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Simple Question: When does Exchange/Outlook recognize changes of the mailbox size (-> quotas) ?

Answered Simple Question: When does Exchange/Outlook recognize changes of the mailbox size (-> quotas) ?

  • 20 aprilie 2012 14:25
     
     
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    Hi there,

    I cannot figure out how Exchange will work with quotas. If a user deletes lot of stuff I see the changes in the EMC only after two weeks (per default) cos Exchange is keeping it in the trash bin for Outlook ("Deleted Item Recovery") right?

    I tried to delete some stuff in my mailbox in online mode and after that I checked the Mailboxsize. I had the same size as before. Imagine a user with a quota to prohibit sending at 1,5 GB. If he/she needs sending an email and deleted some stuff to do so, but Outlook/EMC still shows more than 1,5GB, how does this work? She has to send the email NOW and not in two weeks, when the old stuff is REALLY deleted.

    I don't see how this would be practial for the user...

    mav2k

     

Toate mesajele

  • 20 aprilie 2012 15:37
     
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    The Outlook "deleted items" folder, is part of the user's quota.  When they empty this, THEN it goes into the "recoverable items" folder / deleted item recovery.  This default 14-day window is not part of the user's quota, though it actually does have a quota of 50GB? (can't remember) I believe to protect the system.


    Mike Crowley | MVP
    My Blog -- Planet Technologies

     
  • 2 mai 2012 07:52
     
     
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    Hm ok. In this case it's strange because when some colleague deletes a lot of mails I could see the change via EMC. I also tried to delete some stuff in my Mailbox but the "folder size" button in online mode did not show a change in the size of the mailbox...
     
  • 2 mai 2012 21:54
     
     
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    On Wed, 2 May 2012 07:52:09 +0000, mav2000ger wrote:
     
    >Hm ok. In this case it's strange because when some colleague deletes a lot of mails I could see the change via EMC. I also tried to delete some stuff in my Mailbox but the "folder size" button in online mode did not show a change in the size of the mailbox...
     
    If you're not working in cached-mode the change should be seen almost
    immediately. If you're working in cached-mode and the size of the
    mailbox doesn't change after you delete messages then the
    synchronization isn't working. To fix that you probably just have to
    stop Outlook, delete the OST file, and start Outlook again.
     
    ---
    Rich Matheisen
    MCSE+I, Exchange MVP
     
    --- Rich Matheisen MCSE+I, Exchange MVP