HP Photosmart Premier and Windows 7

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• 11 июня 2012 г. 3:43

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  Hi,

  I suggest you try installing this program in compatibility mode to see if it can work.

  Meanwhile, this is a third-party software, we need ensure it is compatible with Windows 7, given this point, it is recommended to contact HP support.

  Meanwhile, I find a reference for you:

  HP Photosmart Premier

  http://h30434.www3.hp.com/t5/Printer-All-in-One-Software/HP-Photosmart-Premier/td-p/1109713

  Hope it helps.

  Alex Zhao

  TechNet Subscriber Support

  If you are TechNet Subscription user and have any feedback on our support quality, please send your feedback here.

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  Alex Zhao

  TechNet Community Support

  

  • Помечено в качестве ответа Alex ZhaozxMicrosoft Contingent Staff, Moderator 18 июня 2012 г. 2:18
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• 14 июня 2012 г. 2:46

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  Hi,

  I am just writing to check the status of this thread. Was the information provided in previous reply helpful to you? Do you have any further questions or concerns? Please feel free to let us know.

  Regards,

  Alex Zhao

  TechNet Subscriber Support

  If you are TechNet Subscription user and have any feedback on our support quality, please send your feedback here.

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  Alex Zhao

  TechNet Community Support

  

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• 18 июня 2012 г. 2:18

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  Hi,

  As this thread has been quiet for a while, we assume that the issue has been resolved. At this time, we will mark it as ‘Answered’ as the previous steps should be helpful for many similar scenarios. If the issue still persists, please feel free to reply this post directly so we will be notified to follow it up. You can also choose to unmark the answer as you wish.

  BTW, we’d love to hear your feedback about the solution. By sharing your experience you can help other community members facing similar problems. Thanks for your understanding and efforts.

  Regards,

  Alex Zhao

  TechNet Subscriber Support

  If you are TechNet Subscription user and have any feedback on our support quality, please send your feedback here.

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  Alex Zhao

  TechNet Community Support

  

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• 8 июля 2012 г. 3:20

   

   
  

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  No, this has not been resolved.  I have tried compatibility mode, but still same issues.
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• 11 июля 2012 г. 16:40

   

   
  

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   Ditto . . . No, this has not been resolved.  I have tried compatibility mode, but still same issues.
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