Windows Dump File... And blue screen errors

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• sábado, 7 de julho de 2012 19:50

   

   
  

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  Hi I have tried literally everything to open these damn .dmp files. I am also getting BSOD every hour or so and it usually says IRQL_Less_than and I know that it is a driver error. Any help would be much appreciated.

  Edit here is some addtitional info

  Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7100.2.0.0.256.1
    Locale ID: 1033
  
  Additional information about the problem:
    BCCode: c5
    BCP1: FFFFF8E0009EA9BC
    BCP2: 0000000000000002
    BCP3: 0000000000000001
    BCP4: FFFFF80002C004CA
    OS Version: 6_1_7100
    Service Pack: 0_0
    Product: 256_1
  

  Hi,

   Please Upload dmp Files from C:\Windows\Minidump into SkyDrive.

  Regards,

  ---

  MCT / MCITP / MCTS / MCSA / C|EH

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• terça-feira, 10 de julho de 2012 06:30

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  Hi,

  According to error code C5, you can refer to Bug Check 0xC5: DRIVER_CORRUPTED_EXPOOL.

  To check the this issue, please locate the dump file in the \Windows\Minidump folder and upload it so that we can analyze it. Before we could get your Minidump files, you can check following:

  1. Update your BIOS, chipset and all drivers.

  2. Test the issue in Clean Boot and Safe Mode.

  How to use SkyDrive to upload collected files and post screen shot/picture:

  http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65/

  Hope this helps.

  ---

  Tracy Cai

  TechNet Community Support

  

  • Marcado como Resposta Sabrina ShenModerator segunda-feira, 6 de agosto de 2012 03:43
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