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Server 2012 - Volume Shadow Copy Service Errors - ID 12292 ?

Respondido Server 2012 - Volume Shadow Copy Service Errors - ID 12292 ?

  • quinta-feira, 10 de janeiro de 2013 23:14
     
     
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    Hi

    i am getting

    "Volume Shadow Copy Service information: The COM Server with CLSID {463948d2-035d-4d1d-9bfc-473fece07dab} and name HWPRV cannot be started. [0x80070005, Access is denied.
    ]

    Operation:
       Creating instance of hardware provider
       Obtain a callable interface for this provider
       List interfaces for all providers supporting this context
       Query Shadow Copies

    Context:
       Provider ID: {3f900f90-00e9-440e-873a-96ca5eb079e5}
       Provider ID: {3f900f90-00e9-440e-873a-96ca5eb079e5}
       Class ID: {463948d2-035d-4d1d-9bfc-473fece07dab}
       Snapshot Context: -1
       Snapshot Context: -1
       Execution Context: Coordinator"

    errors, {463948d2-035d-4d1d-9bfc-473fece07dab} resolves to an AppID {9D884A48-0FB0-4833-AB70-A19405D58616}

    => WTSnapshotProvider

    The Server 2012 has dedup going, McAfee AV, and IBM Trivoli TSM Backup s/w running. The last two likely to use shadow copies as well as the OS ?

    => Any ideas what the problem is or who is the process wanting to do this item ?

     

    Under

    HKEY LOCAL MACHINE\SYSTEM\CURRENT CONTROL SET\SERVICES\VSS\PROVIDERS

     there is 3 Microsoft names :

    - Microsoft iSCSI Target VSS Hardware Provider
    - Microsoft File Share Shadow Copy provider
    - Microsoft Software Shadow Copy provider 1.0

    NB: It is a vmware vCenter v5 VM but NO migration services etc are being requested, only the latest vmware tools installed.

    Thanks

     

     

     

Todas as Respostas

  • sexta-feira, 11 de janeiro de 2013 08:44
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    Hi,

    As you said we need to first confirm if it is caused by third party backup program or Windows Server Backup.

    If any task is scheduled in WSB or IBM Tivoli TSM Backup, run it manually to see if same error will occur.

    If no task currently, you could simply perform a backup with both application and see if they work fine or not.

    TechNet Subscriber Support in forum |If you have any feedback on our support, please contact tnmff@microsoft.com.

     
  • segunda-feira, 14 de janeiro de 2013 03:29
     
     
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    Shaon

     

    Can you provide hints on how to get to the Windows Server Backup page ?

     

    I find no service of that name and under "Server Manager => File and Storage Services"

     

    Under Volumes, Disk, Storage Pools, Shares, iSCSI, i see no tasks.

     

    Thanks

     
  • sábado, 19 de janeiro de 2013 03:03
     
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    I've had the same issue on my computer and I resolved it by changing the credentials on the provider as detailed here: How to: Resolve errors 13 and 12292 on Volume Shadow Copy Service (VSS) and stop Virtual Machines from going into Save state . I think that might be it as you get the error "Access is denied."

    You might want to see if that helps you, good luck!

    Juan Carlos

     
  • segunda-feira, 21 de janeiro de 2013 05:25
     
     
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    Thanks Loki

    Will try and get back to post