Forefront Client Installation
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12 ianuarie 2009 05:32Dear All,
I have got the follwoing error meesage when installing forefront client security at windows xp machine: Log files is below:
Anyone has idea. Thanks on advance
Clietsetup.log
2009-01-11 10:07:17 Microsoft Forefront Client Security (1.0.1703.0) -- Installation started
2009-01-11 10:07:17 Hardware requirement check passed.
2009-01-11 10:07:17 OS requirement check passed.
2009-01-11 10:07:17 Software requirement check passed.
2009-01-11 10:07:34 MOM Installation Completed Successfully.
2009-01-11 10:07:35 SSA Installation Completed Successfully.
2009-01-11 10:07:42 AM Installation Failed. See FCSAM.log for details.
2009-01-11 10:07:42 Microsoft Forefront Client Security -- Installation failed.
FCSAM.log
=== Verbose logging started: 1/11/2009 10:07:35 Build type: SHIP UNICODE 3.01.4000.4033 Calling process: E:\CLIENT\CLIENTSETUP.EXE ===
MSI (c) (78:C8) [10:07:35:906]: Resetting cached policy values
MSI (c) (78:C8) [10:07:35:906]: Machine policy value 'Debug' is 0
MSI (c) (78:C8) [10:07:35:906]: ******* RunEngine:
******* Product: E:\CLIENT\mp_ambits.msi
******* Action:
******* CommandLine: **********
MSI (c) (78:C8) [10:07:35:906]: Client-side and UI is none or basic: Running entire install on the server.
MSI (c) (78:C8) [10:07:35:906]: Grabbed execution mutex.
MSI (c) (78:C8) [10:07:35:906]: Cloaking enabled.
MSI (c) (78:C8) [10:07:35:906]: Attempting to enable all disabled priveleges before calling Install on Server
MSI (c) (78:C8) [10:07:35:906]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (6C:18) [10:07:35:921]: Grabbed execution mutex.
MSI (s) (6C:A4) [10:07:35:921]: Resetting cached policy values
MSI (s) (6C:A4) [10:07:35:921]: Machine policy value 'Debug' is 0
MSI (s) (6C:A4) [10:07:35:921]: ******* RunEngine:
******* Product: E:\CLIENT\mp_ambits.msi
******* Action:
******* CommandLine: **********
MSI (s) (6C:A4) [10:07:35:937]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (6C:A4) [10:07:35:937]: Machine policy value 'DisableUserInstalls' is 0
MSI (s) (6C:A4) [10:07:35:984]: File will have security applied from OpCode.
MSI (s) (6C:A4) [10:07:41:921]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (s) (6C:A4) [10:07:41:921]: End dialog not enabled
MSI (s) (6C:A4) [10:07:41:921]: Original package ==> E:\CLIENT\mp_ambits.msi
MSI (s) (6C:A4) [10:07:41:921]: Package we're running from ==> C:\WINNT\Installer\1dfb9.msi
MSI (s) (6C:A4) [10:07:41:921]: APPCOMPAT: looking for appcompat database entry with ProductCode '{436028CD-6476-4224-9274-8F0320F30FD1}'.
MSI (s) (6C:A4) [10:07:41:921]: APPCOMPAT: no matching ProductCode found in database.
MSI (s) (6C:A4) [10:07:41:921]: MSCOREE not loaded loading copy from system32
MSI (s) (6C:A4) [10:07:41:921]: Machine policy value 'TransformsSecure' is 0
MSI (s) (6C:A4) [10:07:41:921]: User policy value 'TransformsAtSource' is 0
MSI (s) (6C:A4) [10:07:41:921]: Machine policy value 'DisablePatch' is 0
MSI (s) (6C:A4) [10:07:41:921]: Machine policy value 'AllowLockdownPatch' is 0
MSI (s) (6C:A4) [10:07:41:921]: Machine policy value 'DisableLUAPatching' is 0
MSI (s) (6C:A4) [10:07:41:921]: Machine policy value 'DisableFlyWeightPatching' is 0
MSI (s) (6C:A4) [10:07:41:921]: APPCOMPAT: looking for appcompat database entry with ProductCode '{436028CD-6476-4224-9274-8F0320F30FD1}'.
MSI (s) (6C:A4) [10:07:41:921]: APPCOMPAT: no matching ProductCode found in database.
MSI (s) (6C:A4) [10:07:41:921]: Transforms are not secure.
MSI (s) (6C:A4) [10:07:41:921]: Note: 1: 2205 2: 3: Control
MSI (s) (6C:A4) [10:07:41:921]: Command Line: REBOOT=ReallySuppress INSTALLDIR=C:\Program Files\Microsoft Forefront\Client Security\Client\Antimalware CURRENTDIRECTORY=E:\CLIENT CLIENTUILEVEL=3 CLIENTPROCESSID=888 %HOMEPATH=\Documents and Settings\Administrator.LBHATTISAR %HOMEDRIVE=C: %HOMESHARE=
MSI (s) (6C:A4) [10:07:41:921]: PROPERTY CHANGE: Adding PackageCode property. Its value is '{5B8AF6DD-2FA2-41AB-89F0-591F35A3A665}'.
MSI (s) (6C:A4) [10:07:41:921]: Product Code passed to Engine.Initialize: ''
MSI (s) (6C:A4) [10:07:41:921]: Product Code from property table before transforms: '{436028CD-6476-4224-9274-8F0320F30FD1}'
MSI (s) (6C:A4) [10:07:41:921]: Product Code from property table after transforms: '{436028CD-6476-4224-9274-8F0320F30FD1}'
MSI (s) (6C:A4) [10:07:41:921]: Product not registered: beginning first-time install
MSI (s) (6C:A4) [10:07:41:921]: PROPERTY CHANGE: Adding ProductState property. Its value is '-1'.
MSI (s) (6C:A4) [10:07:41:921]: Entering CMsiConfigurationManager::SetLastUsedSource.
MSI (s) (6C:A4) [10:07:41:921]: User policy value 'SearchOrder' is 'nmu'
MSI (s) (6C:A4) [10:07:41:921]: Adding new sources is allowed.
MSI (s) (6C:A4) [10:07:41:921]: PROPERTY CHANGE: Adding PackagecodeChanging property. Its value is '1'.
MSI (s) (6C:A4) [10:07:41:921]: Package name extracted from package path: 'mp_ambits.msi'
MSI (s) (6C:A4) [10:07:41:937]: Package to be registered: 'MP_AMBITS.MSI'
MSI (s) (6C:A4) [10:07:41:937]: Note: 1: 2729
MSI (s) (6C:A4) [10:07:41:937]: Note: 1: 2729
MSI (s) (6C:A4) [10:07:41:937]: Note: 1: 2262 2: AdminProperties 3: -2147287038
MSI (s) (6C:A4) [10:07:41:937]: Machine policy value 'DisableMsi' is 0
MSI (s) (6C:A4) [10:07:41:937]: Machine policy value 'AlwaysInstallElevated' is 0
MSI (s) (6C:A4) [10:07:41:937]: User policy value 'AlwaysInstallElevated' is 0
MSI (s) (6C:A4) [10:07:41:937]: Product installation will be elevated because user is admin and product is being installed per-machine.
MSI (s) (6C:A4) [10:07:41:937]: Running product '{436028CD-6476-4224-9274-8F0320F30FD1}' with elevated privileges: Product is assigned.
MSI (s) (6C:A4) [10:07:41:937]: PROPERTY CHANGE: Adding REBOOT property. Its value is 'ReallySuppress'.
MSI (s) (6C:A4) [10:07:41:937]: PROPERTY CHANGE: Adding INSTALLDIR property. Its value is 'C:\Program Files\Microsoft Forefront\Client Security\Client\Antimalware'.
MSI (s) (6C:A4) [10:07:41:937]: PROPERTY CHANGE: Adding CURRENTDIRECTORY property. Its value is 'E:\CLIENT'.
MSI (s) (6C:A4) [10:07:41:937]: PROPERTY CHANGE: Adding CLIENTUILEVEL property. Its value is '3'.
MSI (s) (6C:A4) [10:07:41:937]: PROPERTY CHANGE: Adding CLIENTPROCESSID property. Its value is '888'.
MSI (s) (6C:A4) [10:07:41:937]: TRANSFORMS property is now:
MSI (s) (6C:A4) [10:07:41:937]: PROPERTY CHANGE: Adding VersionDatabase property. Its value is '200'.
MSI (s) (6C:A4) [10:07:41:937]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\Administrator.LBHATTISAR\Application Data
MSI (s) (6C:A4) [10:07:41:937]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\Administrator.LBHATTISAR\Favorites
MSI (s) (6C:A4) [10:07:41:937]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\Administrator.LBHATTISAR\NetHood
MSI (s) (6C:A4) [10:07:41:937]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\Administrator.LBHATTISAR\My Documents
MSI (s) (6C:A4) [10:07:41:953]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\Administrator.LBHATTISAR\PrintHood
MSI (s) (6C:A4) [10:07:41:953]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\Administrator.LBHATTISAR\Recent
MSI (s) (6C:A4) [10:07:41:953]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\Administrator.LBHATTISAR\SendTo
MSI (s) (6C:A4) [10:07:41:953]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\Administrator.LBHATTISAR\Templates
MSI (s) (6C:A4) [10:07:41:953]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Application Data
MSI (s) (6C:A4) [10:07:41:953]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\Administrator.LBHATTISAR\Local Settings\Application Data
MSI (s) (6C:A4) [10:07:41:968]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\Administrator.LBHATTISAR\My Documents\My Pictures
MSI (s) (6C:A4) [10:07:41:968]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Start Menu\Programs\Administrative Tools
MSI (s) (6C:A4) [10:07:41:968]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Start Menu\Programs\Startup
MSI (s) (6C:A4) [10:07:41:968]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Start Menu\Programs
MSI (s) (6C:A4) [10:07:41:968]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Start Menu
MSI (s) (6C:A4) [10:07:41:968]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Desktop
MSI (s) (6C:A4) [10:07:41:968]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\Administrator.LBHATTISAR\Start Menu\Programs\Administrative Tools
MSI (s) (6C:A4) [10:07:41:968]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\Administrator.LBHATTISAR\Start Menu\Programs\Startup
MSI (s) (6C:A4) [10:07:41:984]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\Administrator.LBHATTISAR\Start Menu\Programs
MSI (s) (6C:A4) [10:07:41:984]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\Administrator.LBHATTISAR\Start Menu
MSI (s) (6C:A4) [10:07:41:984]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\Administrator.LBHATTISAR\Desktop
MSI (s) (6C:A4) [10:07:41:984]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Templates
MSI (s) (6C:A4) [10:07:41:984]: SHELL32::SHGetFolderPath returned: C:\WINNT\Fonts
MSI (s) (6C:A4) [10:07:41:984]: Note: 1: 2898 2: MS Sans Serif 3: MS Sans Serif 4: 0 5: 16
MSI (s) (6C:A4) [10:07:41:984]: MSCOREE not loaded loading copy from system32
MSI (s) (6C:A4) [10:07:41:984]: PROPERTY CHANGE: Adding Privileged property. Its value is '1'.
MSI (s) (6C:A4) [10:07:41:984]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
MSI (s) (6C:A4) [10:07:41:984]: PROPERTY CHANGE: Adding USERNAME property. Its value is 'Laxmi Bank'.
MSI (s) (6C:A4) [10:07:41:984]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
MSI (s) (6C:A4) [10:07:41:984]: PROPERTY CHANGE: Adding COMPANYNAME property. Its value is 'Laxmi Bank'.
MSI (s) (6C:A4) [10:07:41:984]: PROPERTY CHANGE: Adding DATABASE property. Its value is 'C:\WINNT\Installer\1dfb9.msi'.
MSI (s) (6C:A4) [10:07:41:984]: PROPERTY CHANGE: Adding OriginalDatabase property. Its value is 'E:\CLIENT\mp_ambits.msi'.
MSI (s) (6C:A4) [10:07:41:984]: Note: 1: 2205 2: 3: PatchPackage
MSI (s) (6C:A4) [10:07:41:984]: Machine policy value 'DisableRollback' is 0
MSI (s) (6C:A4) [10:07:41:984]: User policy value 'DisableRollback' is 0
MSI (s) (6C:A4) [10:07:41:984]: PROPERTY CHANGE: Adding UILevel property. Its value is '2'.
=== Logging started: 1/11/2009 10:07:41 ===
MSI (s) (6C:A4) [10:07:41:984]: PROPERTY CHANGE: Adding ACTION property. Its value is 'INSTALL'.
MSI (s) (6C:A4) [10:07:41:984]: Doing action: INSTALL
MSI (s) (6C:A4) [10:07:41:984]: Running ExecuteSequence
MSI (s) (6C:A4) [10:07:41:984]: Doing action: AppSearch
Action start 10:07:41: INSTALL.
Action start 10:07:41: AppSearch.
MSI (s) (6C:A4) [10:07:42:000]: PROPERTY CHANGE: Adding MSI_INSTALLED property. Its value is 'C:\WINNT\system32\msi.dll'.
MSI (s) (6C:A4) [10:07:42:000]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\HotFix\KB914811 3: 2
MSI (s) (6C:A4) [10:07:42:000]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\HotFix\KB914882 3: 2
MSI (s) (6C:A4) [10:07:42:000]: PROPERTY CHANGE: Adding DRWATSON20PATH property. Its value is '**********'.
MSI (s) (6C:A4) [10:07:42:000]: Doing action: FindRelatedProducts
Action ended 10:07:42: AppSearch. Return value 1.
Action start 10:07:42: FindRelatedProducts.
MSI (s) (6C:A4) [10:07:42:000]: PROPERTY CHANGE: Adding NEWERFOUND property. Its value is '{67E4DA28-0D51-433E-97E6-3FE0E5FB1194}'.
MSI (s) (6C:A4) [10:07:42:000]: Doing action: LaunchConditions
Action ended 10:07:42: FindRelatedProducts. Return value 1.
Action start 10:07:42: LaunchConditions.
MSI (s) (6C:A4) [10:07:42:000]: Product: Microsoft Forefront Client Security Antimalware Service -- A newer version of the product is already installed on this system.Action ended 10:07:42: LaunchConditions. Return value 3.
Action ended 10:07:42: INSTALL. Return value 3.
MSI (s) (6C:A4) [10:07:42:000]: Note: 1: 1708
MSI (s) (6C:A4) [10:07:42:000]: Product: Microsoft Forefront Client Security Antimalware Service -- Installation failed.MSI (s) (6C:A4) [10:07:42:218]: Cleaning up uninstalled install packages, if any exist
MSI (s) (6C:A4) [10:07:42:218]: MainEngineThread is returning 1603
=== Logging stopped: 1/11/2009 10:07:42 ===
MSI (c) (78:C8) [10:07:42:218]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (78:C8) [10:07:42:218]: MainEngineThread is returning 1603
=== Verbose logging stopped: 1/11/2009 10:07:42 ===
Toate mesajele
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14 ianuarie 2009 13:10Looking at that log it looks as though it already has a Forefront client installed on it.
Is there a client in Add/Remove programes?
Also, have you enabled the latest client update in WSUS? What is the date of that client that you have in WSUS? -
26 februarie 2010 19:59If you have Microsoft Security Essentials installed that will be the cause of this problem.You will need to uninstall MSE in order to install Forefront.
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30 iulie 2010 17:27
I have the same problem. I receive an error message stating "A newer version of the product is already installed on this system". Here is the copy of the log file
=== Verbose logging started: 7/22/2010 16:25:47 Build type: SHIP UNICODE 3.01.4001.5512 Calling process: W:\ESET2FF\Forefront\CLIENT\FCSInstall.exe ===
MSI (c) (A8:7C) [16:25:47:542]: Resetting cached policy values
MSI (c) (A8:7C) [16:25:47:542]: Machine policy value 'Debug' is 0
MSI (c) (A8:7C) [16:25:47:542]: ******* RunEngine:
******* Product: W:\ESET2FF\Forefront\CLIENT\mp_ambits.msi
******* Action:
******* CommandLine: **********
MSI (c) (A8:7C) [16:25:47:542]: Client-side and UI is none or basic: Running entire install on the server.
MSI (c) (A8:7C) [16:25:47:542]: Grabbed execution mutex.
MSI (c) (A8:7C) [16:25:47:620]: Cloaking enabled.
MSI (c) (A8:7C) [16:25:47:620]: Attempting to enable all disabled priveleges before calling Install on Server
MSI (c) (A8:7C) [16:25:47:620]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (0C:84) [16:25:47:636]: Grabbed execution mutex.
MSI (s) (0C:64) [16:25:47:636]: Resetting cached policy values
MSI (s) (0C:64) [16:25:47:636]: Machine policy value 'Debug' is 0
MSI (s) (0C:64) [16:25:47:636]: ******* RunEngine:
******* Product: W:\ESET2FF\Forefront\CLIENT\mp_ambits.msi
******* Action:
******* CommandLine: **********
MSI (s) (0C:64) [16:25:47:651]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (0C:64) [16:25:47:651]: Machine policy value 'DisableUserInstalls' is 0
MSI (s) (0C:64) [16:25:47:683]: File will have security applied from OpCode.
MSI (s) (0C:64) [16:25:48:495]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (s) (0C:64) [16:25:48:495]: SOFTWARE RESTRICTION POLICY: Verifying package --> 'W:\ESET2FF\Forefront\CLIENT\mp_ambits.msi' against software restriction policy
MSI (s) (0C:64) [16:25:48:495]: SOFTWARE RESTRICTION POLICY: W:\ESET2FF\Forefront\CLIENT\mp_ambits.msi has a digital signature
MSI (s) (0C:64) [16:25:49:229]: SOFTWARE RESTRICTION POLICY: W:\ESET2FF\Forefront\CLIENT\mp_ambits.msi is permitted to run at the 'unrestricted' authorization level.
MSI (s) (0C:64) [16:25:49:229]: End dialog not enabled
MSI (s) (0C:64) [16:25:49:229]: Original package ==> W:\ESET2FF\Forefront\CLIENT\mp_ambits.msi
MSI (s) (0C:64) [16:25:49:229]: Package we're running from ==> C:\WINDOWS\Installer\3a673b.msi
MSI (s) (0C:64) [16:25:49:245]: APPCOMPAT: looking for appcompat database entry with ProductCode '{DDCD95B5-7230-462F-9889-7EBBEE74123C}'.
MSI (s) (0C:64) [16:25:49:245]: APPCOMPAT: no matching ProductCode found in database.
MSI (s) (0C:64) [16:25:49:245]: MSCOREE not loaded loading copy from system32
MSI (s) (0C:64) [16:25:49:245]: Machine policy value 'TransformsSecure' is 0
MSI (s) (0C:64) [16:25:49:245]: User policy value 'TransformsAtSource' is 0
MSI (s) (0C:64) [16:25:49:245]: Machine policy value 'DisablePatch' is 0
MSI (s) (0C:64) [16:25:49:245]: Machine policy value 'AllowLockdownPatch' is 0
MSI (s) (0C:64) [16:25:49:245]: Machine policy value 'DisableLUAPatching' is 0
MSI (s) (0C:64) [16:25:49:245]: Machine policy value 'DisableFlyWeightPatching' is 0
MSI (s) (0C:64) [16:25:49:245]: APPCOMPAT: looking for appcompat database entry with ProductCode '{DDCD95B5-7230-462F-9889-7EBBEE74123C}'.
MSI (s) (0C:64) [16:25:49:245]: APPCOMPAT: no matching ProductCode found in database.
MSI (s) (0C:64) [16:25:49:245]: Transforms are not secure.
MSI (s) (0C:64) [16:25:49:245]: Note: 1: 2205 2: 3: Control
MSI (s) (0C:64) [16:25:49:245]: Command Line: INSTALLDIR=C:\Program Files\Microsoft Forefront\Client Security\Client\Antimalware REBOOT=ReallySuppress CURRENTDIRECTORY=W:\ESET2FF\Forefront\CLIENT CLIENTUILEVEL=3 CLIENTPROCESSID=2728
MSI (s) (0C:64) [16:25:49:245]: PROPERTY CHANGE: Adding PackageCode property. Its value is '{2957D4C8-9473-46F4-8B12-451D4475D48F}'.
MSI (s) (0C:64) [16:25:49:245]: Product Code passed to Engine.Initialize: ''
MSI (s) (0C:64) [16:25:49:245]: Product Code from property table before transforms: '{DDCD95B5-7230-462F-9889-7EBBEE74123C}'
MSI (s) (0C:64) [16:25:49:245]: Product Code from property table after transforms: '{DDCD95B5-7230-462F-9889-7EBBEE74123C}'
MSI (s) (0C:64) [16:25:49:245]: Product not registered: beginning first-time install
MSI (s) (0C:64) [16:25:49:245]: PROPERTY CHANGE: Adding ProductState property. Its value is '-1'.
MSI (s) (0C:64) [16:25:49:245]: Entering CMsiConfigurationManager::SetLastUsedSource.
MSI (s) (0C:64) [16:25:49:245]: User policy value 'SearchOrder' is 'nmu'
MSI (s) (0C:64) [16:25:49:245]: Adding new sources is allowed.
MSI (s) (0C:64) [16:25:49:245]: PROPERTY CHANGE: Adding PackagecodeChanging property. Its value is '1'.
MSI (s) (0C:64) [16:25:49:245]: Package name extracted from package path: 'mp_ambits.msi'
MSI (s) (0C:64) [16:25:49:245]: Package to be registered: 'mp_ambits.msi'
MSI (s) (0C:64) [16:25:49:245]: Note: 1: 2729
MSI (s) (0C:64) [16:25:49:245]: Note: 1: 2729
MSI (s) (0C:64) [16:25:49:245]: Note: 1: 2262 2: AdminProperties 3: -2147287038
MSI (s) (0C:64) [16:25:49:245]: Machine policy value 'DisableMsi' is 0
MSI (s) (0C:64) [16:25:49:245]: Machine policy value 'AlwaysInstallElevated' is 0
MSI (s) (0C:64) [16:25:49:245]: User policy value 'AlwaysInstallElevated' is 0
MSI (s) (0C:64) [16:25:49:245]: Product installation will be elevated because user is admin and product is being installed per-machine.
MSI (s) (0C:64) [16:25:49:245]: Running product '{DDCD95B5-7230-462F-9889-7EBBEE74123C}' with elevated privileges: Product is assigned.
MSI (s) (0C:64) [16:25:49:245]: PROPERTY CHANGE: Adding INSTALLDIR property. Its value is 'C:\Program Files\Microsoft Forefront\Client Security\Client\Antimalware'.
MSI (s) (0C:64) [16:25:49:245]: PROPERTY CHANGE: Adding REBOOT property. Its value is 'ReallySuppress'.
MSI (s) (0C:64) [16:25:49:245]: PROPERTY CHANGE: Adding CURRENTDIRECTORY property. Its value is 'W:\ESET2FF\Forefront\CLIENT'.
MSI (s) (0C:64) [16:25:49:245]: PROPERTY CHANGE: Adding CLIENTUILEVEL property. Its value is '3'.
MSI (s) (0C:64) [16:25:49:245]: PROPERTY CHANGE: Adding CLIENTPROCESSID property. Its value is '2728'.
MSI (s) (0C:64) [16:25:49:245]: TRANSFORMS property is now:
MSI (s) (0C:64) [16:25:49:245]: PROPERTY CHANGE: Adding VersionDatabase property. Its value is '200'.
MSI (s) (0C:64) [16:25:49:261]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\koenigd\Application Data
MSI (s) (0C:64) [16:25:49:261]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\koenigd\Favorites
MSI (s) (0C:64) [16:25:49:261]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\koenigd\NetHood
MSI (s) (0C:64) [16:25:49:261]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\koenigd\My Documents
MSI (s) (0C:64) [16:25:49:261]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\koenigd\PrintHood
MSI (s) (0C:64) [16:25:49:261]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\koenigd\Recent
MSI (s) (0C:64) [16:25:49:261]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\koenigd\SendTo
MSI (s) (0C:64) [16:25:49:261]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\koenigd\Templates
MSI (s) (0C:64) [16:25:49:276]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Application Data
MSI (s) (0C:64) [16:25:49:276]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\koenigd\Local Settings\Application Data
MSI (s) (0C:64) [16:25:49:276]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\koenigd\My Documents\My Pictures
MSI (s) (0C:64) [16:25:49:276]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Start Menu\Programs\Administrative Tools
MSI (s) (0C:64) [16:25:49:276]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Start Menu\Programs\Startup
MSI (s) (0C:64) [16:25:49:276]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Start Menu\Programs
MSI (s) (0C:64) [16:25:49:276]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Start Menu
MSI (s) (0C:64) [16:25:49:276]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Desktop
MSI (s) (0C:64) [16:25:49:276]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\koenigd\Start Menu\Programs\Administrative Tools
MSI (s) (0C:64) [16:25:49:276]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\koenigd\Start Menu\Programs\Startup
MSI (s) (0C:64) [16:25:49:292]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\koenigd\Start Menu\Programs
MSI (s) (0C:64) [16:25:49:292]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\koenigd\Start Menu
MSI (s) (0C:64) [16:25:49:292]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\koenigd\Desktop
MSI (s) (0C:64) [16:25:49:292]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Templates
MSI (s) (0C:64) [16:25:49:292]: SHELL32::SHGetFolderPath returned: C:\WINDOWS\Fonts
MSI (s) (0C:64) [16:25:49:292]: Note: 1: 2898 2: MS Sans Serif 3: MS Sans Serif 4: 0 5: 16
MSI (s) (0C:64) [16:25:49:292]: PROPERTY CHANGE: Adding Privileged property. Its value is '1'.
MSI (s) (0C:64) [16:25:49:292]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
MSI (s) (0C:64) [16:25:49:292]: PROPERTY CHANGE: Adding USERNAME property. Its value is 'Help'.
MSI (s) (0C:64) [16:25:49:292]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
MSI (s) (0C:64) [16:25:49:292]: PROPERTY CHANGE: Adding COMPANYNAME property. Its value is 'Help'.
MSI (s) (0C:64) [16:25:49:292]: PROPERTY CHANGE: Adding DATABASE property. Its value is 'C:\WINDOWS\Installer\3a673b.msi'.
MSI (s) (0C:64) [16:25:49:292]: PROPERTY CHANGE: Adding OriginalDatabase property. Its value is 'W:\ESET2FF\Forefront\CLIENT\mp_ambits.msi'.
MSI (s) (0C:64) [16:25:49:292]: Note: 1: 2205 2: 3: PatchPackage
MSI (s) (0C:64) [16:25:49:292]: Machine policy value 'DisableRollback' is 0
MSI (s) (0C:64) [16:25:49:292]: User policy value 'DisableRollback' is 0
MSI (s) (0C:64) [16:25:49:292]: PROPERTY CHANGE: Adding UILevel property. Its value is '2'.
=== Logging started: 7/22/2010 16:25:49 ===
MSI (s) (0C:64) [16:25:49:292]: PROPERTY CHANGE: Adding ACTION property. Its value is 'INSTALL'.
MSI (s) (0C:64) [16:25:49:292]: Doing action: INSTALL
MSI (s) (0C:64) [16:25:49:292]: Running ExecuteSequence
MSI (s) (0C:64) [16:25:49:292]: Doing action: AppSearch
Action start 16:25:49: INSTALL.
Action start 16:25:49: AppSearch.
MSI (s) (0C:64) [16:25:49:292]: PROPERTY CHANGE: Adding MSI_INSTALLED property. Its value is 'C:\WINDOWS\system32\msi.dll'.
MSI (s) (0C:64) [16:25:49:308]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\HotFix\KB914811 3: 2
MSI (s) (0C:64) [16:25:49:308]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\HotFix\KB914882 3: 2
MSI (s) (0C:64) [16:25:49:308]: PROPERTY CHANGE: Adding DRWATSON20PATH property. Its value is '**********'.
MSI (s) (0C:64) [16:25:49:308]: Doing action: FindRelatedProducts
Action ended 16:25:49: AppSearch. Return value 1.
Action start 16:25:49: FindRelatedProducts.
MSI (s) (0C:64) [16:25:49:308]: PROPERTY CHANGE: Adding NEWERFOUND property. Its value is '{E590FD1C-E8C6-4D2E-8CA9-77B403F7EE01}'.
MSI (s) (0C:64) [16:25:49:308]: Doing action: LaunchConditions
Action ended 16:25:49: FindRelatedProducts. Return value 1.
Action start 16:25:49: LaunchConditions.
MSI (s) (0C:64) [16:25:49:308]: Product: Microsoft Forefront Client Security Antimalware Service -- A newer version of the product is already installed on this system.Action ended 16:25:49: LaunchConditions. Return value 3.
Action ended 16:25:49: INSTALL. Return value 3.
MSI (s) (0C:64) [16:25:49:308]: Note: 1: 1708
MSI (s) (0C:64) [16:25:49:308]: Product: Microsoft Forefront Client Security Antimalware Service -- Installation failed.MSI (s) (0C:64) [16:25:49:308]: Cleaning up uninstalled install packages, if any exist
MSI (s) (0C:64) [16:25:49:308]: MainEngineThread is returning 1603
=== Logging stopped: 7/22/2010 16:25:49 ===
MSI (c) (A8:7C) [16:25:49:417]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (A8:7C) [16:25:49:417]: MainEngineThread is returning 1603
=== Verbose logging stopped: 7/22/2010 16:25:49 ===I have uninstalled Microsoft Essentials, but this did not help. I have search the registry for Forefront and Essentils and found nothing. The bolded line above indicates I have a newer version, but I do not. The version I'm trying to install is Version 1.5.1973.0.
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2 august 2010 09:30
Hi!
Have you tried to search the registry for {E590FD1C-E8C6-4D2E-8CA9-77B403F7EE01} ?
See what shows up.
/Johan
MCSE, forefront spec | www.msforefront.com -
2 august 2010 11:40
Yes, I have tried to search the registry for this entry and several others but nothing. To me this is very strange. I have rebooted this computer and nothing. My thought now is to look through the registry under the installed programs section and see what I find.
Thoughts are welcome! :)
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2 august 2010 14:20
Just a thought from what I have experianced. It won't intstal because you are at a later patch level already (at least that is what I have experianced in the past). Do this:
1. Download the latest patch for the client.
2. Take the patch and extract the contents of the patch (You will have to find the correct switch) to a directory.
3. Copy the extracted files to your client install folder while matching the files names (substituting the older files with the newer ones). If I remember correctly it is only a couple files.
4. Try the install again.
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2 august 2010 14:22Resolution: I deleted "every entry" (about 27 or more....I think I lost track) within the windows registry related to "Microsoft AntiMalware" and this fixed it. Meaning, I was able to install Microsoft Forefront.
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2 august 2010 21:24
Good stuff.
Thanks for the update!
/Johan
MCSE, forefront spec | www.msforefront.com