31 мая 2012 г. 15:29
I've just recently built a computer, with a newer Intell H77 motherboard and the ivy bridge 3770S Intel processor. I'm getting inconsistent blue screens. I think it may have something to do with my video card not being supported or somthing similar, but I need some help with the mini-dump files. Can anyone here help me/point me to where I can have the mini-dumps analyzed?
31 мая 2012 г. 18:01
Run Windows Memory Diagnostic to verify you don't have faulty Ram. If that checks out, see if there are chipset driver updates for your motherboard.
- Помечено в качестве ответа Nicholas LiMicrosoft Contingent Staff, Moderator 7 июня 2012 г. 8:13
31 мая 2012 г. 18:26
Please post a copy of your dumpfile as a shared file to your Sky Drive with a link here.
The dumpfile will be created at c:\windows\minidump. You may need to change your settings in Windows to be able to see the file. To show hidden files type Folder Options in the search box above the Start button and select View, Advanced Settings and verify that the box before "Show hidden files and folders" is checked and "Hide protected operating system files" is unchecked. You may need to scroll down to see the second item. You should also make certain that the box before "Hide extensions for known file types" is not checked.
What is your computer make and model and model? If not a branded computer what is your motherboard make and model?
Type System information in the Search Box above the start Button and press the ENTER key. What is your BIOS version and date?
Hope this helps, Gerry
- Помечено в качестве ответа Nicholas LiMicrosoft Contingent Staff, Moderator 7 июня 2012 г. 8:14