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DWG TrueView 2012 Install Fails

    السؤال

  • I am trying to deploy the above software using sccm 2007. The command line I am using is "setup.exe /q /w /t" This works every time from the command line on local machine. I also have tried "setup.exe /q /w /t setup.ini". All the requirements for the program have been met, including .Net 4.0, which I have pushed from sccm. Never a failure, but I am receiving the following error "Install TrueView 2012 X86 failed with exit code 1619". Below is part of the execmgr log from client:

    Failed to open to WMI namespace '\\.\root\ccm\Policy\Machine' (8007045b) execmgr 6/24/2011 12:22:45 PM 160 (0x00A0)
    Failed to ConnectSettings for ICcmPolicyAgent in CSoftDistPolicyNamespace::ConnectToNamespace execmgr 6/24/2011 12:22:45 PM 160 (0x00A0)
    Failed to ConnectToNamespace in CSoftDistPolicyNamespace::GetMachinePolicy execmgr 6/24/2011 12:22:45 PM 160 (0x00A0)
    Failed to connect to machine policy name space. 0x8007045b execmgr 6/24/2011 12:22:45 PM 160 (0x00A0)
    Failed to connect to user policy name space execmgr 6/24/2011 12:22:45 PM 160 (0x00A0)
    CSoftwareDistPolicyMgr::GetSWDistSiteSettings failed to connect to machine namespace execmgr 6/24/2011 12:22:45 PM 160 (0x00A0)
    Failed to instantiate UI Server {C2F23AE4-82D8-456F-A4AF-A2655D8CA726} with error 8000401a execmgr 6/24/2011 12:22:45 PM 160 (0x00A0)
    Failed to instantiate UI Server 2 {E8425D59-451B-4978-A2AB-641470EB7C02} with error 8000401a execmgr 6/24/2011 12:22:45 PM 160 (0x00A0)
    Failed to instantiate Updates UI Server {2D023958-73D0-4542-8AD6-9A507364F70E} with error 8000401a execmgr 6/24/2011 12:22:45 PM 160 (0x00A0)
    Failed to instantiate VApp UI Server {00AAB372-0D6D-4976-B5F5-9BC7605E30BB} with error 0x8000401A execmgr 6/24/2011 12:22:45 PM 160 (0x00A0)
    and finaly this:

    VerQueryValue failed for ProductName, file \\name_of_server.com\SMSPKGC$\HKY0003E\setup.exe, error 1813

     

    I have tried to research the error but am not finding anything that seems to help. Can someone possibly point me in the right direction?

     

     

    22/رجب/1432 05:09 م

الإجابات

  • The problem is not a ConfigMgr one though. It's the way the setup program was built and to my knowledge, AutoDesk does not support mass, silent deployment of their software.

    You can try extracting the real setup files from the setup.exe or at least have the setup create a log file so you can see what's going on. How you do this isup to whoever created the setup.exe though and, once again, not a ConfigMgr specific issue.


    Jason | http://myitforum.com/cs2/blogs/jsandys | Twitter @JasonSandys
    22/رجب/1432 06:43 م

جميع الردود

  • Try these

     

    Error 1619 = This installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer package."

     

    Error 1813 = The specified resource type cannot be found in the image file.


    http://www.enhansoft.com/
    22/رجب/1432 05:30 م
  • AutoDesk apps are always a pain to push out.

     


    John Marcum | http://myitforum.com/cs2/blogs/jmarcum/|
    22/رجب/1432 06:27 م
  • I have verified the package is in the above location. I see nothing wrong with it, the thing is the package has worked, but fails more time than not.
    22/رجب/1432 06:29 م
  • The problem is not a ConfigMgr one though. It's the way the setup program was built and to my knowledge, AutoDesk does not support mass, silent deployment of their software.

    You can try extracting the real setup files from the setup.exe or at least have the setup create a log file so you can see what's going on. How you do this isup to whoever created the setup.exe though and, once again, not a ConfigMgr specific issue.


    Jason | http://myitforum.com/cs2/blogs/jsandys | Twitter @JasonSandys
    22/رجب/1432 06:43 م
  • Hello,

     

    I know this is an old thread, but I was wondering if you were able figure out the error message. I'm testing a deployment package for DWG TrueView 2012 and I'm getting the same error message.

     

    Thanks!

    04/ذو الحجة/1432 03:29 م
  • I figured out my issue.

    DWG Trueview 2012 requires the FULL version of NET 4.0! (File to look for is: dotNetFx40_Full_x86_x64.exe)

    I was using the client version only; which is not enough for the deployment.

    I tested installing using setup.exe and the MSI and both worked fine. Here's the link to the deployment guide (http://www.appdeploy.com/packages/detail.asp?id=2104).

     

    Hope this helps!

    04/ذو الحجة/1432 07:17 م