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SCCM is not deploying patches to clients (windows 7)

    Question

  • I have setup Wsus to talk to the SCCM server and SCCM sever now controls updates, there is the SUP role set on the SCCM server, so the issues is I can select patches to deploy and create the update package, I can download the selected patches and see them in the assigned folder for download, but the client never gets the updates, there are errors in the logs on the client which i cant reslove. 

    I have got to logs from the client machine which flags up errors during the initiation action of the - Software Updates Deployment Evaluation Cycle-

     

    UpdatesDeployment log:-

     

    Update assignment delete event received. UpdatesDeploymentAgent 06/10/2011 14:13:40 4956 (0x135C)
    Assignment {2CCE5438-A996-4450-8F27-35168CFD533C} has total CI = 4 UpdatesDeploymentAgent 06/10/2011 14:13:40 4956 (0x135C)
    OnPolicyDelete for assignment ({2CCE5438-A996-4450-8F27-35168CFD533C})...  UpdatesDeploymentAgent 06/10/2011 14:13:40 4956 (0x135C)
    Message received: '<?xml version='1.0' ?><SoftwareUpdatesMessage MessageType='EvaluateAssignments'><UseCachedResults>False</UseCachedResults></SoftwareUpdatesMessage>' UpdatesDeploymentAgent 06/10/2011 14:14:02 5932 (0x172C)
    Removing scan history to force non cached results UpdatesDeploymentAgent 06/10/2011 14:14:02 5932 (0x172C)
    Assignment {BCB39BD1-4462-4E25-8B9B-9A830B146E94} has total CI = 11 UpdatesDeploymentAgent 06/10/2011 14:14:02 5932 (0x172C)
    Detection job ({8023C808-7733-4F79-9550-DF67475B78F4}) started for assignment ({BCB39BD1-4462-4E25-8B9B-9A830B146E94}) UpdatesDeploymentAgent 06/10/2011 14:14:02 5932 (0x172C)
    Started evaluation for assignment ({BCB39BD1-4462-4E25-8B9B-9A830B146E94}) UpdatesDeploymentAgent 06/10/2011 14:14:02 5932 (0x172C)
    Evaluation initiated for (1) assignments. UpdatesDeploymentAgent 06/10/2011 14:14:02 5932 (0x172C)
    Job error (0x80040600) received for assignment ({BCB39BD1-4462-4E25-8B9B-9A830B146E94}) action UpdatesDeploymentAgent 06/10/2011 14:14:02 5932 (0x172C)
    Updates will not be made available UpdatesDeploymentAgent 06/10/2011 14:14:02 5932 (0x172C)
    Raising event:
    [SMS_CodePage(437), SMS_LocaleID(1033)]
    instance of SMS_SUMAgentAssignmentError_EvaluationJob
    {
     AssignmentId = "{BCB39BD1-4462-4E25-8B9B-9A830B146E94}";
     ClientID = "GUID:3c5153e7-811b-4995-8e5d-ef307d51991e";
     DateTime = "20111006131402.407000+000";
     insAssignmentId = "{BCB39BD1-4462-4E25-8B9B-9A830B146E94}";
     MachineName = "GPDPC1810";
     ProcessID = 2224;
     SiteCode = "TSA";
     ThreadID = 5932;
     Win32ErrorCode = 2147747328;
    };
     UpdatesDeploymentAgent 06/10/2011 14:14:02 5932 (0x172C)
    Raised assignment ({BCB39BD1-4462-4E25-8B9B-9A830B146E94}) state message successfully. TopicType = Evaluate, StateId = 3 UpdatesDeploymentAgent 06/10/2011 14:14:02 5932 (0x172C)
    Cleanup Assignments ... UpdatesDeploymentAgent 06/10/2011 14:14:02 3876 (0x0F24)
    Message received: '<?xml version='1.0' ?><SoftwareUpdatesMessage MessageType='EvaluateAssignments'><UseCachedResults>False</UseCachedResults></SoftwareUpdatesMessage>' UpdatesDeploymentAgent 06/10/2011 14:16:38 5932 (0x172C)
    Removing scan history to force non cached results UpdatesDeploymentAgent 06/10/2011 14:16:38 5932 (0x172C)
    Assignment {BCB39BD1-4462-4E25-8B9B-9A830B146E94} has total CI = 11 UpdatesDeploymentAgent 06/10/2011 14:16:38 5932 (0x172C)
    Detection job ({F793EE03-13B4-4CA6-813B-B556F1BC74ED}) started for assignment ({BCB39BD1-4462-4E25-8B9B-9A830B146E94}) UpdatesDeploymentAgent 06/10/2011 14:16:38 5932 (0x172C)
    Started evaluation for assignment ({BCB39BD1-4462-4E25-8B9B-9A830B146E94}) UpdatesDeploymentAgent 06/10/2011 14:16:38 5932 (0x172C)
    Evaluation initiated for (1) assignments. UpdatesDeploymentAgent 06/10/2011 14:16:38 5932 (0x172C)
    Job error (0x80040600) received for assignment ({BCB39BD1-4462-4E25-8B9B-9A830B146E94}) action UpdatesDeploymentAgent 06/10/2011 14:16:38 5932 (0x172C)
    Updates will not be made available UpdatesDeploymentAgent 06/10/2011 14:16:38 5932 (0x172C)
    Raising event:
    [SMS_CodePage(437), SMS_LocaleID(1033)]
    instance of SMS_SUMAgentAssignmentError_EvaluationJob
    {
     AssignmentId = "{BCB39BD1-4462-4E25-8B9B-9A830B146E94}";
     ClientID = "GUID:3c5153e7-811b-4995-8e5d-ef307d51991e";
     DateTime = "20111006131638.577000+000";
     insAssignmentId = "{BCB39BD1-4462-4E25-8B9B-9A830B146E94}";
     MachineName = "GPDPC1810";
     ProcessID = 2224;
     SiteCode = "TSA";
     ThreadID = 5932;
     Win32ErrorCode = 2147747328;
    };
     UpdatesDeploymentAgent 06/10/2011 14:16:38 5932 (0x172C)
    Raised assignment ({BCB39BD1-4462-4E25-8B9B-9A830B146E94}) state message successfully. TopicType = Evaluate, StateId = 3 UpdatesDeploymentAgent 06/10/2011 14:16:38 5932 (0x172C)
    Cleanup Assignments ... UpdatesDeploymentAgent 06/10/2011 14:16:38 4644 (0x1224)
    Message received: '<?xml version='1.0' ?><SoftwareUpdatesMessage MessageType='EvaluateAssignments'><UseCachedResults>False</UseCachedResults></SoftwareUpdatesMessage>' UpdatesDeploymentAgent 06/10/2011 14:16:50 4460 (0x116C)
    Removing scan history to force non cached results UpdatesDeploymentAgent 06/10/2011 14:16:50 4460 (0x116C)
    Assignment {BCB39BD1-4462-4E25-8B9B-9A830B146E94} has total CI = 11 UpdatesDeploymentAgent 06/10/2011 14:16:50 4460 (0x116C)
    Detection job ({AF44A2BB-46E8-484F-9ACB-4B8DC065943C}) started for assignment ({BCB39BD1-4462-4E25-8B9B-9A830B146E94}) UpdatesDeploymentAgent 06/10/2011 14:16:50 4460 (0x116C)
    Started evaluation for assignment ({BCB39BD1-4462-4E25-8B9B-9A830B146E94}) UpdatesDeploymentAgent 06/10/2011 14:16:50 4460 (0x116C)
    Evaluation initiated for (1) assignments. UpdatesDeploymentAgent 06/10/2011 14:16:50 4460 (0x116C)
    Job error (0x80040600) received for assignment ({BCB39BD1-4462-4E25-8B9B-9A830B146E94}) action UpdatesDeploymentAgent 06/10/2011 14:16:50 4460 (0x116C)
    Updates will not be made available UpdatesDeploymentAgent 06/10/2011 14:16:50 4460 (0x116C)
    Raising event:
    [SMS_CodePage(437), SMS_LocaleID(1033)]
    instance of SMS_SUMAgentAssignmentError_EvaluationJob
    {
     AssignmentId = "{BCB39BD1-4462-4E25-8B9B-9A830B146E94}";
     ClientID = "GUID:3c5153e7-811b-4995-8e5d-ef307d51991e";
     DateTime = "20111006131650.602000+000";
     insAssignmentId = "{BCB39BD1-4462-4E25-8B9B-9A830B146E94}";
     MachineName = "GPDPC1810";
     ProcessID = 2224;
     SiteCode = "TSA";
     ThreadID = 4460;
     Win32ErrorCode = 2147747328;
    };
     UpdatesDeploymentAgent 06/10/2011 14:16:50 4460 (0x116C)
    Raised assignment ({BCB39BD1-4462-4E25-8B9B-9A830B146E94}) state message successfully. TopicType = Evaluate, StateId = 3 UpdatesDeploymentAgent 06/10/2011 14:16:50 4460 (0x116C)
    Cleanup Assignments ... UpdatesDeploymentAgent 06/10/2011 14:16:50 4460 (0x116C)

    UpdatesHandler:-

     

    Starting applicability checking UpdatesHandler 06/10/2011 14:16:50 4644 (0x1224)
    Initiating updates scan for checking applicability. UpdatesHandler 06/10/2011 14:16:50 4644 (0x1224)
    Timeout Options: Priority = 2, DPLocality = 2, Location = 604800, Download = 864000, PerDPInactivity = 0, TotalInactivityTimeout = 0 UpdatesHandler 06/10/2011 14:16:50 4644 (0x1224)
    CApplicabilityHandler - ScanByUpdates failed. Error = 0x80040600 UpdatesHandler 06/10/2011 14:16:50 4644 (0x1224)
    Failed to initiate applicability scanning, error = 0x80040600 UpdatesHandler 06/10/2011 14:16:50 4644 (0x1224)

     




    Thursday, October 06, 2011 2:16 PM

All replies

  • I would suggest you to start from scanagent.log? What is the error you are getting there?

     

     


    Anoop C Nair - Twitter @anoopmannur

    MY BLOG:  http://anoopmannur.wordpress.com

    SCCM Professionals

    This posting is provided AS-IS with no warranties/guarantees and confers no rights.

    Thursday, October 06, 2011 2:33 PM
  •  

    Hi thnaks fopr your reply, i am very new to SCCM and have been able to setup the app deployment and the OS deployment. but this seem to be more tricky then my test box, which works, mind you it was all on one server there, in live i  have 1 dc, 1 sql and SCCM server 1 wus servers, any help would be great

     Scanagent.log

    CScanAgent::ScanByUpdates - Update Source Policies not found no scan will be performed, returning E_FAIL_POLICY_NOT_FOUND ScanAgent 06/10/2011 16:40:00 3228 (0x0C9C)
    CUpdatesScan::ScanByUpdates - failed at call to CScanAgent::ScanByUpdates(), error=0x80040600 ScanAgent 06/10/2011 16:40:00 3228 (0x0C9C)




    Friday, October 07, 2011 3:35 PM
  • Hi,

     

    This can be caused by the inaccurate data in the CI_UpdateSources table.

     

    Please run Select * from CI_Updatesources to see if the Update Source show as expired in the database.

     

    Regards,

     

    Sabrina


    This posting is provided "AS IS" with no warranties or guarantees, and confers no rights. |Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    Tuesday, October 11, 2011 7:30 AM
  • OK i have run this and looks like this:-

    1 {E0384B50-886F-49E1-9336-D84B98B2C031} WSUS Enterprise Server WSUS Enterprise Server for SMS Clients 3 1 WUA  2  26:19.0 27:52.0 TSA Microsoft Update NULL 0x4A5C7522AA46BFA4089D39974EBDB4A360F7A01D0EAC826040562797E52513FC2AE10A539559E4A4 0 1 1 0x0000000001250741

    and thanks for  your reply to my issue.

     

    can you also tell me does the SUP role need to be on the mail site server, as i have moved it to the WSUS server now

    Tuesday, October 11, 2011 9:32 AM
  • Have you verified the log files on the server WSUSctrl.log? see, more details

    http://blogs.technet.com/b/sudheesn/archive/2010/11/10/troubleshooting-sccm-part-iii-software-updates.aspx


    Anoop C Nair - Twitter @anoopmannur

    MY BLOG:  http://anoopmannur.wordpress.com

    SCCM Professionals

    This posting is provided AS-IS with no warranties/guarantees and confers no rights.

    Tuesday, October 11, 2011 9:54 AM
  •  

    Sabrina, thanks for you input and i have run your query  run Select * from CI_Updatesources to see if the Update Source show as expired in the database, and it has according to my friend at microsoft he did say he will find the way to enable the  Update Source but has not come back to me yet, do you know how to do this please,

     

    Thanks in Advance


    Wednesday, October 12, 2011 2:25 PM
  • I would recommend you to read Anoops provided link (i.e., http://blogs.technet.com/b/sudheesn/archive/2010/11/10/troubleshooting-sccm-part-iii-software-updates.aspx)

    and 

    http://blogs.technet.com/b/sus/archive/2010/11/04/information-on-the-configmgr-2007-client-side-process-for-software-updates.aspx

    these two covered lot of information to troubleshoot the issues


    This posting is provided "AS IS" with no warranties or guarantees, and confers no rights. |Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    Wednesday, October 12, 2011 2:35 PM
  • Hi,

    This can be caused by the inaccurate data in the CI_UpdateSources table.

    Please run Select * from CI_Updatesources to see if the Update Source show as expired in the database.

    Regards,

    Sabrina


    This posting is provided "AS IS" with no warranties or guarantees, and confers no rights. |Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    How do you do this? I'm new to managing SCCM 2007. I am having the same problem of patches not going out to the clients. I am getting the same error in the UpdatesDeployment.log --> "Win32ErrorCode = 2147747328" and "Job error (0x80040600) received for assignment."

    Thank you!

    Tuesday, July 16, 2013 9:12 PM