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Sharepoint and Mac

    Pertanyaan

  •  

    Hi,

     

    I have a scenario with one of my clients that is trying to access a Sharepoint site from a browser within a Mac client.  I believe he is using FireFox to try and access the site.  I have 2 questions.  First, does Microsoft officially support a Mac client trying to access a Sharepoint site, can I get technical support for this if I needed to?

     

    Second, my client is receiving an error of "Access denied" when attempting to login to the Sharepoint site, but when using a PC he is able to do this without a problem.  Is this a cookie issue potentially or some other type of settings issue?

     

    Thanks,

     

    Roy

    07 Nopember 2007 18:24

Jawaban

  • Regarding URLS, I have seen that Mac's cannot handle a web app Host Header like http://sitename.  Mac's need a FQDN like http://sitename.domain.com.

    I have similar case, I just add domain suffix in network configuration,
    e.g.
    http://intranet and http://intranet.domain.com

    just add domain suffix domain.com in network configuration and you are done.

    Also as I sad after installing Safari 4 on Mac OS (leopard) all problems are gone, Safari 4 connect and works perfect with WSS

    p.s.
    its little different wane you use Safari on Mac and Safari on Windows, for example Safari 4 on Mac supports full Exchange 2010 Outlook Live experience and Safari 4 on Windows doesn’t.


    Arman Obosyan, http://postmaster.ge http://www.maximumexchange.ru
    • Disarankan sebagai Jawaban oleh joit.de 07 Juli 2010 9:59
    • Ditandai sebagai Jawaban oleh Mike Walsh FIN 07 Juli 2010 10:19
    14 Mei 2009 17:08

Semua Balasan

  • The first thing we need to know is whether these are WSS 2.0 or WSS 3.0 sites (or the roughly equivalent SPS 2003 and MOSS 2007 - roughly equivalent as far as browser access goes).

     

    Microsoft support both these from non-IE browsers but with a lower level of support than for IE 5.x and upwards.

     

    There are Microsoft papers describing the different levels of support that maybe a Microsoft person answering this thread later could supply.

     

    The basic principle is that support from non-IE browsers is much better for the v3 SharePoint products than for the v2 products. Drop-downs work for instance to a certain extent in connection with a v3 site.

     

    As for Mac / Firefox.

     

    I use Firefox on an XPPro (for both v2 and v3 sites) as my main browser at work. I also need to run two copies of IE (6) for two different v2 sites in order for instance to be able to edit items by using a dropdown - in Firefox I would need to have a special view with an edit button. Firefox is rarely left for the v3 site however.

     

    In my free time I mostly use Safari on a MacBook. I have the above mentioned views set-up so I can edit even v2 items but otherwise I rarely have things for which I need to start up my Vista machine. Mostly that is started if I am using colours / bold etc. for multi-line edit boxes where in Safari I'd need to write HTML code.

     

    Typically also Admins will have times when they need a copy of IE and a PC.

     

    ------------------------

     

    Your second question is a completely different one Smile

     

    It might well have something to do with him entering the wrong name/password isn't he even getting a far as the name/password box ?

     

    I'd suspect the browser settings rather than cookies....

     

    Mike Walsh

     

     

    08 Nopember 2007 11:17
  • Mike,

     

    Apologize, you are absolutely correct, I should have provided the platform.  Its WSS 3.0 on a Windows 2003 box.  The Mac is a Mac Leopard.

     

    Thanks for all the information, appreciate it, you have definitely verified some concerns of mine, and have given me a better direction.

     

    Are they any Microsoft individuals monitoring this thread that could point me to the papers documenting the support level for non-IE browsers on a Mac platform (or any platform, i.e. Linux) accessing a Sharepoint site?  Or is it possible to tell me whether Microsoft does officially support the scenario I have described?

     

    Thanks to all,

     

    Roy

     

    08 Nopember 2007 21:22
  • Having the same problem in Safari, Firefox, Opera, and Camino.  Just upgraded to Leopard and poof! no Sharepoint access.  This is a MAJOR problem, given that I work in a mostly PC environment, but need to access the customer's Sharepoint site frequently.  I cannot find any other mention on the internet, either here, or in Apple's support forum.

    But I think this is a Leopard/Sharepoint issue.
    14 Nopember 2007 2:57
  • I haven't upgraded to Leopard yet so I haven't a workaround for this.

    In fact, thanks for the warning -I'll hold back on that upgrade. I too need my SharePoint access - in fact it's most of what I do on the Mac ...

    (Regretfully, I don't have access to a second Mac where I could have a look and see if I could find a Leopard solution.)

    Mike Walsh
    14 Nopember 2007 6:35
  • Wow, not much about Mac's on the forum.  I have just checked with Safari 3.0.4 and was not able to get to my SharePoint Site.  I'm challenged for my credentials but never get passed it. 

     

    If someone has Safari running, can you tell me which version actuall works?

     

    Thanks,

     

    -B

    12 Desember 2007 23:52
  • If you are on a Mac, you can use Safari version 2, not version 1 (10.3.x) or version 3 (10.4.11+)

    Internet Exploder in OS X barely works. Be prepared for loooooong delays. So far we can't get Sharepoint to work on a Mac with anything else tested.

    Does Microsoft have an official list of supported browsers? I thought the whole point of web publishing was to make it accessable to more people, not less.

    jay
    18 Desember 2007 14:29
  • Yes this is true that you are fine in Panther (10.3) we can get into our site fine.  However, there is, to my knowledge no way for a mac user to check out and edit office files without fully downloading to their computer and opening seperatly then reuploading by hand.  Today I was looking into Office 2008 on OSX but no luck. 

     

    We will probably just have to start using a parallels setup and use IE for everything.  Not ideal but looks like the only way. 

    11 Februari 2008 4:14
  • Sharepoint provides down-level support for Safari and Firefox on the Apple platform.  HTML renders fine, but any of the features that are implemented using ActiveX are not supported (online presence, multiple file upload with progress indicators, a few other features).  None of the browsers on that platform support all of the authenication methods implemented as part of IIS and Sharepoint.  Therefore, a Sharepoint Administrator must configure the site itself to allow basic or digest authentication (which is less secure).  Some browsers support NTLM for basic file access, but they still don't play well with Sharepoint AFAIK. 

    04 Maret 2008 22:14
  • Hi there

    Did you have any luck finding a solution to accessing MOSS with Safari 3.0.4 on Vista? I installed safari last night to test out some development work and keep getting prompted to login, even though in the background it says I’m logged in as the user but can’t access anything?? strange????

     

    I have tried changing the IIS web security to include basic auth with no luck?

    Any ideas anyone?

     

    Kind Regards

    Riccardo

     

     

    06 Maret 2008 9:40
  • I've heard clients report issues with MOSS when using Safari on Windows in general (is it still Beta?) and when using Safari with Leopard.  However, I have a Mac running 10.4 and Safari works just fine with it.  Go figure.

     

    John

    SharePoint911: SharePoint Consulting

    http://www.sharepointblogs.com/rossonmoss

    06 Maret 2008 12:55
  • My users on Macs are not able to edit files without downloading to local storage, edit, reupload. 

     

    So what I am in the process of doing is getting each mac user up on VMware with XP and then Office on XP on the mac and that should fix the problem.

     

    But saffari users can view and make new tasks and events but main problem is files.

    06 Maret 2008 16:27
  • Could you also load up Parallels Desktop for Mac and OfficeXP to make this work? 

    I have not been able to get Safari to pass on the authentication credentials to MOSS sites but Firefox works fine. 


    10 April 2008 15:15
  • yea Parallels and VMware fusion are one in the same

    10 April 2008 16:06
  • Have you tried using Forms Based Authentication or FBA instead of NTLM? This might have a better shot at working instead of NTLM.
    02 Mei 2008 23:47
  • Hello

    Has anyone had any sucess accessing files crawled on a shared drive on a Mac Server. It does crawl the content, but it is not accessible. Since mac drives use afp:// or smb://. Does anyone know of a solution?

    Thanks

    05 Mei 2008 15:35
  • LaLoV's post is really a separate question, but I've been able to address a similar problem by changing the XSLT used in the search results web part. You can "reformat" the URL for each result to change the prefix from afp:// or smb:// (and any other part of the URL) to whatever will be accessible by the end user. This is presuming that this content is accessible to the end user with something that could be typed into the browser bar. If the end user can't get at the content from their PC + browser without SharePoint, then SharePoint indexing external file shares won't help you.



    05 Mei 2008 16:30
  • Can you expand on this? I am not able to click the file://servername results from a Mac compatible browser.

    I would like to change it to whatever would work from Safari so the end users can access the share form the browser

     

     

     

    21 Juli 2008 16:34
  •  

    Mush

    I have not solved this issue yet. The other guy suggests modifying the XSLT on that particular search, but i have not tried that yet. If i do find a solution i will post it.

    21 Juli 2008 20:59
  • thanks

     

    I have been told that there is a browser based solution for this.

    Its simply settings on Firefox and this has nothing to do with Sharepoint.

     

    about::config in the address bar brings up the settings

    21 Juli 2008 22:59
  • Hello,
     
    Has anyone found a correct solution for allowing MAC's to access SharePoint sites?  I'm currently setup using NTLM authentication.  I have a couple hundred PC users on my sites just fine - but a handful of MAC users are ... upset ... that they can't get to any of my reports.  I'm not familiar enough with FBA to try that route.  Any help / links / etc would be greatly appreciated.

    Thanks,
    John
    06 Oktober 2008 17:43
  • Hello folks,

    Today I encountered the same problem, cannot login to SharePoint (WSS3.0) from Mac OS (Leopard 10.5), using Safari 3 and other supported browsers,
    NTLV, Basic, Digest,… With no extra words,
    on server side was permitted only Integrated Windows Authentication,
    Asking SharePoint admin is to complicated and not real…

    And I decided to...
    Install latest Beta version of Safari 4, and all works perfect!

    Anyone who have problem with logon prompt to SharePoint I recommend installing latest Safari 4 Beta, in my case its resolves problem.

    Safari 4 Beta for Mac
    http://www.apple.com/safari/download/



    Arman Obosyan.


    Arman Obosyan, http://postmaster.ge http://www.maximumexchange.ru
    07 Mei 2009 14:25
  • We run WSS 3.0 SP2 and MOSS2007 SP2 and have discovered that Macintosh computer's generally have a difficult time dealing with Active Directory and Windows Authentication.  And since Mac's do not run ACTIVE X controls, as noted in other posts, many of the basic Sharepoint functions are not available on a Mac.  Since Safari has been the main browser for the Mac, many have associated these problems with the browser instead of the underlying OS.  Safari on Windows Vista Business with SP1 works fine for me as the Sharepoint Admin.  Maybe it's a bit slow, but I haven't noticed a loss in functionality.  However, I still prefer to use IE7.

    We have a few Mac users that encountered this same issue.  Some of the problems have been alleviated by switching to Firefox, but core functionality in dealing with documents and rich-text content still remains a problem.  Regarding URLS, I have seen that Mac's cannot handle a web app Host Header like http://sitename.  Mac's need a FQDN like http://sitename.domain.com.  For our Mac users that are assigned as site collection administrators, we've opted for the VMWARE/Vista/Office2007 route to handle the procedures that need to be performed.

    In general, though, Mac's don't like to function nicely in a Windows environment.  I know both Apple and Microsoft are working to bridge this gap, but issues still exist that make troubleshooting Sharepoint problems on a Mac very difficult.

    Regarding the "access denied" error, I've notice that a Mac user would need to use "domain\username" when logging in on a Windows machine, but can simply use "username" when logging in on a Mac machine.  But this configuration is largely due to the security configurations on the Macintosh systems.  I don't administer this type of security, so I can only speak generally about that.  You can check the security settings of the browser in question to see if there is any way to associate login information with a website, much like User Accounts on Vista.

    Other than that, until Mac's support ACTIVE X, we might be a ways away from a fully compatible Mac Browser.  My two cents...
    13 Mei 2009 21:58
  • Regarding URLS, I have seen that Mac's cannot handle a web app Host Header like http://sitename.  Mac's need a FQDN like http://sitename.domain.com.

    I have similar case, I just add domain suffix in network configuration,
    e.g.
    http://intranet and http://intranet.domain.com

    just add domain suffix domain.com in network configuration and you are done.

    Also as I sad after installing Safari 4 on Mac OS (leopard) all problems are gone, Safari 4 connect and works perfect with WSS

    p.s.
    its little different wane you use Safari on Mac and Safari on Windows, for example Safari 4 on Mac supports full Exchange 2010 Outlook Live experience and Safari 4 on Windows doesn’t.


    Arman Obosyan, http://postmaster.ge http://www.maximumexchange.ru
    • Disarankan sebagai Jawaban oleh joit.de 07 Juli 2010 9:59
    • Ditandai sebagai Jawaban oleh Mike Walsh FIN 07 Juli 2010 10:19
    14 Mei 2009 17:08
  • I Have this problem this days. Really I didn`t know all versions of safare and firefox on any PC and on Windows XP or any OS from Microsoft sharepoint server 2007 working well and good without any problem. else on MAC any OS X from didn`t work and make many problem. To solve this problems what I can do?
    It is very important to get a answer to this problem.

    SharePoint Server 2007 is a V.Good problem.

    If anyone have answer on my question, contact me direct.

    Gado
    29 September 2009 20:18
  • A question for Mike Walsh (or anyone else with an answer)......hopefully you've upgraded to Leopard on your Mac......

    I'm having a problem uploading Excel files to a SharePoint site.  I'm a SharePoint user, not a developer or administrator.

    I’m using an Intel-based MacBook Pro (MC026LL/A) with Leopard OS X 10.5.8 and Safari 4.0.3 to access a SharePoint site.  All I know about the site config is its version: 12.0.0.6421.

    I can log in and download files to my desktop with no problem.  I’m currently working with Excel files using Office-Mac 2004.  But when I try to upload an Excel file (1.2MB) after I have downloaded and modified it, Safari grinds and grinds for over an hour and never uploads it and never gives any error message……..like dropping the file into a black hole.  The upload URL is over 2.5 FEET long on the screen and has 457 characters in it (compliments of Word statistics counting).

     

    On the other hand, Safari uploads smaller and simpler Excel files (56KB) to the SharePoint site with no problem.  This URL is only 1.5 FEET long and contains only 224 characters.

     

    I bought VMWare Fusion and Windows XP to emulate Windows on the Mac for problems like this but haven’t installed them yet.  Safari is so close to working on the SharePoint site that I hate to go to Windows if there is some way to get Safari to upload the larger Excel files.

    Is the problem the 457 character upload URL?  Or do you think there is something else going on?

    What do you think?  Let me know if you need more info.  And thanks for any help or suggestions you might have.

    Rocky

    13 Oktober 2009 0:59
  • Regarding URLS, I have seen that Mac's cannot handle a web app Host Header like http://sitename .  Mac's need a FQDN like http://sitename.domain.com .

    I have similar case, I just add domain suffix in network configuration,
    e.g.
    http://intranet and http://intranet.domain.com

    just add domain suffix domain.com in network configuration and you are done.

    Can someone please tell me how this can be done?

    Or is there a simpler solution meanwhile?

    Thanks!

    07 Juli 2010 10:00
  • Finally managed to get it done easily:

    just use the ip adress of the server instead of the name of the server and it works!

     

    oh -  and use firefox on the mac instead of safari!

     

    08 Juli 2010 9:08
  • Help!  It sounds like you have this figured out.  I am new to sharepoint.  I use a new MacBook Pro with OS 10.6.4 and Firefox.  I tried just typing the server IP into the url but that didn't get me anywhere.  What exactly did you type into the url bar to get to SharePoint??  Can SharePoint work on a Mac at all or do you need to install Parallels and Microsoft Office first??  Any help you can give me would be heaven; the tech people in this school district where I just landed hate me because I am a mac user and I am low on their priority list.

     

    Thanks!

    19 September 2010 15:41
  • Hi Arman,

    in my case, i am using latest safari browser V 5.~. But still i am facing login prompt issue. could you pleae help me out in solving this issue. This happens on both windows and MAC machines. my site is sharepoint 2010 webapplication with kerberos authentication

    when it happend on firefox, i went to settings of firefox and added the site under trusted sites and that solved issue for firefox.

    your help is highly appreciated.

    thank you beforehand


    Thanks & Regards Raj

    11 September 2012 4:56
  • you may want to edit the host file on a mac client - I found an easy article that describes how to do this:

    Editing the hosts file in Mac OS X – Leopard, is easy.

    1 – Open the Terminal.app
    Either by start typing Terminal on the Spotlight, or by going into Applications -> Utilities -> Terminal.
    2 – Open the hosts file
    Open the hosts by typing on the Terminal that you have just opened:
    $ sudo nano /private/etc/hosts
    Type your user password when prompted.
    3 – Edit the hosts file
    # symbol is used to comment but you can copy the syntax and remove the # for yours to work
    Step 4 – Save the hosts file
    When done editing the hosts file, press control-o to save the file.
    Press enter on the filename prompt, and control-x to exit the editor.
    Step 5 – Flush the DNS cache
    On Leopard you can issue a simple Terminal command to flush the DNS cache, and have your host file changes to take immediate effect:
    $ dscacheutil -flushcache
    You can now test your new mapping on the browser!

    28 Agustus 2013 0:18