problem in the sign in page to hotmail

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• 13 июня 2012 г. 15:02

   

   
  

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  hotmail account issues should be asked on a forum with the ability to access your account,

  http://answers.microsoft.com/en-us/windowslive/forum/livemail-email

  http://answers.microsoft.com/en-us/windowslive/forum/hotmail-signin

  
  

  • Изменено dissed 13 июня 2012 г. 15:03
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• 14 июня 2012 г. 2:05

   

   
  

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  Hi,

  Please doulbe check if the website is correct.  Have a test with no add-ons mode.

  Troubleshooting and Internet Explorer’s (No Add-ons) Mode

  http://blogs.msdn.com/b/ie/archive/2006/07/25/678113.aspx

  Have you reset the Internet Explorer? I suggest you reset it and check it again.

  How to reset Internet Explorer settings

  http://support.microsoft.com/kb/923737

  If the issue persists, you could restore the Internet Explorer by turn off and turn on the IE feature in the control panel ->Programs and Features.

  Note: Before you restore Internet Explorer, please perform a system backup first and backup your favorites.

  ---

  Ivan-Liu

  TechNet Community Support

  

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• 14 июня 2012 г. 3:33

   

   
  

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  Thanks for the answers but like said this has been going on for a while, I have tried every thing I have even contacted Microsoft Support and they did a couple of things and it worked once or twice and went right back to doing what ever it's doing. I guess I need to contact them again so they can connect to my pc and see what it is actualy doing, I have never seen anything like this before. I'm not a computer wiz but I do know alittle.

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  John Banias

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• 14 июня 2012 г. 7:01

   

   
  

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  Do you mean that the issue occurs again when you have reinstalled the Internet Explorer?

  

  To press the button when you are replying, then you may post your screenshot.

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  Ivan-Liu

  TechNet Community Support

  

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• 14 июня 2012 г. 7:33

   

   
  

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  Yes Sir

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  John Banias

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• 14 июня 2012 г. 8:30

   

   
  

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  Hi,

  Please check the Credential Manager(Control Panel->User Accounts->Manage your Credentials), to reedit or remove the live account.

  To add the site into trusted websites and check it agian.

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  Ivan-Liu

  TechNet Community Support

  

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• 14 июня 2012 г. 16:28

   

   
  

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  What security suite do you have installed,

  Trusted sites is a very unpredictable/ flawed feature you should not have to use the feature to access a email account, adding a site and then having to remove the sites is a clear sign.

  With malware and viruses being sent through emails dropping any security would not be a wise thing to do.

  There is a third party some where effecting the emails login/ cookies need to be installed,

  I'd look for a Cookies management feature in what ever security suite you have installed.

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• 14 июня 2012 г. 22:10

   

   
  

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  I have Microsoft Security Essentials

  ---

  John Banias

  I just noticed I open IE MSN is home page tried signing in and the page refreshed as like it was signing in but it will not sign in.
  
  Sorry should have entered this info in the begaining.

  OS Name Microsoft Windows 7 Ultimate
  Version 6.1.7601 Service Pack 1 Build 7601
  Other OS Description  Not Available ( This other is Windows 8 64 Bit )
  OS Manufacturer Microsoft Corporation
  System Name JOHN-PC
  System Manufacturer Dell Inc.
  System Model Precision WorkStation 670
  System Type X86-based PC
  Processor Intel(R) Xeon(TM) CPU 3.00GHz, 2992 Mhz, 1 Core(s), 2 Logical Processor(s)
  Processor Intel(R) Xeon(TM) CPU 3.00GHz, 2992 Mhz, 1 Core(s), 2 Logical Processor(s)
  BIOS Version/Date Dell Inc. A07, 3/15/2006
  SMBIOS Version 2.3
  Windows Directory C:\Windows
  System Directory C:\Windows\system32
  Boot Device \Device\HarddiskVolume2
  Locale United States
  Hardware Abstraction Layer Version = "6.1.7601.17514"
  User Name JOHN-PC\Tam4ever
  Time Zone Pacific Daylight Time
  Installed Physical Memory (RAM) 4.00 GB
  Total Physical Memory 3.00 GB
  Available Physical Memory 1.61 GB
  Total Virtual Memory 15.7 GB
  Available Virtual Memory 14.0 GB
  Page File Space 12.7 GB
  Page File C:\pagefile.sys

  I also tried signing into my live.com and had the same results

  Just found this when signing in to hotmail throgh Firefox

  

  
  
  
  

  • Изменено Johnnypisoff 16 июня 2012 г. 8:04
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• 18 июня 2012 г. 3:23

   

   
  

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  To type the http://www.hotmail.com and go to it directly, please sign out your current account and then sign in.

  May I know that is there some network security settings?  Do you have a test with another computer on the same network?

  I suggest you temporarily disable the firewall and antivirus and check it again. Does the issue only occur when signing in to hotmail through Firefox?

  Here are two discussions can be referred to.

  We can't show you that page (Skydrive)

  http://answers.microsoft.com/en-us/office/forum/webapps-word/we-cant-show-you-that-page-skydrive/2835329a-b8b5-4e9f-b0f8-215bacb568e0

  "We can't show you that page" in manage.dev.live.com

  http://social.msdn.microsoft.com/Forums/en-US/messengerconnect/thread/4df0eabc-afc3-4355-98ee-8e5e14d7785f

  ---

  Ivan-Liu

  TechNet Community Support

  

  • Помечено в качестве ответа Leo HuangMicrosoft Contingent Staff, Moderator 25 июня 2012 г. 9:03
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