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delete messages from outbox folder

delete messages from outbox folder

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sábado, 30 de junho de 2012 16:04

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I have some messages in the Outbox folder. I want to delete them, but it says that I don't have permission. How to solve the problem. I am the Administrator.
Luai Alrantisi, BSc in Computer Engineering, University of Ottawa 2007, Canada. IT Manager of MTN Mobile Telecom.
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segunda-feira, 2 de julho de 2012 03:22

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Try to launch Outlook with safe mode (Outlook.exe /safe) and then set Outlook work offline to delete them. (In Outlook 2010, Send/Recieve > Preferences > Work offline; In Outlook 2003/2007. File > Work Offline)

If the problem still persists, please use MFCMAPI tool and follow the procedure available in this article & double click on Outbox instead of Top of Information Store & delete message from there.

http://exchangeshare.wordpress.com/2007/12/27/mailbox-is-empty-but-esm-still-shows-size-count%E2%80%A6/

Thanks.

Tony Chen

TechNet Community Support
- Marcado como Resposta Tony Chen CHNModerator segunda-feira, 9 de julho de 2012 10:20
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