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Mouse/cursor frozen after installing Intellipoint 7.0 in Win7beta

คำตอบ Mouse/cursor frozen after installing Intellipoint 7.0 in Win7beta

  • sábado, 17 de janeiro de 2009 02:49
     
     
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    Hey guys!

    Attempting to fix some mousewheel scrolling issues, I tried installing the Microsoft Intellipoint 7.0 drivers (32bit) for Windows 7 beta.
    Having a microsoft mouse (Notebook Optical Mouse 3000), I of course chose that one during the install.
    My problem is, that after rebooting, the cursor was frozen.
    -changing USB port doesn't help
    -uninstalling the Intellipoint drivers doesn't help
    -tested another USB mouse (Logitech Trackball) - it's also frozen.
    -after uninstalling Intellipoint, I tried letting Windows update find drivers - to no avail.
    The lights on the mice turn on when plugged in, and when I connect/disconnect them, Windows gives that well-known "ding" sound - so I'm guessing that there's connection.

    I've installed Windows 7 on a laptop (HP Pavilion dv3550eo), and the touchpad is still working (but the device manager shows this as being connected to a PS/2 port and not a USB one).

    Any advice will be much appreciated - I don't feel like spending another day reformatting just to get my mouse working :-(

    NB:
    Before installing the Intellipoint drivers I uninstalled the touchpad drivers, so I expect that the problem is due to a conflict between the two - but then again, who am I to say, seing as how uinstalling Intellipoint didn't "uninstall" my problem ;P

    Update:
    The USB mice do in fact show up as 'USB Human Interface Devices' in device manager, and comparing with win7 on a friends computer, they drivers were the same (6.1.7000.0 from 21-06-2006).
    I'm guessing Intellipoint left a filter or something running that says - "Access DENIED" to any USB mouse I try to hook up - at least that's how far my humble imagination allows me to think ;)
     

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  • sábado, 17 de janeiro de 2009 03:15
     
     
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    that sounds a bit odd, youve uninstalled the touch pad srivers, the laptop thinks its a ps2 mouse and yet the touch pad still works?

    i would try re-installing the touch pad drivers, because it sounds like something went seriously wrong when you installed the mouse drivers.
     
  • sábado, 17 de janeiro de 2009 12:25
     
     
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    I've already tried reinstalling them - and it still doesn't work.
    Also tried restarting in Safe Mode and 'Last Know God Config That Worked" - in case that could work any wonders for me - but also no success.
     
  • sábado, 17 de janeiro de 2009 16:03
     
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    Eureka!
    Looking at http://support.microsoft.com/default.aspx/kb/321122, I was inspired to try and do a system restore.
    Luckily for me, there was a restore point created when I uninstalled a driver for a multimedia card reader, and this also included the old mouse drivers - so now it's working again!

    Having come from several years of WinXP use (yes, I am a Vista hater), I had a habit of always disabling System restore, Recycling bin and Indexing Service - but fortunately I hadn't thought of doing that in Windows 7 :D
    My new-found joy of System Restore is the closest thing I've had to a religious experience in years ;)


    Now, the only thing not working on my laptop is the aforementioned card reader (and the usual problems with scrolling) - but all in all it is a VERY nice and enjoyable beta - faster than Vista, and better with newer hardware than XP. Also, it's prettier than XP - although this isn't worth anything (but I do like the different colors on the taskbar buttons ;)).