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SCCM Components High Availability..Design Question

Answered SCCM Components High Availability..Design Question

  • 3 апреля 2008 г. 22:11
     
     
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    All,

     

    First of all I would like to thank you all for helping us thru this forum. This forum is very helpful and informative.

     

    I have a High availability design question for my project here..

     

    Organizational Data:

    We have a single site and supporting 6000 clients running on Windows XPe and XP OS.

    We have Corporate HQ in HQL, Datacenter in ADC and multiple brach offices in 500 locations. Helpdek team located in HQL will use remote control to connect to clients in brach offices for troubleshooting purpose.

     

    Servers and Locatons:

    1. Primary site server ( + SMS Provider) - in ADC ( 1 Number)

    2. SQL Database - in ADC ( Clusterred Instance)

    3. Management points  - in ADC ( 2 Number with NLB)

    4. Distribution Points - 1 in ADC and 1 in HQL

    5. Brach Distribution Points - 1 each in each brach office.

    6. Admin console - 1 number Published on Windws 2003 Terminal Server

     

    Requirement:

    Helpdesk team located in HQL should be able to use remote tools all the time to connect to branch locations and the activity should be recorded for auditing.

     

    Question:

    Helpdesk can able to launch remote tools in case of 3, 4, 5 down  - Entry is recorded for Auditing. How can we make sure Helpdesk can able to launch remote toos if the site server and/or database is down???

     

    if  I launch rc.exe from any system where admin console installed while SCCM Site server is down, I can still able to launch remote tools (I should know IP address or host name) but this event not recorded anywhere..

     

    How can I ensure every remote tools activity is recorded even when launched from local system.

     

    Is there any other ways to accomplish high availability of SCCM Site server and Provider components??

     

    Appreciate any ideas or suggestions.

     

    Regards,

    Venkat

     

    Side Note: Some of my team members came to know about multiple site servers in single site. I am sure we dont hav any option to have more than one site server. Am I missing anything here???

     

Все ответы

  • 4 апреля 2008 г. 3:18
    Владелец
     
     
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    No, you cannot have multiple site servers in a single site. You can have multiple site *systems*, but not site *servers*. You can have multiple:

     

    * DPs

    * SLPs

    * MPs (in an NLB cluster)

    * WUPs (in an NLB cluster)

    * SQL can be clustered

     

    If teh MP or DP is down, remote control still works. If the site database is down, then that can be an issue, as remote control checks with the database for permissions and client data.

     

    You need a good backup and recovery strategy, which Configuration Manager does provide tools for both.

     

     
  • 4 апреля 2008 г. 14:34
     
     
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    Hi Wally,

     

    Thank you for the confirmation on Site servers.

     

    With the current configuration, I can not meet the requirements for remote tolls activitiy auditing. I can still able to lauch remote tools and connect to branch location PCs when site server + Provider is down.

     

    Is there any way to log these activities when site server is down??


    Appreciate your suggestions.

     

    Regards,

    Venkat

     
  • 5 апреля 2008 г. 0:13
    Владелец
     
     
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    I assume the admin console will still create audit messages, and will send them to the site server when it comes back on line.

     

     
  • 20 мая 2008 г. 16:38
     
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    We modified the site design to two-tier.. One Central site and one Child primary site..

     

    We can able to launch remote sessions from either of the servers while the othe is down,.

     

    Thank you all for your replies.

     

    Regards,venkat