120-2416279102-3044823948-2540 desiredIdentifier: primarymail + Microsoft.RightsManagementServices.RemoteDirectoryServiceGetPrincipalIdentifierException + Message: The remote Active Directory services component failed to find the principal. + Context: ActiveDirectoryServices.GetPrincipalIdentifier + principalName: id=S-1-5-21-660711120-2416279102-3044823948-2540 + desiredIdentifier: primarymail + Microsoft.RightsManagementServices.UnableToIncarnateException + Message: LightweightDirectoryAccessProtocol pool failed to initialize. + Context: Incarnation.Initialize + Microsoft.RightsManagementServices.UnableToInitializeTopologyException + Message: The topology could not be initialized. + Context: Topology.Initialize + GlobalCatalogServersFound: 0 + MinimumGCsNeeded: 1
    7B33316663646331642D323632652D343464652D383233322D3039336462613233623035317D2E333A31

    Binary data:

    In Words

    0000: 6631337B 31636463 36322D64 342D6532
    0008: 2D656434 32333238 3339302D 32616264
    0010: 35306233 332E7D31 313A

    In Bytes

    0000: 7B 33 31 66 63 64 63 31 {31fcdc1
    0008: 64 2D 32 36 32 65 2D 34 d-262e-4
    0010: 34 64 65 2D 38 32 33 32 4de-8232
    0018: 2D 30 39 33 64 62 61 32 -093dba2
    0020: 33 62 30 35 31 7D 2E 33 3b051}.3
    0028: 3A 31 :1

    I follows the following articles but they didn't working with me

    <o:p>http://technet.microsoft.com/en-us/library/cc726134(v=ws.10).aspx</o:p>

    http://technet.microsoft.com/en-us/library/dd300480(v=ws.10).aspx<o:p></o:p>

    Are there any one who can help me on this issue?:<o:p></o:p>

    Thanks advance<o:p></o:p>

    segunda-feira, 16 de abril de 2012 13:27

Respostas

  • Hi,

    Have you checked the network connectivity of the GC? Is the issue still persists after your restart the AD RMS server? Also, make sure that there is no firewall blocking traffic between the client computer and DCs and AD RMS server.

    For further support, I’d suggest that we post this issue at AD RMS forum. There you can get more effective suggestion by other experts who familiar with this topic. Your understanding is appreciated.

    Rights Management Services

    http://social.technet.microsoft.com/Forums/en-US/rms/threads


    Best Regards,

    Aiden


    Aiden Cao

    TechNet Community Support

    terça-feira, 17 de abril de 2012 03:39