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Outlook 2013 - "Sensitivity: Male" on all email printouts after deploying KB2817503 to correct the folder pane issue

    Question

  • Has anyone seen this before? "Male" is not even a Sensitivity level... 

    Sensitivity: Male


    Update:

    • Removed KB2817503 (hotfix for the folder pane issue)
    • Removed the original problematic patch KB2817630
    • "Sensitivity: Male" is not longer shown on Outlook 2013 printouts

    Uninstall script scheduled for this evening

    msiexec.exe /package {90150000-0011-0000-0000-0000000FF1CE} /uninstall {2ABA130F-9401-41E8-A21B-5C9A67654F0B} /qn
    msiexec.exe /package {90150000-0011-0000-0000-0000000FF1CE} /uninstall {17009B22-2584-4E30-8A0D-EEA9D387EDCF} /qn /norestart


    • Edited by TSGzz Thursday, September 12, 2013 11:28 PM
    Thursday, September 12, 2013 6:09 PM

Answers

  • Has anyone seen this before? "Male" is not even a Sensitivity level... 

    Sensitivity: Male


    Update:

    • Removed KB2817503 (hotfix for the folder pane issue)
    • Removed the original problematic patch KB2817630
    • "Sensitivity: Male" is not longer shown on Outlook 2013 printouts

    Uninstall script scheduled for this evening

    msiexec.exe /package {90150000-0011-0000-0000-0000000FF1CE} /uninstall {2ABA130F-9401-41E8-A21B-5C9A67654F0B} /qn
    msiexec.exe /package {90150000-0011-0000-0000-0000000FF1CE} /uninstall {17009B22-2584-4E30-8A0D-EEA9D387EDCF} /qn /norestart



    That fixed the issue for us.  Thanks!
    Friday, September 13, 2013 2:53 PM

All replies

  • I've got some users experiencing this as well. I'll try to report back when I get something figured out. 

    Did you by chance install the Outlook Hotfix from August 13th in order to solve the 'disappearing folder pane' update glitch?

    Thursday, September 12, 2013 7:47 PM
  • Yes, I push out KB2817503 to all our Outlook 2013 users yesterday to correct the missing folder pane issue.
    Thursday, September 12, 2013 7:57 PM
  • We're experiencing the same issue.  Yes, we also applied the hotfix.
    Thursday, September 12, 2013 9:27 PM
  • In addition to Hotfix KB2817503, also apply Hotfix KB2817347.
    http://support.microsoft.com/kb/2817347

    Can you still Repro the issue then?



    Robert Sparnaaij [MVP-Outlook]
    Outlook guides and more: HowTo-Outlook.com
    Outlook Quick Tips: MSOutlook.info

    Thursday, September 12, 2013 9:38 PM
  • Has anyone seen this before? "Male" is not even a Sensitivity level... 

    Sensitivity: Male


    Update:

    • Removed KB2817503 (hotfix for the folder pane issue)
    • Removed the original problematic patch KB2817630
    • "Sensitivity: Male" is not longer shown on Outlook 2013 printouts

    Uninstall script scheduled for this evening

    msiexec.exe /package {90150000-0011-0000-0000-0000000FF1CE} /uninstall {2ABA130F-9401-41E8-A21B-5C9A67654F0B} /qn
    msiexec.exe /package {90150000-0011-0000-0000-0000000FF1CE} /uninstall {17009B22-2584-4E30-8A0D-EEA9D387EDCF} /qn /norestart



    That fixed the issue for us.  Thanks!
    Friday, September 13, 2013 2:53 PM
  • KB2817347 doesn't list anything in regard to the "Sensitivity: Male" printing issue nor the missing Outlook pane issue. Are you certain coupling in this KB2817347 hotfix addresses the printing issue?
    Monday, September 23, 2013 5:56 PM
  • KB2817347 doesn't list anything in regard to the "Sensitivity: Male" printing issue nor the missing Outlook pane issue. Are you certain coupling in this KB2817347 hotfix addresses the printing issue?
    Yes, as the issue is caused by a DLL mismatch by having some updates installed while leaving out others. It isn't an "active" fix of the mentioned hotfix.


    Robert Sparnaaij [MVP-Outlook]
    Outlook guides and more: HowTo-Outlook.com
    Outlook Quick Tips: MSOutlook.info

    Thursday, September 26, 2013 11:21 AM