none
Config Manager clients stopped reporting Hardware and Software inventory

    Question

  • Hi,

    I have recently setup a SCCM 2007 R2 site and enable AD Discovery - configured Hardware and Software inventory to run every 7 days.

    The site has been active for nearly a month now and the Site has discovered nearly 1200 clients.

    We have noticed that none of the clients have updated their HW and SW inventory status since the last client successfully updated it's status 2 days ago.

    I have submiited a HW/SW inventory cycle on my machine and the both of the Inventories state that they have successfully sent the reports.

    There are no errors in the compnent status apart from Client Config Manager errors for clients that cannot be contacted.

    The dataldr.log file shows the last entry with a client reporting in at 15:00 hours 2 days ago. No updated records in the logfile since then.

    Have stopped and restarted SMSEXEC and restarted the server with no joy.

    If someone could please point me in the right direction on this I'd be grateful.

    Regards GuntherReed

    Thursday, February 16, 2012 6:24 PM

Answers

  • Sherry, all

    The issue has finally been resolved with the clients not reporting in.

    The issue was caused by 2 other instances in IIS using the same port 80 that SCCM uses.

    After changing the ports that the other instances use to 8532 and 8533 respectively the HW/SW inventory, client discovery and Software distribution started to report back in successfully.

    IIS once that it had seen that clients were failing with a 404 error, created the W3SVC2 directory and started to put those log entries in the W£SVC2 folder.

    Once the issue with the ports had been resolved and were checking in with a 200 status code the log files reverted back to the W3SVC1 folder.

    So the moral of this story is that when a seperate IIS instance is created by someone else, ensure that the ports that they are using are using their own dedicated port to perfrom their function.

    I'd like to thank everyone for their assistance in attempting to resolve this issue.

    Regards Andy Reed

    Tuesday, February 28, 2012 4:39 PM

All replies

  • In here: http://www.myitforum.com/myitwiki/SCCMINV.ashx

    Under Sources at the bottom are links to a couple different troublshooting guides to see where inventory might be falling down.  Start with those.  Hopefully one of them will point you to exactly where the problem lies.


    Standardize. Simplify. Automate.

    Thursday, February 16, 2012 6:37 PM
  • Thanks Sherry - will try these in the morning

    Regards

    Thursday, February 16, 2012 10:39 PM
  • I have done as suggested and edited the SMS_DEF.MOF and saved the changes.

    The dataldr.log file recognised the change and added the following entry :-

    SMS_DEF.Mof change detected SMS_INVENTORY_DATA_LOADER 17/02/2012 11:06:25 3612 (0x0E1C)
    Connected to SQL; waiting for Hinv action ID... SMS_INVENTORY_DATA_LOADER 17/02/2012 11:06:25 3612 (0x0E1C)
    Done with wait for Hinv action ID. SMS_INVENTORY_DATA_LOADER 17/02/2012 11:06:25 3612 (0x0E1C)
    Start of cimv2\sms-to-policy conversion SMS_INVENTORY_DATA_LOADER 17/02/2012 11:06:25 3612 (0x0E1C)
    Resetting SMS_Report qualifier to FALSE on all classes and properties in cimv2\sms namespace SMS_INVENTORY_DATA_LOADER 17/02/2012 11:06:25 3612 (0x0E1C)
    Running MOFCOMP on D:\Program Files (x86)\Microsoft Configuration Manager\inboxes\clifiles.src\hinv\configuration.mof SMS_INVENTORY_DATA_LOADER 17/02/2012 11:06:26 3612 (0x0E1C)
    MOF backed up to D:\Program Files (x86)\Microsoft Configuration Manager\data\hinvarchive\configuration.mof.bak SMS_INVENTORY_DATA_LOADER 17/02/2012 11:06:26 3612 (0x0E1C)
    Running MOFCOMP on D:\Program Files (x86)\Microsoft Configuration Manager\inboxes\clifiles.src\hinv\sms_def.mof SMS_INVENTORY_DATA_LOADER 17/02/2012 11:06:26 3612 (0x0E1C)
    MOF backed up to D:\Program Files (x86)\Microsoft Configuration Manager\data\hinvarchive\sms_def.mof.bak SMS_INVENTORY_DATA_LOADER 17/02/2012 11:06:26 3612 (0x0E1C)
    End of cimv2\sms-to-policy conversion; returning 0x0 SMS_INVENTORY_DATA_LOADER 17/02/2012 11:06:52 3612 (0x0E1C)
    Checking for configuration changes ... SMS_INVENTORY_DATA_LOADER 17/02/2012 11:09:07 3600 (0x0E10)
    Cleaning aged temp files... SMS_INVENTORY_DATA_LOADER 17/02/2012 11:09:07 3600 (0x0E10)
    Checking inbox for any MIFs to process... SMS_INVENTORY_DATA_LOADER 17/02/2012 11:09:07 3600 (0x0E10)
    Waiting for a MIF... SMS_INVENTORY_DATA_LOADER 17/02/2012 11:09:07 3600 (0x0E10)

    I also interrogated the policyevaluator.log file on my client after perfroming a software and hardware inventory cycle and the logfile showed the following success messages :-

    <![LOG[Inventory: ************************ End of message processing. ************************]LOG]!><time="18:04:54.816+000" date="02-16-2012" component="InventoryAgent" context="" type="1" thread="2784" file="agentendpoint.cpp:409">
    <![LOG[Inventory: *********************** Start of message processing. ***********************]LOG]!><time="18:04:54.816+000" date="02-16-2012" component="InventoryAgent" context="" type="1" thread="2784" file="agentendpoint.cpp:322">
    <![LOG[Inventory: Message type is InventoryAction]LOG]!><time="18:04:54.816+000" date="02-16-2012" component="InventoryAgent" context="" type="1" thread="2784" file="agentendpoint.cpp:323">
    <![LOG[Inventory: Temp directory = C:\Windows\system32\CCM\Inventory\Temp\]LOG]!><time="18:04:54.817+000" date="02-16-2012" component="InventoryAgent" context="" type="1" thread="2784" file="agentstate.cpp:2517">
    <![LOG[Inventory: Clearing old collected files.]LOG]!><time="18:04:54.817+000" date="02-16-2012" component="InventoryAgent" context="" type="1" thread="2784" file="agentstate.cpp:1604">
    <![LOG[Inventory: Opening store for action {00000000-0000-0000-0000-000000000002} ...]LOG]!><time="18:04:54.821+000" date="02-16-2012" component="InventoryAgent" context="" type="1" thread="2784" file="datastore.cpp:175">
    <![LOG[Inventory: Action=Software ReportType=Delta]LOG]!><time="18:05:13.213+000" date="02-16-2012" component="InventoryAgent" context="" type="1" thread="2784" file="agentstate.cpp:1472">
    <![LOG[Inventory: Initialization completed in 18.393 seconds]LOG]!><time="18:05:13.213+000" date="02-16-2012" component="InventoryAgent" context="" type="1" thread="2784" file="agentstate.cpp:512">
    <![LOG[Collection: Input context, scan rate in milliseconds = 2]LOG]!><time="18:05:13.361+000" date="02-16-2012" component="InventoryAgent" context="" type="1" thread="1000" file="filesystemcollectiontask.cpp:613">
    <![LOG[Collection: Input context, skip file name = skpswi.dat]LOG]!><time="18:05:13.362+000" date="02-16-2012" component="InventoryAgent" context="" type="1" thread="1000" file="filesystemcollectiontask.cpp:618">
    <![LOG[Collection: Namespace = \\.\root\ccm\invagt; Query = SELECT Name, Path, LastWriteDate, Size, CompanyName, ProductName, ProductVersion, ProductLanguage, FileVersion, FileDescription FROM FileSystemFile WHERE Name = '*.exe' AND Path = '*\\*' AND IsCompressed = FALSE AND IsEncrypted = FALSE; Timeout = 14400 secs.]LOG]!><time="18:05:13.362+000" date="02-16-2012" component="InventoryAgent" context="" type="1" thread="1000" file="filesystemcollectiontask.cpp:501">
    <![LOG[Inventory: Collection Task completed in 610.166 seconds]LOG]!><time="18:15:23.492+000" date="02-16-2012" component="InventoryAgent" context="" type="1" thread="2784" file="agentstate.cpp:787">
    <![LOG[Inventory: Temp report = C:\Windows\system32\CCM\Inventory\Temp\e1057361-a6af-480e-97c1-5173de3e3824.xml]LOG]!><time="18:15:23.492+000" date="02-16-2012" component="InventoryAgent" context="" type="1" thread="2784" file="agentstate.cpp:2152">
    <![LOG[Collection: 1/1 inventory data items successfully inventoried.]LOG]!><time="18:15:23.492+000" date="02-16-2012" component="InventoryAgent" context="" type="1" thread="2784" file="filesystemcollectiontask.cpp:302">
    <![LOG[Inventory: Starting reporting task.]LOG]!><time="18:15:23.492+000" date="02-16-2012" component="InventoryAgent" context="" type="1" thread="7536" file="reporttask.cpp:240">
    <![LOG[Reporting: 0 report entries created.]LOG]!><time="18:15:28.740+000" date="02-16-2012" component="InventoryAgent" context="" type="1" thread="7536" file="reporttask.cpp:260">
    <![LOG[Inventory: Reporting Task completed in 5.242 seconds]LOG]!><time="18:15:28.741+000" date="02-16-2012" component="InventoryAgent" context="" type="1" thread="7536" file="agentstate.cpp:854">
    <![LOG[Inventory: Successfully sent report. Destination:mp:MP_SinvEndpoint, ID: {CA7FEE4F-992B-4D17-BA1D-508A8866AEAB}, Timeout: 80640 minutes MsgMode: Signed, Not Encrypted]LOG]!><time="18:15:28.992+000" date="02-16-2012" component="InventoryAgent" context="" type="1" thread="7536" file="agentstate.cpp:2038">
    <![LOG[Inventory: Cycle completed in 655.095 seconds]LOG]!><time="18:15:49.943+000" date="02-16-2012" component="InventoryAgent" context="" type="1" thread="7536" file="agentstate.cpp:1528">
    <![LOG[Inventory: Action completed.]LOG]!><time="18:15:49.943+000" date="02-16-2012" component="InventoryAgent" context="" type="1" thread="7536" file="agentstate.cpp:1538">
    <![LOG[Inventory: ************************ End of message processing. ************************]LOG]!><time="18:15:49.944+000" date="02-16-2012" component="InventoryAgent" context="" type="1" thread="7536" file="agentendpoint.cpp:409">
    <![LOG[Inventory: *********************** Start of message processing. ***********************]LOG]!><time="10:43:22.114+000" date="02-17-2012" component="InventoryAgent" context="" type="1" thread="3448" file="agentendpoint.cpp:322">
    <![LOG[Inventory: Message type is InventoryAction]LOG]!><time="10:43:22.144+000" date="02-17-2012" component="InventoryAgent" context="" type="1" thread="3448" file="agentendpoint.cpp:323">
    <![LOG[Inventory: Temp directory = C:\Windows\system32\CCM\Inventory\Temp\]LOG]!><time="10:43:22.194+000" date="02-17-2012" component="InventoryAgent" context="" type="1" thread="3448" file="agentstate.cpp:2517">
    <![LOG[Inventory: Clearing old collected files.]LOG]!><time="10:43:22.194+000" date="02-17-2012" component="InventoryAgent" context="" type="1" thread="3448" file="agentstate.cpp:1604">
    <![LOG[Inventory: Opening store for action {00000000-0000-0000-0000-000000000002} ...]LOG]!><time="10:43:22.334+000" date="02-17-2012" component="InventoryAgent" context="" type="1" thread="3448" file="datastore.cpp:175">
    <![LOG[Inventory: Action=Software ReportType=Delta]LOG]!><time="10:45:09.862+000" date="02-17-2012" component="InventoryAgent" context="" type="1" thread="3448" file="agentstate.cpp:1472">
    <![LOG[Inventory: Initialization completed in 107.578 seconds]LOG]!><time="10:45:09.862+000" date="02-17-2012" component="InventoryAgent" context="" type="1" thread="3448" file="agentstate.cpp:512">
    <![LOG[Collection: Input context, scan rate in milliseconds = 2]LOG]!><time="10:45:10.049+000" date="02-17-2012" component="InventoryAgent" context="" type="1" thread="4648" file="filesystemcollectiontask.cpp:613">
    <![LOG[Collection: Input context, skip file name = skpswi.dat]LOG]!><time="10:45:10.049+000" date="02-17-2012" component="InventoryAgent" context="" type="1" thread="4648" file="filesystemcollectiontask.cpp:618">
    <![LOG[Collection: Namespace = \\.\root\ccm\invagt; Query = SELECT Name, Path, LastWriteDate, Size, CompanyName, ProductName, ProductVersion, ProductLanguage, FileVersion, FileDescription FROM FileSystemFile WHERE Name = '*.exe' AND Path = '*\\*' AND IsCompressed = FALSE AND IsEncrypted = FALSE; Timeout = 14400 secs.]LOG]!><time="10:45:10.049+000" date="02-17-2012" component="InventoryAgent" context="" type="1" thread="4648" file="filesystemcollectiontask.cpp:501">

    There are other issues which I don't understand as to why they have stopped working :-

    We used to be able to manuall install the client from the servername\SMS_AEC\client directory and run ccmsetup.exe to install the client on a clean machine.

    When this is now run we get the following error in the ccmsetup.log

    <![LOG[==========[ ccmsetup started in process 2888 ]==========]LOG]!><time="11:57:47.551+000" date="02-17-2012" component="ccmsetup" context="" type="1" thread="3632" file="ccmsetup.cpp:9010">
    <![LOG[Version: 4.0.6487.2000]LOG]!><time="11:57:47.551+000" date="02-17-2012" component="ccmsetup" context="" type="1" thread="3632" file="ccmsetup.cpp:2068">
    <![LOG[GetAdaptersAddressess entry point is supported.]LOG]!><time="11:57:47.551+000" date="02-17-2012" component="ccmsetup" context="" type="0" thread="3632" file="ccmiputil.cpp:118">
    <![LOG[DhcpGetOriginalSubnetMask entry point is supported.]LOG]!><time="11:57:47.551+000" date="02-17-2012" component="ccmsetup" context="" type="0" thread="3632" file="ccmiputil.cpp:181">
    <![LOG[Adapter {7BEF0812-AA0F-4958-B631-4296743A0C3C} is DHCP enabled. Checking quarantine status.]LOG]!><time="11:57:47.551+000" date="02-17-2012" component="ccmsetup" context="" type="0" thread="3632" file="ccmiputil.cpp:509">
    <![LOG[Current AD site of machine is AEC01]LOG]!><time="11:57:47.551+000" date="02-17-2012" component="ccmsetup" context="" type="1" thread="3632" file="lsad.cpp:457">
    <![LOG[Attempting to query AD for assigned site code]LOG]!><time="11:57:47.551+000" date="02-17-2012" component="ccmsetup" context="" type="0" thread="3632" file="lsad.cpp:1766">
    <![LOG[Executing query (&(ObjectCategory=MSSMSRoamingBoundaryRange)(|(&(MSSMSRangedIPLow<=180964921)(MSSMSRangedIPHigh>=180964921))))]LOG]!><time="11:57:47.707+000" date="02-17-2012" component="ccmsetup" context="" type="0" thread="3632" file="lsad.cpp:1801">
    <![LOG[Executing query (&(ObjectCategory=mSSMSSite)(|(mSSMSRoamingBoundaries=10.201.78.0)(mSSMSRoamingBoundaries=AEC01)))]LOG]!><time="11:57:47.707+000" date="02-17-2012" component="ccmsetup" context="" type="0" thread="3632" file="lsad.cpp:1862">
    <![LOG[LSGetAssignedSiteFromAD : Trying to Assign to the Site <AEC>]LOG]!><time="11:57:48.081+000" date="02-17-2012" component="ccmsetup" context="" type="1" thread="3632" file="lsad.cpp:1922">
    <![LOG[The MP name retrieved is 'AEC1-SCCM.AECUK.AEC.LOCAL' with version '6487l' and capabilities '<Capabilities SchemaVersion="1.0">
    </Capabilities>']LOG]!><time="11:57:48.081+000" date="02-17-2012" component="ccmsetup" context="" type="0" thread="3632" file="lsad.cpp:2869">
    <![LOG[Retrieving client operational settings from AD.]LOG]!><time="11:57:48.081+000" date="02-17-2012" component="ccmsetup" context="" type="1" thread="3632" file="lsad.cpp:4931">
    <![LOG[ClientOperationalSettings search filter is '(&(ObjectCategory=mSSMSManagementPoint)(mSSMSDefaultMP=TRUE)(mSSMSSiteCode=AEC))']LOG]!><time="11:57:48.097+000" date="02-17-2012" component="ccmsetup" context="" type="0" thread="3632" file="lsad.cpp:4673">
    <![LOG[Command line: "\\aec1-sccm\SMS_AEC\Client\ccmsetup.exe" ]LOG]!><time="11:57:48.097+000" date="02-17-2012" component="ccmsetup" context="" type="1" thread="3632" file="ccmsetup.cpp:4102">
    <![LOG[CCMHTTPPORT:    80]LOG]!><time="11:57:48.097+000" date="02-17-2012" component="ccmsetup" context="" type="1" thread="3632" file="ccmsetup.cpp:8008">
    <![LOG[CCMHTTPSPORT:    443]LOG]!><time="11:57:48.097+000" date="02-17-2012" component="ccmsetup" context="" type="1" thread="3632" file="ccmsetup.cpp:8023">
    <![LOG[CCMHTTPSSTATE:    0]LOG]!><time="11:57:48.097+000" date="02-17-2012" component="ccmsetup" context="" type="1" thread="3632" file="ccmsetup.cpp:8041">
    <![LOG[CCMHTTPSCERTNAME:    ]LOG]!><time="11:57:48.097+000" date="02-17-2012" component="ccmsetup" context="" type="1" thread="3632" file="ccmsetup.cpp:8069">
    <![LOG[FSP:    AEC1-SCCM.AECUK.AEC.LOCAL]LOG]!><time="11:57:48.097+000" date="02-17-2012" component="ccmsetup" context="" type="1" thread="3632" file="ccmsetup.cpp:8084">
    <![LOG[CCMFIRSTCERT:    0]LOG]!><time="11:57:48.097+000" date="02-17-2012" component="ccmsetup" context="" type="1" thread="3632" file="ccmsetup.cpp:8126">
    <![LOG[Config file:      ]LOG]!><time="11:57:48.097+000" date="02-17-2012" component="ccmsetup" context="" type="1" thread="3632" file="ccmsetup.cpp:4497">
    <![LOG[Retry time:       10 minute(s)]LOG]!><time="11:57:48.097+000" date="02-17-2012" component="ccmsetup" context="" type="1" thread="3632" file="ccmsetup.cpp:4498">
    <![LOG[MSI log file:     ]LOG]!><time="11:57:48.097+000" date="02-17-2012" component="ccmsetup" context="" type="1" thread="3632" file="ccmsetup.cpp:4499">
    <![LOG[MSI properties:   SMSSITECODE=AEC CCMHTTPPORT="80" CCMHTTPSPORT="443" CCMHTTPSSTATE="0" FSP="AEC1-SCCM.AECUK.AEC.LOCAL" CCMFIRSTCERT="0"]LOG]!><time="11:57:48.097+000" date="02-17-2012" component="ccmsetup" context="" type="1" thread="3632" file="ccmsetup.cpp:4500">
    <![LOG[Source List:]LOG]!><time="11:57:48.097+000" date="02-17-2012" component="ccmsetup" context="" type="1" thread="3632" file="ccmsetup.cpp:4508">
    <![LOG[MPs:]LOG]!><time="11:57:48.097+000" date="02-17-2012" component="ccmsetup" context="" type="1" thread="3632" file="ccmsetup.cpp:4527">
    <![LOG[                  AEC1-SCCM.AECUK.AEC.LOCAL]LOG]!><time="11:57:48.097+000" date="02-17-2012" component="ccmsetup" context="" type="1" thread="3632" file="ccmsetup.cpp:4542">
    <![LOG[Updated security on object C:\Windows\system32\ccmsetup\.]LOG]!><time="11:57:48.097+000" date="02-17-2012" component="ccmsetup" context="" type="0" thread="3632" file="ccmsetup.cpp:8849">
    <![LOG[Sending Fallback Status Point message, STATEID='100'.]LOG]!><time="11:57:48.097+000" date="02-17-2012" component="ccmsetup" context="" type="1" thread="3632" file="ccmsetup.cpp:9326">
    <![LOG[Request failed: 404 Not Found
    ]LOG]!><time="11:57:48.112+000" date="02-17-2012" component="FSPStateMessage" context="" type="3" thread="3632" file="fsputillib.cpp:1300">
    <![LOG[Downloading file \\aec1-sccm\SMS_AEC\Client\ccmsetup.exe to C:\Windows\system32\ccmsetup\ccmsetup.exe]LOG]!><time="11:57:49.126+000" date="02-17-2012" component="ccmsetup" context="" type="1" thread="3632" file="ccmsetup.cpp:5259">
    <![LOG[File download 10% complete (61440 of 611168 bytes).]LOG]!><time="11:57:49.126+000" date="02-17-2012" component="ccmsetup" context="" type="0" thread="3632" file="ccmsetup.cpp:8694">
    <![LOG[File download 20% complete (122880 of 611168 bytes).]LOG]!><time="11:57:49.126+000" date="02-17-2012" component="ccmsetup" context="" type="0" thread="3632" file="ccmsetup.cpp:8694">
    <![LOG[File download 30% complete (184320 of 611168 bytes).]LOG]!><time="11:57:49.126+000" date="02-17-2012" component="ccmsetup" context="" type="0" thread="3632" file="ccmsetup.cpp:8694">
    <![LOG[File download 40% complete (245760 of 611168 bytes).]LOG]!><time="11:57:49.142+000" date="02-17-2012" component="ccmsetup" context="" type="0" thread="3632" file="ccmsetup.cpp:8694">
    <![LOG[File download 50% complete (307200 of 611168 bytes).]LOG]!><time="11:57:49.142+000" date="02-17-2012" component="ccmsetup" context="" type="0" thread="3632" file="ccmsetup.cpp:8694">
    <![LOG[File download 60% complete (368640 of 611168 bytes).]LOG]!><time="11:57:49.142+000" date="02-17-2012" component="ccmsetup" context="" type="0" thread="3632" file="ccmsetup.cpp:8694">
    <![LOG[File download 70% complete (430080 of 611168 bytes).]LOG]!><time="11:57:49.142+000" date="02-17-2012" component="ccmsetup" context="" type="0" thread="3632" file="ccmsetup.cpp:8694">
    <![LOG[File download 80% complete (491520 of 611168 bytes).]LOG]!><time="11:57:49.173+000" date="02-17-2012" component="ccmsetup" context="" type="0" thread="3632" file="ccmsetup.cpp:8694">
    <![LOG[File download 90% complete (552960 of 611168 bytes).]LOG]!><time="11:57:49.173+000" date="02-17-2012" component="ccmsetup" context="" type="0" thread="3632" file="ccmsetup.cpp:8694">
    <![LOG[File download 100% complete (611168 of 611168 bytes).]LOG]!><time="11:57:49.204+000" date="02-17-2012" component="ccmsetup" context="" type="0" thread="3632" file="ccmsetup.cpp:8694">
    <![LOG[Download complete.]LOG]!><time="11:57:49.329+000" date="02-17-2012" component="ccmsetup" context="" type="1" thread="3632" file="ccmsetup.cpp:5337">
    <![LOG[Running as user "adm_pau123"]LOG]!><time="11:57:49.329+000" date="02-17-2012" component="ccmsetup" context="" type="1" thread="3632" file="ccmsetup.cpp:2690">
    <![LOG[Detected 256833 MB free disk space on system drive.]LOG]!><time="11:57:49.329+000" date="02-17-2012" component="ccmsetup" context="" type="1" thread="3632" file="ccmsetup.cpp:463">
    <![LOG[DetectWindowsEmbeddedFBWF() Detecting OS Version]LOG]!><time="11:57:49.329+000" date="02-17-2012" component="ccmsetup" context="" type="1" thread="3632" file="ccmsetup.cpp:509">
    <![LOG[Client OS Version is 6.1, Service Pack Version 1]LOG]!><time="11:57:49.329+000" date="02-17-2012" component="ccmsetup" context="" type="1" thread="3632" file="ccmsetup.cpp:533">
    <![LOG[Client OS is not a supported Windows Embedded Platform]LOG]!><time="11:57:49.329+000" date="02-17-2012" component="ccmsetup" context="" type="1" thread="3632" file="ccmsetup.cpp:535">
    <![LOG[Successfully ran BITS check.]LOG]!><time="11:57:49.407+000" date="02-17-2012" component="ccmsetup" context="" type="1" thread="3632" file="ccmsetup.cpp:7105">
    <![LOG[Failed to successfully complete HTTP request. (StatusCode at WinHttpQueryHeaders: 404)]LOG]!><time="11:57:49.438+000" date="02-17-2012" component="ccmsetup" context="" type="3" thread="3632" file="ccmsetup.cpp:5969">
    <![LOG[Sending Fallback Status Point message, STATEID='308'.]LOG]!><time="11:57:49.438+000" date="02-17-2012" component="ccmsetup" context="" type="1" thread="3632" file="ccmsetup.cpp:9326">
    <![LOG[Request failed: 404 Not Found
    ]LOG]!><time="11:57:49.438+000" date="02-17-2012" component="FSPStateMessage" context="" type="3" thread="3632" file="fsputillib.cpp:1300">

    All of the articles seem to point to a major issue with the Management point not working correctly.

    thanks in anticipation Guntherreed

    Friday, February 17, 2012 2:23 PM
  • Your site system is installed on WINDOWS 2008 (R2) server? Have you configured IIS and WEBDAV as mentioned technet document? http://technet.microsoft.com/en-us/library/cc431377.aspx

    Anoop C Nair - @anoopmannur

    MY BLOG:  http://anoopmannur.wordpress.com

    User Group:  ConfigMgr Professionals

    This posting is provided AS-IS with no warranties/guarantees and confers no rights.

    Friday, February 17, 2012 2:46 PM
  • Check for the backlog in inboxes folder, you may get some idea about issue. After rebooting server all components are started properly? What does sitecomp.log file says.

    Prashant Patil

    Friday, February 17, 2012 2:47 PM
  • Um, you edited the sms_def.mof file?  That's not what I meant by "see the troubleshooting links under sources at the bottom".

    You may want to undo your sms_def.mof changes.

    Then, in that link, AT THE BOTTOM, are at least 2 links to troubleshooting hardware or software inventory.  Please follow those.  I don't think you are anywhere near healthy enough to be editing the mof files.


    Standardize. Simplify. Automate.

    Friday, February 17, 2012 3:15 PM
  • Anoop,

    Thanks for replying, the answer is yes I have - I have this link in my build document for the SCCM environment.

    Remote Differential, BITS etc.

    However the following error occurs when trying to test the connection on either the Request Filtering or on the WebDAV Authoring rules.

    There are two test under the basic settings to test the connection :-

    Authentication - Pass-through authentication (DefaultAppPool:ApplicationPoolIdentity) which passes successfully

    Authorisation - Cannot verify access to path (C:\inetpub\wwwroot.)

    Details are :

    The server is configured to use pass-through authentication with a built-in account to access the specified physical path. However, IIS Manager cannot verify whether the built-in account has access. Make sure that the application pool identity has Read access to the physical path. If this server is joined to a domain, and the application pool identity is NetworkService or LocalSystem, verify that <domain>\<computer_name>$ has Read access to the physical path. Then test these settings again.

    I have checked the rights to the directory and the AEC1-SCCM$ account has read & execute access to the directory.

    Any other ideas?

    Friday, February 17, 2012 3:18 PM
  • Sorry Sherry you meant resources AT THE BOTTOM

    There is a backup of the mof file taken and I can easily change the one value.

    which i have just done. 

    Friday, February 17, 2012 3:36 PM
  • There are no issues from what I can see in the sitecomp.log.

    The server starts fine and the only error condition that we have is with the SMS_CLIENT_CONFIG_MANAGER component and this is due to the aged records in AD that we have to delete.

    Those records were there over the 3 weeks that the clients have been reporting in successfully.

    All of the other components are healthy

    Friday, February 17, 2012 3:57 PM
  • This is by no means conclusive, but try these to see if your MP is talkin'

    http://InputYourMPNameHere/sms_mp/.sms_aut?mpcert

    What you *should* see if a page about MPCertificate, and a long string of characters.

    http://InputYourMPNameHere/sms_mp/.sms_aut?mplist

    What you *should* see is a list of your MPs.  If you only have one, you'll just see one.  if you happen to be using a Microsoft NLB with multiple MPs behind that NLB, you'll see the list of those MPs.

    I'm guessing, since you don't mention it, that you haven't looked at the mp_xxx.log files as mentioned in 1 of the troubleshooting articles.  You really want to do so. 


    Standardize. Simplify. Automate.

    Friday, February 17, 2012 4:14 PM
  • Sherry,

    With regard to the articles detailed at the bottom I have checked the MP_HINV.LOG file after checking that the client generates teh HINV log file correctly.

    The MP_HINV Log file does not show any updates since the last client reporting in on the 14th at roughly 15:00 hours.

    The MP_HINV.LOG file shows the following errors

    Hinv: warning skipping instance of array property as exceeds max length. Class: "CCM_SystemDevices" Property: "HardwareIDs" MP_HinvEndpoint 14/02/2012 11:05:38 1112 (0x0458)
    Hinv: warning skipping instance of array property as exceeds max length. Class: "CCM_SystemDevices" Property: "HardwareIDs" MP_HinvEndpoint 14/02/2012 11:05:38 1112 (0x0458)
    Hinv: warning skipping instance of array property as exceeds max length. Class: "CCM_SystemDevices" Property: "CompatibleIDs" MP_HinvEndpoint 14/02/2012 11:05:38 1112 (0x0458)
    Hinv: warning skipping instance of array property as exceeds max length. Class: "CCM_SystemDevices" Property: "HardwareIDs" MP_HinvEndpoint 14/02/2012 11:05:38 1112 (0x0458)
    Hinv: warning skipping instance of array property as exceeds max length. Class: "CCM_SystemDevices" Property: "HardwareIDs" MP_HinvEndpoint 14/02/2012 11:05:38 1112 (0x0458)
    Hinv: warning skipping instance of array property as exceeds max length. Class: "CCM_SystemDevices" Property: "HardwareIDs" MP_HinvEndpoint 14/02/2012 11:05:38 1112 (0x0458)
    Hinv Task: Translate report attachment to file "D:\Program Files (x86)\Microsoft Configuration Manager\inboxes\auth\dataldr.box\HSUGQLQ7.MIF" returned 0 MP_HinvEndpoint 14/02/2012 11:05:38 1112 (0x0458)
    Hinv Retry: ******************* End of Task ********************* MP_HinvEndpoint 14/02/2012 11:05:38 1112 (0x0458)
    Mp Message Handler: copying attachment to D:\Program Files (x86)\Microsoft Configuration Manager\inboxes\auth\dataldr.box\HinvAttachmentJ6GRTE3D.xml MP_HinvEndpoint 14/02/2012 11:12:49 1112 (0x0458)
    Inv-Hinv Task: processing xml file "D:\Program Files (x86)\Microsoft Configuration Manager\inboxes\auth\dataldr.box\HinvAttachmentJ6GRTE3D.xml" MP_HinvEndpoint 14/02/2012 11:12:49 2900 (0x0B54)
    Hinv Retry: ******************* Start of Task ********************* MP_HinvEndpoint 14/02/2012 11:12:49 2900 (0x0B54)
    Hinv Sax: loading D:\Program Files (x86)\Microsoft Configuration Manager\inboxes\auth\dataldr.box\HinvAttachmentJ6GRTE3D.xml MP_HinvEndpoint 14/02/2012 11:12:49 2900 (0x0B54)
    Resync report from client AEC1LT-FXN4SM1, action description = Hardware MP_HinvEndpoint 14/02/2012 11:12:49 2900 (0x0B54)
    Hinv: warning skipping instance of array property as exceeds max length. Class: "CCM_SystemDevices" Property: "CompatibleIDs" MP_HinvEndpoint 14/02/2012 11:12:49 2900 (0x0B54)
    Hinv: warning skipping instance of array property as exceeds max length. Class: "CCM_SystemDevices" Property: "HardwareIDs" MP_HinvEndpoint 14/02/2012 11:12:49 2900 (0x0B54)
    Hinv: warning skipping instance of array property as exceeds max length. Class: "CCM_SystemDevices" Property: "CompatibleIDs" MP_HinvEndpoint 14/02/2012 11:12:49 2900 (0x0B54)
    Hinv: warning skipping instance of array property as exceeds max length. Class: "CCM_SystemDevices" Property: "HardwareIDs" MP_HinvEndpoint 14/02/2012 11:12:49 2900 (0x0B54)
    Hinv: warning skipping instance of array property as exceeds max length. Class: "CCM_SystemDevices" Property: "CompatibleIDs" MP_HinvEndpoint 14/02/2012 11:12:49 2900 (0x0B54)
    Hinv: warning skipping instance of array property as exceeds max length. Class: "CCM_SystemDevices" Property: "HardwareIDs" MP_HinvEndpoint 14/02/2012 11:12:49 2900 (0x0B54)
    Hinv: warning skipping instance of array property as exceeds max length. Class: "CCM_SystemDevices" Property: "HardwareIDs" MP_HinvEndpoint 14/02/2012 11:12:49 2900 (0x0B54)
    Hinv: warning skipping instance of array property as exceeds max length. Class: "CCM_SystemDevices" Property: "HardwareIDs" MP_HinvEndpoint 14/02/2012 11:12:49 2900 (0x0B54)
    Hinv: warning skipping instance of array property as exceeds max length. Class: "CCM_SystemDevices" Property: "HardwareIDs" MP_HinvEndpoint 14/02/2012 11:12:49 2900 (0x0B54)
    Hinv Task: Translate report attachment to file "D:\Program Files (x86)\Microsoft Configuration Manager\inboxes\auth\dataldr.box\HCAIU0YB.MIF" returned 0 MP_HinvEndpoint 14/02/2012 11:12:49 2900 (0x0B54)
    Hinv Retry: ******************* End of Task ********************* MP_HinvEndpoint 14/02/2012 11:12:49 2900 (0x0B54)
    Mp Message Handler: copying attachment to D:\Program Files (x86)\Microsoft Configuration Manager\inboxes\auth\dataldr.box\HinvAttachmentQLDK651O.xml MP_HinvEndpoint 14/02/2012 11:34:36 4264 (0x10A8)
    Inv-Hinv Task: processing xml file "D:\Program Files (x86)\Microsoft Configuration Manager\inboxes\auth\dataldr.box\HinvAttachmentQLDK651O.xml" MP_HinvEndpoint 14/02/2012 11:34:36 3136 (0x0C40)
    Hinv Retry: ******************* Start of Task ********************* MP_HinvEndpoint 14/02/2012 11:34:36 3136 (0x0C40)
    Hinv Sax: loading D:\Program Files (x86)\Microsoft Configuration Manager\inboxes\auth\dataldr.box\HinvAttachmentQLDK651O.xml MP_HinvEndpoint 14/02/2012 11:34:36 3136 (0x0C40)
    Delta report from client BHX2DT-6SHK44J, action description = Hardware MP_HinvEndpoint 14/02/2012 11:34:36 3136 (0x0C40)
    Hinv Task: Translate report attachment to file "D:\Program Files (x86)\Microsoft Configuration Manager\inboxes\auth\dataldr.box\H83AYBJ8.MIF" returned 0 MP_HinvEndpoint 14/02/2012 11:34:36 3136 (0x0C40)
    Hinv Retry: ******************* End of Task ********************* MP_HinvEndpoint 14/02/2012 11:34:36 3136 (0x0C40)
    Mp Message Handler: copying attachment to D:\Program Files (x86)\Microsoft Configuration Manager\inboxes\auth\dataldr.box\HinvAttachmentPGZQ17LI.xml MP_HinvEndpoint 14/02/2012 11:41:48 4304 (0x10D0)
    Inv-Hinv Task: processing xml file "D:\Program Files (x86)\Microsoft Configuration Manager\inboxes\auth\dataldr.box\HinvAttachmentPGZQ17LI.xml" MP_HinvEndpoint 14/02/2012 11:41:48 4264 (0x10A8)
    Hinv Retry: ******************* Start of Task ********************* MP_HinvEndpoint 14/02/2012 11:41:48 4264 (0x10A8)
    Hinv Sax: loading D:\Program Files (x86)\Microsoft Configuration Manager\inboxes\auth\dataldr.box\HinvAttachmentPGZQ17LI.xml MP_HinvEndpoint 14/02/2012 11:41:48 4264 (0x10A8)
    Delta report from client AEC1DT-7KRVY4J, action description = Hardware MP_HinvEndpoint 14/02/2012 11:41:48 4264 (0x10A8)
    Hinv Task: Translate report attachment to file "D:\Program Files (x86)\Microsoft Configuration Manager\inboxes\auth\dataldr.box\HTTKB0DG.MIF" returned 0 MP_HinvEndpoint 14/02/2012 11:41:48 4264 (0x10A8)
    Hinv Retry: ******************* End of Task ********************* MP_HinvEndpoint 14/02/2012 11:41:48 4264 (0x10A8)
    Mp Message Handler: copying attachment to D:\Program Files (x86)\Microsoft Configuration Manager\inboxes\auth\dataldr.box\HinvAttachment073POWPQ.xml MP_HinvEndpoint 14/02/2012 11:54:24 3312 (0x0CF0)
    Inv-Hinv Task: processing xml file "D:\Program Files (x86)\Microsoft Configuration Manager\inboxes\auth\dataldr.box\HinvAttachment073POWPQ.xml" MP_HinvEndpoint 14/02/2012 11:54:24 4304 (0x10D0)
    Hinv Retry: ******************* Start of Task ********************* MP_HinvEndpoint 14/02/2012 11:54:24 4304 (0x10D0)
    Hinv Sax: loading D:\Program Files (x86)\Microsoft Configuration Manager\inboxes\auth\dataldr.box\HinvAttachment073POWPQ.xml MP_HinvEndpoint 14/02/2012 11:54:24 4304 (0x10D0)
    Full report from client BHX1LT-3YGMM4J, action description = Hardware MP_HinvEndpoint 14/02/2012 11:54:24 4304 (0x10D0)
    Hinv Task: Translate report attachment to file "D:\Program Files (x86)\Microsoft Configuration Manager\inboxes\auth\dataldr.box\HXFG02W7.MIF" returned 0 MP_HinvEndpoint 14/02/2012 11:54:24 4304 (0x10D0)
    Hinv Retry: ******************* End of Task ********************* MP_HinvEndpoint 14/02/2012 11:54:24 4304 (0x10D0)
    Mp Message Handler: copying attachment to D:\Program Files (x86)\Microsoft Configuration Manager\inboxes\auth\dataldr.box\HinvAttachmentTHJCQ96T.xml MP_HinvEndpoint 14/02/2012 12:11:14 3312 (0x0CF0)
    Inv-Hinv Task: processing xml file "D:\Program Files (x86)\Microsoft Configuration Manager\inboxes\auth\dataldr.box\HinvAttachmentTHJCQ96T.xml" MP_HinvEndpoint 14/02/2012 12:11:14 4304 (0x10D0)
    Hinv Retry: ******************* Start of Task ********************* MP_HinvEndpoint 14/02/2012 12:11:14 4304 (0x10D0)
    Hinv Sax: loading D:\Program Files (x86)\Microsoft Configuration Manager\inboxes\auth\dataldr.box\HinvAttachmentTHJCQ96T.xml MP_HinvEndpoint 14/02/2012 12:11:14 4304 (0x10D0)
    Delta report from client BHX2DT-65M1Z2J, action description = Hardware MP_HinvEndpoint 14/02/2012 12:11:14 4304 (0x10D0)
    Hinv: Mapping table marked for reloading. MP_HinvEndpoint 14/02/2012 12:11:14 4304 (0x10D0)
    Hinv: class name not found in the mapping table: Win32_LogicalMemoryConfiguration MP_HinvEndpoint 14/02/2012 12:11:14 4304 (0x10D0)
    Hinv: the report could not be processed completely due to unknown classes or properties - it may be obsolete MP_HinvEndpoint 14/02/2012 12:11:14 4304 (0x10D0)
    Raising event:
    [SMS_CodePage(850), SMS_LocaleID(2057)]
    instance of MpEvent_UnknownHinvClasses
    {
     ClientID = "GUID:AFA4E72C-843C-4078-9B99-75246C1C28F9";
     DateTime = "20120214121114.819000+000";
     MachineName = "AEC1-SCCM";
     ProcessID = 2300;
     ProcessingType = "Hinv";
     SiteCode = "AEC";
     ThreadID = 4304;
     Win32ErrorCode = 0;
    };
     MP_HinvEndpoint 14/02/2012 12:11:14 4304 (0x10D0)
    Hinv Task: Translate report attachment to file "D:\Program Files (x86)\Microsoft Configuration Manager\inboxes\auth\dataldr.box\HK8P63TF.MIF" returned 0 MP_HinvEndpoint 14/02/2012 12:11:14 4304 (0x10D0)
    Hinv Retry: ******************* End of Task ********************* MP_HinvEndpoint 14/02/2012 12:11:14 4304 (0x10D0)
    Mp Message Handler: copying attachment to D:\Program Files (x86)\Microsoft Configuration Manager\inboxes\auth\dataldr.box\HinvAttachmentYW5YJVVY.xml MP_HinvEndpoint 14/02/2012 12:12:02 3312 (0x0CF0)
    Inv-Hinv Task: processing xml file "D:\Program Files (x86)\Microsoft Configuration Manager\inboxes\auth\dataldr.box\HinvAttachmentYW5YJVVY.xml" MP_HinvEndpoint 14/02/2012 12:12:02 3312 (0x0CF0)
    Hinv Retry: ******************* Start of Task ********************* MP_HinvEndpoint 14/02/2012 12:12:02 3312 (0x0CF0)
    Hinv: Insufficient mapping table - reloading from SQL server forced. MP_HinvEndpoint 14/02/2012 12:12:02 3312 (0x0CF0)
    Raising event:
    [SMS_CodePage(850), SMS_LocaleID(2057)]
    instance of MpEvent_NeedToReloadHinvMap
    {
     ClientID = "GUID:AFA4E72C-843C-4078-9B99-75246C1C28F9";
     DateTime = "20120214121203.009000+000";
     MachineName = "AEC1-SCCM";
     ProcessID = 2300;
     ProcessingType = "Hardware inventory";
     SiteCode = "AEC";
     ThreadID = 3312;
     Win32ErrorCode = 0;
    };
     MP_HinvEndpoint 14/02/2012 12:12:03 3312 (0x0CF0)
    Hinv: Loaded class definition map; DB policy timestamp = 2011-10-24 12:00:31.313 MP_HinvEndpoint 14/02/2012 12:12:03 3312 (0x0CF0)
    Hinv: Normalized DB policy timestamp: 20111024120031.000000+000. MP_HinvEndpoint 14/02/2012 12:12:03 3312 (0x0CF0)
    Hinv Sax: loading D:\Program Files (x86)\Microsoft Configuration Manager\inboxes\auth\dataldr.box\HinvAttachmentYW5YJVVY.xml MP_HinvEndpoint 14/02/2012 12:12:03 3312 (0x0CF0)
    Delta report from client AEC2DT-G17315J, action description = Hardware MP_HinvEndpoint 14/02/2012 12:12:03 3312 (0x0CF0)
    Hinv Task: Translate report attachment to file "D:\Program Files (x86)\Microsoft Configuration Manager\inboxes\auth\dataldr.box\HCUUS7PO.MIF" returned 0 MP_HinvEndpoint 14/02/2012 12:12:03 3312 (0x0CF0)
    Hinv Retry: ******************* End of Task ********************* MP_HinvEndpoint 14/02/2012 12:12:03 3312 (0x0CF0)
    Mp Message Handler: copying attachment to D:\Program Files (x86)\Microsoft Configuration Manager\inboxes\auth\dataldr.box\HinvAttachmentXA45QMY7.xml MP_HinvEndpoint 14/02/2012 12:15:33 4304 (0x10D0)
    Inv-Hinv Task: processing xml file "D:\Program Files (x86)\Microsoft Configuration Manager\inboxes\auth\dataldr.box\HinvAttachmentXA45QMY7.xml" MP_HinvEndpoint 14/02/2012 12:15:33 4304 (0x10D0)
    Hinv Retry: ******************* Start of Task ********************* MP_HinvEndpoint 14/02/2012 12:15:33 4304 (0x10D0)
    Hinv Sax: loading D:\Program Files (x86)\Microsoft Configuration Manager\inboxes\auth\dataldr.box\HinvAttachmentXA45QMY7.xml MP_HinvEndpoint 14/02/2012 12:15:33 4304 (0x10D0)
    Full report from client AEC1DT-51FF81J, action description = Hardware MP_HinvEndpoint 14/02/2012 12:15:33 4304 (0x10D0)
    MpConvert: unmappable characters using code page 3 in a string "
    Start Group
    Name = "Add Remove Programs"
    ID = 434
    Class = "MICROSOFT|ADD_REMOVE_PROGRAMS|1.0"
    Pragma = "SMS:ADD"
    Key = 2
    Start Attribute Name = "DisplayName" ID = 1 Type = String Value = "Microsoft .NET Framework 2.0 ??? Language Pack" End Attribute
    Start Attribute Name = "ProdID" ID = 2 Type = String Value = "Microsoft .NET Framework 2.0 Language Pack - JPN" End Attribute
    Start Attribute Name = "Publisher" ID = 3 Type = String Value = "Microsoft Corporation" End Attribute
    " MP_HinvEndpoint 14/02/2012 12:15:33 4304 (0x10D0)
    Hinv Task: Translate report attachment to file "D:\Program Files (x86)\Microsoft Configuration Manager\inboxes\auth\dataldr.box\HU7GO67Y.MIF" returned 0 MP_HinvEndpoint 14/02/2012 12:15:33 4304 (0x10D0)
    Hinv Retry: ******************* End of Task ********************* MP_HinvEndpoint 14/02/2012 12:15:33 4304 (0x10D0)
    Mp Message Handler: copying attachment to D:\Program Files (x86)\Microsoft Configuration Manager\inboxes\auth\dataldr.box\HinvAttachmentSMKAYWG3.xml MP_HinvEndpoint 14/02/2012 12:37:08 3604 (0x0E14)
    Inv-Hinv Task: processing xml file "D:\Program Files (x86)\Microsoft Configuration Manager\inboxes\auth\dataldr.box\HinvAttachmentSMKAYWG3.xml" MP_HinvEndpoint 14/02/2012 12:37:08 4060 (0x0FDC)
    Hinv Retry: ******************* Start of Task ********************* MP_HinvEndpoint 14/02/2012 12:37:08 4060 (0x0FDC)
    Hinv Sax: loading D:\Program Files (x86)\Microsoft Configuration Manager\inboxes\auth\dataldr.box\HinvAttachmentSMKAYWG3.xml MP_HinvEndpoint 14/02/2012 12:37:08 4060 (0x0FDC)
    Full report from client BHX2DT-15Z7D2J, action description = Hardware MP_HinvEndpoint 14/02/2012 12:37:08 4060 (0x0FDC)
    Hinv Task: Translate report attachment to file "D:\Program Files (x86)\Microsoft Configuration Manager\inboxes\auth\dataldr.box\HECV0WFY.MIF" returned 0 MP_HinvEndpoint 14/02/2012 12:37:08 4060 (0x0FDC)
    Hinv Retry: ******************* End of Task ********************* MP_HinvEndpoint 14/02/2012 12:37:08 4060 (0x0FDC)
    Mp Message Handler: copying attachment to D:\Program Files (x86)\Microsoft Configuration Manager\inboxes\auth\dataldr.box\HinvAttachmentBASAVTE8.xml MP_HinvEndpoint 14/02/2012 12:46:03 4568 (0x11D8)
    Inv-Hinv Task: processing xml file "D:\Program Files (x86)\Microsoft Configuration Manager\inboxes\auth\dataldr.box\HinvAttachmentBASAVTE8.xml" MP_HinvEndpoint 14/02/2012 12:46:03 2500 (0x09C4)
    Hinv Retry: ******************* Start of Task ********************* MP_HinvEndpoint 14/02/2012 12:46:03 2500 (0x09C4)
    Hinv Sax: loading D:\Program Files (x86)\Microsoft Configuration Manager\inboxes\auth\dataldr.box\HinvAttachmentBASAVTE8.xml MP_HinvEndpoint 14/02/2012 12:46:03 2500 (0x09C4)
    Full report from client BHX1LT-5ST0F2J, action description = Hardware MP_HinvEndpoint 14/02/2012 12:46:03 2500 (0x09C4)
    Hinv Task: Translate report attachment to file "D:\Program Files (x86)\Microsoft Configuration Manager\inboxes\auth\dataldr.box\H96TRVMO.MIF" returned 0 MP_HinvEndpoint 14/02/2012 12:46:03 2500 (0x09C4)
    Hinv Retry: ******************* End of Task ********************* MP_HinvEndpoint 14/02/2012 12:46:03 2500 (0x09C4)
    Mp Message Handler: copying attachment to D:\Program Files (x86)\Microsoft Configuration Manager\inboxes\auth\dataldr.box\HinvAttachment9OWJZUK4.xml MP_HinvEndpoint 14/02/2012 13:09:19 4276 (0x10B4)
    Inv-Hinv Task: processing xml file "D:\Program Files (x86)\Microsoft Configuration Manager\inboxes\auth\dataldr.box\HinvAttachment9OWJZUK4.xml" MP_HinvEndpoint 14/02/2012 13:09:19 4880 (0x1310)
    Hinv Retry: ******************* Start of Task ********************* MP_HinvEndpoint 14/02/2012 13:09:19 4880 (0x1310)
    Hinv Sax: loading D:\Program Files (x86)\Microsoft Configuration Manager\inboxes\auth\dataldr.box\HinvAttachment9OWJZUK4.xml MP_HinvEndpoint 14/02/2012 13:09:19 4880 (0x1310)
    Delta report from client AEC1LT-JWVX1Q1, action description = Hardware MP_HinvEndpoint 14/02/2012 13:09:19 4880 (0x1310)
    Hinv Task: Translate report attachment to file "D:\Program Files (x86)\Microsoft Configuration Manager\inboxes\auth\dataldr.box\H04PDN2U.MIF" returned 0 MP_HinvEndpoint 14/02/2012 13:09:19 4880 (0x1310)
    Hinv Retry: ******************* End of Task ********************* MP_HinvEndpoint 14/02/2012 13:09:19 4880 (0x1310)
    Mp Message Handler: copying attachment to D:\Program Files (x86)\Microsoft Configuration Manager\inboxes\auth\dataldr.box\HinvAttachment48M27MO7.xml MP_HinvEndpoint 14/02/2012 14:12:59 5096 (0x13E8)
    Inv-Hinv Task: processing xml file "D:\Program Files (x86)\Microsoft Configuration Manager\inboxes\auth\dataldr.box\HinvAttachment48M27MO7.xml" MP_HinvEndpoint 14/02/2012 14:12:59 5096 (0x13E8)
    Hinv Retry: ******************* Start of Task ********************* MP_HinvEndpoint 14/02/2012 14:12:59 5096 (0x13E8)
    Hinv Sax: loading D:\Program Files (x86)\Microsoft Configuration Manager\inboxes\auth\dataldr.box\HinvAttachment48M27MO7.xml MP_HinvEndpoint 14/02/2012 14:12:59 5096 (0x13E8)
    Resync report from client BHX2DT-65M1Z2J, action description = Hardware MP_HinvEndpoint 14/02/2012 14:12:59 5096 (0x13E8)
    Hinv Task: Translate report attachment to file "D:\Program Files (x86)\Microsoft Configuration Manager\inboxes\auth\dataldr.box\HNML16UQ.MIF" returned 0 MP_HinvEndpoint 14/02/2012 14:12:59 5096 (0x13E8)
    Hinv Retry: ******************* End of Task ********************* MP_HinvEndpoint 14/02/2012 14:12:59 5096 (0x13E8)
    Mp Message Handler: copying attachment to D:\Program Files (x86)\Microsoft Configuration Manager\inboxes\auth\dataldr.box\HinvAttachment7MO39Q60.xml MP_HinvEndpoint 14/02/2012 14:17:27 3292 (0x0CDC)
    Inv-Hinv Task: processing xml file "D:\Program Files (x86)\Microsoft Configuration Manager\inboxes\auth\dataldr.box\HinvAttachment7MO39Q60.xml" MP_HinvEndpoint 14/02/2012 14:17:27 3292 (0x0CDC)
    Hinv Retry: ******************* Start of Task ********************* MP_HinvEndpoint 14/02/2012 14:17:27 3292 (0x0CDC)
    Hinv Sax: loading D:\Program Files (x86)\Microsoft Configuration Manager\inboxes\auth\dataldr.box\HinvAttachment7MO39Q60.xml MP_HinvEndpoint 14/02/2012 14:17:27 3292 (0x0CDC)
    Delta report from client AEC1LT-3X9JR4J, action description = Hardware MP_HinvEndpoint 14/02/2012 14:17:27 3292 (0x0CDC)
    Hinv Task: Translate report attachment to file "D:\Program Files (x86)\Microsoft Configuration Manager\inboxes\auth\dataldr.box\H9ZUQQNH.MIF" returned 0 MP_HinvEndpoint 14/02/2012 14:17:27 3292 (0x0CDC)
    Hinv Retry: ******************* End of Task ********************* MP_HinvEndpoint 14/02/2012 14:17:27 3292 (0x0CDC)
    Mp Message Handler: copying attachment to D:\Program Files (x86)\Microsoft Configuration Manager\inboxes\auth\dataldr.box\HinvAttachmentIHNMQGPM.xml MP_HinvEndpoint 14/02/2012 14:17:33 3292 (0x0CDC)
    Inv-Hinv Task: processing xml file "D:\Program Files (x86)\Microsoft Configuration Manager\inboxes\auth\dataldr.box\HinvAttachmentIHNMQGPM.xml" MP_HinvEndpoint 14/02/2012 14:17:33 3292 (0x0CDC)
    Hinv Retry: ******************* Start of Task ********************* MP_HinvEndpoint 14/02/2012 14:17:33 3292 (0x0CDC)
    Hinv Sax: loading D:\Program Files (x86)\Microsoft Configuration Manager\inboxes\auth\dataldr.box\HinvAttachmentIHNMQGPM.xml MP_HinvEndpoint 14/02/2012 14:17:33 3292 (0x0CDC)
    Delta report from client AEC1LT-8FPZ64J, action description = Hardware MP_HinvEndpoint 14/02/2012 14:17:33 3292 (0x0CDC)
    Hinv Task: Translate report attachment to file "D:\Program Files (x86)\Microsoft Configuration Manager\inboxes\auth\dataldr.box\HCE9X9BG.MIF" returned 0 MP_HinvEndpoint 14/02/2012 14:17:33 3292 (0x0CDC)
    Hinv Retry: ******************* End of Task ********************* MP_HinvEndpoint 14/02/2012 14:17:33 3292 (0x0CDC)
    Mp Message Handler: copying attachment to D:\Program Files (x86)\Microsoft Configuration Manager\inboxes\auth\dataldr.box\HinvAttachment8ZDBFJ5Y.xml MP_HinvEndpoint 14/02/2012 14:23:40 3900 (0x0F3C)
    Inv-Hinv Task: processing xml file "D:\Program Files (x86)\Microsoft Configuration Manager\inboxes\auth\dataldr.box\HinvAttachment8ZDBFJ5Y.xml" MP_HinvEndpoint 14/02/2012 14:23:40 3900 (0x0F3C)
    Hinv Retry: ******************* Start of Task ********************* MP_HinvEndpoint 14/02/2012 14:23:40 3900 (0x0F3C)
    Hinv Sax: loading D:\Program Files (x86)\Microsoft Configuration Manager\inboxes\auth\dataldr.box\HinvAttachment8ZDBFJ5Y.xml MP_HinvEndpoint 14/02/2012 14:23:40 3900 (0x0F3C)
    Delta report from client AEC1DT-GC5J55J, action description = Hardware MP_HinvEndpoint 14/02/2012 14:23:40 3900 (0x0F3C)
    Hinv: warning skipping instance of array property as exceeds max length. Class: "CCM_SystemDevices" Property: "CompatibleIDs" MP_HinvEndpoint 14/02/2012 14:23:40 3900 (0x0F3C)
    Hinv Task: Translate report attachment to file "D:\Program Files (x86)\Microsoft Configuration Manager\inboxes\auth\dataldr.box\HONJ5R9K.MIF" returned 0 MP_HinvEndpoint 14/02/2012 14:23:40 3900 (0x0F3C)
    Hinv Retry: ******************* End of Task ********************* MP_HinvEndpoint 14/02/2012 14:23:40 3900 (0x0F3C)
    Mp Message Handler: copying attachment to D:\Program Files (x86)\Microsoft Configuration Manager\inboxes\auth\dataldr.box\HinvAttachmentFKMZN6QT.xml MP_HinvEndpoint 14/02/2012 14:33:14 3900 (0x0F3C)
    Inv-Hinv Task: processing xml file "D:\Program Files (x86)\Microsoft Configuration Manager\inboxes\auth\dataldr.box\HinvAttachmentFKMZN6QT.xml" MP_HinvEndpoint 14/02/2012 14:33:14 244 (0x00F4)
    Hinv Retry: ******************* Start of Task ********************* MP_HinvEndpoint 14/02/2012 14:33:14 244 (0x00F4)
    Hinv Sax: loading D:\Program Files (x86)\Microsoft Configuration Manager\inboxes\auth\dataldr.box\HinvAttachmentFKMZN6QT.xml MP_HinvEndpoint 14/02/2012 14:33:14 244 (0x00F4)
    Delta report from client AEC1LT-JBLVZN1, action description = Hardware MP_HinvEndpoint 14/02/2012 14:33:14 244 (0x00F4)
    Hinv Task: Translate report attachment to file "D:\Program Files (x86)\Microsoft Configuration Manager\inboxes\auth\dataldr.box\HY7ZINBY.MIF" returned 0 MP_HinvEndpoint 14/02/2012 14:33:14 244 (0x00F4)
    Hinv Retry: ******************* End of Task ********************* MP_HinvEndpoint 14/02/2012 14:33:14 244 (0x00F4)
    Mp Message Handler: copying attachment to D:\Program Files (x86)\Microsoft Configuration Manager\inboxes\auth\dataldr.box\HinvAttachmentQARS8N3P.xml MP_HinvEndpoint 14/02/2012 14:36:29 3900 (0x0F3C)
    Inv-Hinv Task: processing xml file "D:\Program Files (x86)\Microsoft Configuration Manager\inboxes\auth\dataldr.box\HinvAttachmentQARS8N3P.xml" MP_HinvEndpoint 14/02/2012 14:36:29 3900 (0x0F3C)
    Hinv Retry: ******************* Start of Task ********************* MP_HinvEndpoint 14/02/2012 14:36:29 3900 (0x0F3C)
    Hinv Sax: loading D:\Program Files (x86)\Microsoft Configuration Manager\inboxes\auth\dataldr.box\HinvAttachmentQARS8N3P.xml MP_HinvEndpoint 14/02/2012 14:36:29 3900 (0x0F3C)
    Delta report from client BHX2DT-6K96J0J, action description = Hardware MP_HinvEndpoint 14/02/2012 14:36:29 3900 (0x0F3C)
    Hinv Task: Translate report attachment to file "D:\Program Files (x86)\Microsoft Configuration Manager\inboxes\auth\dataldr.box\H22ALN4E.MIF" returned 0 MP_HinvEndpoint 14/02/2012 14:36:29 3900 (0x0F3C)
    Hinv Retry: ******************* End of Task ********************* MP_HinvEndpoint 14/02/2012 14:36:29 3900 (0x0F3C)
    Mp Message Handler: copying attachment to D:\Program Files (x86)\Microsoft Configuration Manager\inboxes\auth\dataldr.box\HinvAttachmentQ20RQ79N.xml MP_HinvEndpoint 14/02/2012 14:58:07 5812 (0x16B4)
    Inv-Hinv Task: processing xml file "D:\Program Files (x86)\Microsoft Configuration Manager\inboxes\auth\dataldr.box\HinvAttachmentQ20RQ79N.xml" MP_HinvEndpoint 14/02/2012 14:58:07 3836 (0x0EFC)
    Hinv Retry: ******************* Start of Task ********************* MP_HinvEndpoint 14/02/2012 14:58:07 3836 (0x0EFC)
    Hinv Sax: loading D:\Program Files (x86)\Microsoft Configuration Manager\inboxes\auth\dataldr.box\HinvAttachmentQ20RQ79N.xml MP_HinvEndpoint 14/02/2012 14:58:07 3836 (0x0EFC)
    Delta report from client AEC1LT-5H17S4J, action description = Hardware MP_HinvEndpoint 14/02/2012 14:58:07 3836 (0x0EFC)
    Hinv Task: Translate report attachment to file "D:\Program Files (x86)\Microsoft Configuration Manager\inboxes\auth\dataldr.box\HG9R3KPI.MIF" returned 0 MP_HinvEndpoint 14/02/2012 14:58:07 3836 (0x0EFC)
    Hinv Retry: ******************* End of Task ********************* MP_HinvEndpoint 14/02/2012 14:58:07 3836 (0x0EFC)
    Mp Message Handler: copying attachment to D:\Program Files (x86)\Microsoft Configuration Manager\inboxes\auth\dataldr.box\HinvAttachment5QWCCHTC.xml MP_HinvEndpoint 14/02/2012 15:00:55 4848 (0x12F0)
    Inv-Hinv Task: processing xml file "D:\Program Files (x86)\Microsoft Configuration Manager\inboxes\auth\dataldr.box\HinvAttachment5QWCCHTC.xml" MP_HinvEndpoint 14/02/2012 15:00:55 3836 (0x0EFC)
    Hinv Retry: ******************* Start of Task ********************* MP_HinvEndpoint 14/02/2012 15:00:55 3836 (0x0EFC)
    Hinv Sax: loading D:\Program Files (x86)\Microsoft Configuration Manager\inboxes\auth\dataldr.box\HinvAttachment5QWCCHTC.xml MP_HinvEndpoint 14/02/2012 15:00:55 3836 (0x0EFC)
    Delta report from client AEC1LT-1DJXZL1, action description = Hardware MP_HinvEndpoint 14/02/2012 15:00:55 3836 (0x0EFC)
    Hinv Task: Translate report attachment to file "D:\Program Files (x86)\Microsoft Configuration Manager\inboxes\auth\dataldr.box\HB3LIQ4E.MIF" returned 0 MP_HinvEndpoint 14/02/2012 15:00:55 3836 (0x0EFC)
    Hinv Retry: ******************* End of Task ********************* MP_HinvEndpoint 14/02/2012 15:00:55 3836 (0x0EFC)

    This is where the problem started.

    Prior to this the SCCM Server was working fine.

    Friday, February 17, 2012 4:17 PM
  • Sherry,

    -1st http entry

    <MPCertificate>

      <Certificate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ertificate>
      </MPCertificate>

    2nd http entry

    -<MPList>

    - <MP Name="AEC1-SCCM" FQDN="AEC1-SCCM.AECUK.AEC.LOCAL">
      <Version>6487</Version>
      <Capabilities SchemaVersion="1.0" />
      </MP>
      </MPList>

    With regard to the MP_HINV.LOG please see my additionla post for the entries theres

    When I go to the server there is no additional entries for the clients after 15:00 hours on Tuesday.

    So the additional steps in checking the files due to the fact that there are no updated entries for any clients after that time.

    thanks you for your replies so far and the assistance you have offered.

    Regards Guntherreed

    Friday, February 17, 2012 4:40 PM
  • After performing additional checks there are a lot of errors in the following files :-

    MP_RegistrationManager.log

    MP Reg: Failed to get client(GUID:79595543-B20E-4822-A60B-E7FB7A8EA53D) public key: 0x80040238 MP_RegistrationManager 14/02/2012 12:40:06 3252 (0x0CB4)
    MP Reg: Processing completed. Completion state = 0 MP_RegistrationManager 14/02/2012 12:40:06 3252 (0x0CB4)
    MP Reg: Processing completed. Completion state = 0 MP_RegistrationManager 14/02/2012 12:41:06 2764 (0x0ACC)
    Certificate issued to 'SMS' has expired. MP_RegistrationManager 14/02/2012 14:07:52 4680 (0x1248)
    MP Reg: Registration request body is invalid. MP_RegistrationManager 14/02/2012 14:07:52 4680 (0x1248)
    MP Reg: Registration failed. MP_RegistrationManager 14/02/2012 14:07:52 4680 (0x1248)
    MP Reg: Processing completed. Completion state = 0 MP_RegistrationManager 14/02/2012 14:07:52 4680 (0x1248)
    Certificate issued to 'SMS' has expired. MP_RegistrationManager 14/02/2012 14:17:54 4680 (0x1248)
    MP Reg: Registration request body is invalid. MP_RegistrationManager 14/02/2012 14:17:54 4680 (0x1248)
    MP Reg: Registration failed. MP_RegistrationManager 14/02/2012 14:17:54 4680 (0x1248)
    MP Reg: Processing completed. Completion state = 0 MP_RegistrationManager 14/02/2012 14:17:54 4680 (0x1248)
    Certificate issued to 'SMS' has expired. MP_RegistrationManager 14/02/2012 14:27:51 3244 (0x0CAC)
    MP Reg: Registration request body is invalid. MP_RegistrationManager 14/02/2012 14:27:51 3244 (0x0CAC)
    MP Reg: Registration failed. MP_RegistrationManager 14/02/2012 14:27:51 3244 (0x0CAC)
    MP Reg: Processing completed. Completion state = 0 MP_RegistrationManager 14/02/2012 14:27:51 3244 (0x0CAC)

    MP_Location.log

    CHandleLocationRequest::CreateReply failed with error (80004005). MP_LocationManager 23/01/2012 13:49:53 6064 (0x17B0)
    MP LM: Message discarded MP_LocationManager 23/01/2012 13:49:53 6064 (0x17B0)
    CMPDBConnection::Init(): IDBInitialize::Initialize() failed with 0x80004005 MP_LocationManager 23/01/2012 13:49:53 884 (0x0374)
    ======================================= MP_LocationManager 23/01/2012 13:49:53 884 (0x0374)

    MPDB ERROR - CONNECTION PARAMETERS
    SQL Server Name     :Servername\SCCM
    SQL Database Name   : SMS_AEC
    Integrated Auth     : True

    MPDB ERROR - EXTENDED INFORMATION
    MPDB Method         : Init()
    MPDB Method HRESULT : 0x80004005
    Error Description   : null
    OLEDB IID           : null
    ProgID              : null

    MPDB ERROR - INFORMATION FROM DRIVER
    null MP_LocationManager 23/01/2012 13:49:53 884 (0x0374)
    =======================================
     MP_LocationManager 23/01/2012 13:49:53 884 (0x0374)
    CHandleLocationRequest::CreateReply failed with error (80004005). MP_LocationManager 23/01/2012 13:49:53 884 (0x0374)
    MP LM: Message discarded MP_LocationManager 23/01/2012 13:49:53 884 (0x0374)
    CMPDBConnection::Init(): IDBInitialize::Initialize() failed with 0x80004005 MP_LocationManager 23/01/2012 13:49:57 6064 (0x17B0)
    ======================================= MP_LocationManager 23/01/2012 13:49:57 6064 (0x17B0)

    MPDB ERROR - CONNECTION PARAMETERS
    SQL Server Name     : Servername\SCCM
    SQL Database Name   : SMS_AEC
    Integrated Auth     : True

    MPDB ERROR - EXTENDED INFORMATION
    MPDB Method         : Init()
    MPDB Method HRESULT : 0x80004005
    Error Description   : null
    OLEDB IID           : null
    ProgID              : null

    MPDB ERROR - INFORMATION FROM DRIVER
    null MP_LocationManager 23/01/2012 13:49:57 6064 (0x17B0)
    =======================================
     MP_LocationManager 23/01/2012 13:49:57 6064 (0x17B0)
    CHandleLocationRequest::CreateReply failed with error (80004005). MP_LocationManager 23/01/2012 13:49:57 6064 (0x17B0)
    MP LM: Message discarded MP_LocationManager 23/01/2012 13:49:57 6064 (0x17B0)
    CMPDBConnection::Init(): IDBInitialize::Initialize() failed with 0x80004005 MP_LocationManager 23/01/2012 13:51:35 5284 (0x14A4)
    ======================================= MP_LocationManager 23/01/2012 13:51:35 5284 (0x14A4)

    MPDB ERROR - CONNECTION PARAMETERS
    SQL Server Name     : Servername\SCCM
    SQL Database Name   : SMS_AEC
    Integrated Auth     : True

    MPDB ERROR - EXTENDED INFORMATION
    MPDB Method         : Init()
    MPDB Method HRESULT : 0x80004005
    Error Description   : Login timeout expired
    OLEDB IID           : {0C733A8B-2A1C-11CE-ADE5-00AA0044773D}
    ProgID              : Microsoft OLE DB Provider for SQL Server

    MPDB ERROR - INFORMATION FROM DRIVER
    null MP_LocationManager 23/01/2012 13:51:35 5284 (0x14A4)
    =======================================
     MP_LocationManager 23/01/2012 13:51:35 5284 (0x14A4)
    CHandleLocationRequest::CreateReply failed with error (80004005). MP_LocationManager 23/01/2012 13:51:35 5284 (0x14A4)
    MP LM: Message discarded MP_LocationManager 23/01/2012 13:51:35 5284 (0x14A4)
    CMPDBConnection::Init(): IDBInitialize::Initialize() failed with 0x80004005 MP_LocationManager 07/02/2012 22:54:41 7952 (0x1F10)
    ======================================= MP_LocationManager 07/02/2012 22:54:41 7952 (0x1F10)

    MPDB ERROR - CONNECTION PARAMETERS
    SQL Server Name     : Servername\SCCM
    SQL Database Name   : SMS_AEC
    Integrated Auth     : True

    MPDB ERROR - EXTENDED INFORMATION
    MPDB Method         : Init()
    MPDB Method HRESULT : 0x80004005
    Error Description   : null
    OLEDB IID           : null
    ProgID              : null

    MPDB ERROR - INFORMATION FROM DRIVER
    null MP_LocationManager 07/02/2012 22:54:41 7952 (0x1F10)
    =======================================
     MP_LocationManager 07/02/2012 22:54:41 7952 (0x1F10)
    CHandleLocationRequest::CreateReply failed with error (80004005). MP_LocationManager 07/02/2012 22:54:41 7952 (0x1F10)
    MP LM: Message discarded MP_LocationManager 07/02/2012 22:54:41 7952 (0x1F10)
    SMS MP Location Manager stopped. MP_LocationManager 09/02/2012 14:12:07 6456 (0x1938)
    SMS MP Location Manager started. MP_LocationManager 10/02/2012 08:09:27 9964 (0x26EC)
    SMS MP Location Manager stopped. MP_LocationManager 14/02/2012 07:41:31 2384 (0x0950)
    SMS MP Location Manager started. MP_LocationManager 14/02/2012 07:45:07 3804 (0x0EDC)
    SMS MP Location Manager stopped. MP_LocationManager 14/02/2012 15:48:36 5832 (0x16C8)

    If someone could please help with this I would be EXTREMELY grateful.

    There is so much on the web regarding these errors I really cannot see the wood for the trees.

    SOS ____SOS _____SOS_______SOS______SOS

    Monday, February 20, 2012 6:17 PM
  • A few things:

    • if this is urgent then I always recommend that you call CSS (MS support)
    • Are you in native mode?
    • Have you re-used a site code recently, when
      rebuilding a site?






    http://www.enhansoft.com/

    Monday, February 20, 2012 6:27 PM
  • Garth,

    In answer to your questions :-

    • Could you provide the CSS number? (I am in the UK and felt it more prudent to access the greatest expertise in the States)
    • The site is in mixed mode
    • The site code is unique, we are in the process of de-commisioning an SMS Site in another trusted domain and the clients have been updated/Advanced client installed after those clients were migrated to the new domain. Nearly 1200 clients registered correctly over the past month (or so I thought.
    • Due to the issues detailed above I can no longer deliver apps, or indeed run the client install from the client share.
    • The site was working fine up until last Tuesday when the clients stopped reporting their 7 day HW/SW inventory.
    • The worst aspect of this is the fact that the console dos not report errors in the console - it is only after Sherry kindly pointed out the MP_XXX.LOG files that the scale of the issue became apparent.

    Regards Andy Reed

    Monday, February 20, 2012 9:33 PM
  • For different support options, start here:  http://support.microsoft.com/ph/12769  You just might be interested in one of the choices under "Assisted Support".  If you have a Technical Account Manager (also known as a TAM, the person who pays the license for your company would know I think if you have a TAM or not); but if you have a TAM, you could start assisted support through them.


    Standardize. Simplify. Automate.

    Monday, February 20, 2012 9:48 PM
  • BTW the link above does not work
    Monday, February 20, 2012 9:49 PM
  • OK Sherry,

    I thought it was getting pretty desperate after finding those log entries today.

    I really don't want to go through deleting the current server and start from scratch - we have been waiting to implement this site for ages, and this level of errors I have experienced does not fill me with enthusiasm.

    Thanks very much for your time and assistance.

    Regards

    Monday, February 20, 2012 10:08 PM
  • If I do find the answer, or get assistance to resolve this issue I will document what the resolution is.

    Thanks again

    Andy Reed

    Monday, February 20, 2012 10:10 PM
  • sorry about the link.  fyi, all I did was search for "Calling Microsoft Support", and then followed links to "server apps", and then a link to System Center Configuration Manager, which gave me that link.

    Cert issues, like you've indicated you have, normally I think of that as a Native Mode issue.  mixed mode does have certs, but they usually don't give hassle like you indicate you have.

    Do you have any clients?  or is this still sort of a lab? not production yet?  Have you tried installing a test client specifically inputting  RESETKEYINFORMATION=TRUE in the ccmsetup.exe line?


    Standardize. Simplify. Automate.

    Monday, February 20, 2012 10:35 PM
  • Sherry,

    Yes we have nearlly 1200 clients that have installed successfully since the site went live ina production environment.

    We are performing an Client Installation AD site Discovery method.

    The last entry for HW/SW inventory took place last Tuesday 14th at approximately 15:00 hours.

    The clients that are in the console perfrom their HW/SW inventory and say in the log files that they have successfully sent their updates.

    If I perform a manual HW/SW inventory on the client the same result appears in the log files successfully sent.

    No updates appear in the dataldr.log file to say that that any machine has reported in since the date specified above.

    The client that I attempt to manually install the clients on with the RESETKEYINFORMATION=TRUE parameter shows the following errors in the ccmsetup.log

    <![LOG[==========[ ccmsetup started in process 3824 ]==========]LOG]!><time="11:01:34.384+000" date="02-21-2012" component="ccmsetup" context="" type="1" thread="3828" file="ccmsetup.cpp:9010">
    <![LOG[Version: 4.0.6487.2000]LOG]!><time="11:01:34.384+000" date="02-21-2012" component="ccmsetup" context="" type="1" thread="3828" file="ccmsetup.cpp:2068">
    <![LOG[Command line parameters for ccmsetup have been specified.  No registry lookup for command line parameters is required.]LOG]!><time="11:01:34.384+000" date="02-21-2012" component="ccmsetup" context="" type="1" thread="3828" file="ccmsetup.cpp:4093">
    <![LOG[Command line: "\\aec1-sccm\SMS_AEC\Client\ccmsetup.exe" RESETKEYINFORMATION=TRUE]LOG]!><time="11:01:34.384+000" date="02-21-2012" component="ccmsetup" context="" type="1" thread="3828" file="ccmsetup.cpp:4102">
    <![LOG[Local Machine is joined to an AD domain]LOG]!><time="11:01:34.384+000" date="02-21-2012" component="ccmsetup" context="" type="1" thread="3828" file="ccmsetup.cpp:847">
    <![LOG[User credentials are not required to access installation files. ccmsetup will be executed in service-only mode.]LOG]!><time="11:01:34.384+000" date="02-21-2012" component="ccmsetup" context="" type="1" thread="3828" file="ccmsetup.cpp:2299">
    <![LOG[Updated security on object C:\Windows\system32\ccmsetup\.]LOG]!><time="11:01:34.384+000" date="02-21-2012" component="ccmsetup" context="" type="0" thread="3828" file="ccmsetup.cpp:8849">
    <![LOG[A Fallback Status Point has not been specified.  Message with STATEID='100' will not be sent.]LOG]!><time="11:01:34.384+000" date="02-21-2012" component="ccmsetup" context="" type="1" thread="3828" file="ccmsetup.cpp:9330">
    <![LOG[ccmsetup service is stopped.]LOG]!><time="11:01:34.384+000" date="02-21-2012" component="ccmsetup" context="" type="1" thread="3828" file="ccmsetup.cpp:3548">
    <![LOG[Successfully deleted the ccmsetup service]LOG]!><time="11:01:39.392+000" date="02-21-2012" component="ccmsetup" context="" type="1" thread="3828" file="ccmsetup.cpp:3592">
    <![LOG[Ccmsetup is not registered in the Run key]LOG]!><time="11:01:39.392+000" date="02-21-2012" component="ccmsetup" context="" type="1" thread="3828" file="ccmsetup.cpp:3850">
    <![LOG[Successfully deleted existing ccmsetup.exe]LOG]!><time="11:01:40.406+000" date="02-21-2012" component="ccmsetup" context="" type="1" thread="3828" file="ccmsetup.cpp:3301">
    <![LOG[Downloading file \\aec1-sccm\SMS_AEC\Client\ccmsetup.exe to C:\Windows\system32\ccmsetup\ccmsetup.exe]LOG]!><time="11:01:40.406+000" date="02-21-2012" component="ccmsetup" context="" type="1" thread="3828" file="ccmsetup.cpp:5259">
    <![LOG[File download 10% complete (61440 of 611168 bytes).]LOG]!><time="11:01:40.468+000" date="02-21-2012" component="ccmsetup" context="" type="0" thread="3828" file="ccmsetup.cpp:8694">
    <![LOG[File download 20% complete (122880 of 611168 bytes).]LOG]!><time="11:01:40.468+000" date="02-21-2012" component="ccmsetup" context="" type="0" thread="3828" file="ccmsetup.cpp:8694">
    <![LOG[File download 30% complete (184320 of 611168 bytes).]LOG]!><time="11:01:40.468+000" date="02-21-2012" component="ccmsetup" context="" type="0" thread="3828" file="ccmsetup.cpp:8694">
    <![LOG[File download 40% complete (245760 of 611168 bytes).]LOG]!><time="11:01:40.499+000" date="02-21-2012" component="ccmsetup" context="" type="0" thread="3828" file="ccmsetup.cpp:8694">
    <![LOG[File download 50% complete (307200 of 611168 bytes).]LOG]!><time="11:01:40.499+000" date="02-21-2012" component="ccmsetup" context="" type="0" thread="3828" file="ccmsetup.cpp:8694">
    <![LOG[File download 60% complete (368640 of 611168 bytes).]LOG]!><time="11:01:40.499+000" date="02-21-2012" component="ccmsetup" context="" type="0" thread="3828" file="ccmsetup.cpp:8694">
    <![LOG[File download 70% complete (430080 of 611168 bytes).]LOG]!><time="11:01:40.499+000" date="02-21-2012" component="ccmsetup" context="" type="0" thread="3828" file="ccmsetup.cpp:8694">
    <![LOG[File download 80% complete (491520 of 611168 bytes).]LOG]!><time="11:01:40.515+000" date="02-21-2012" component="ccmsetup" context="" type="0" thread="3828" file="ccmsetup.cpp:8694">
    <![LOG[File download 90% complete (552960 of 611168 bytes).]LOG]!><time="11:01:40.515+000" date="02-21-2012" component="ccmsetup" context="" type="0" thread="3828" file="ccmsetup.cpp:8694">
    <![LOG[File download 100% complete (611168 of 611168 bytes).]LOG]!><time="11:01:40.530+000" date="02-21-2012" component="ccmsetup" context="" type="0" thread="3828" file="ccmsetup.cpp:8694">
    <![LOG[Download complete.]LOG]!><time="11:01:40.640+000" date="02-21-2012" component="ccmsetup" context="" type="1" thread="3828" file="ccmsetup.cpp:5337">
    <![LOG[Successfully created the ccmsetup service]LOG]!><time="11:01:41.170+000" date="02-21-2012" component="ccmsetup" context="" type="1" thread="3828" file="ccmsetup.cpp:3507">
    <![LOG[==========[ ccmsetup started in process 3852 ]==========]LOG]!><time="11:01:41.248+000" date="02-21-2012" component="ccmsetup" context="" type="1" thread="3856" file="ccmsetup.cpp:9010">
    <![LOG[Version: 4.0.6487.2000]LOG]!><time="11:01:41.248+000" date="02-21-2012" component="ccmsetup" context="" type="1" thread="3856" file="ccmsetup.cpp:2068">
    <![LOG[Command line parameters for ccmsetup have been specified.  No registry lookup for command line parameters is required.]LOG]!><time="11:01:41.248+000" date="02-21-2012" component="ccmsetup" context="" type="1" thread="3856" file="ccmsetup.cpp:4093">
    <![LOG[Command line: "C:\Windows\system32\ccmsetup\ccmsetup.exe" /runservice /source:"\\aec1-sccm\SMS_AEC\Client"  RESETKEYINFORMATION=TRUE]LOG]!><time="11:01:41.248+000" date="02-21-2012" component="ccmsetup" context="" type="1" thread="3856" file="ccmsetup.cpp:4102">
    <![LOG[CCMHTTPPORT:    80]LOG]!><time="11:01:41.248+000" date="02-21-2012" component="ccmsetup" context="" type="1" thread="3856" file="ccmsetup.cpp:8008">
    <![LOG[CCMHTTPSPORT:    443]LOG]!><time="11:01:41.248+000" date="02-21-2012" component="ccmsetup" context="" type="1" thread="3856" file="ccmsetup.cpp:8023">
    <![LOG[CCMHTTPSSTATE:    2147483648]LOG]!><time="11:01:41.248+000" date="02-21-2012" component="ccmsetup" context="" type="1" thread="3856" file="ccmsetup.cpp:8041">
    <![LOG[CCMHTTPSCERTNAME:    ]LOG]!><time="11:01:41.248+000" date="02-21-2012" component="ccmsetup" context="" type="1" thread="3856" file="ccmsetup.cpp:8069">
    <![LOG[FSP:    ]LOG]!><time="11:01:41.248+000" date="02-21-2012" component="ccmsetup" context="" type="1" thread="3856" file="ccmsetup.cpp:8084">
    <![LOG[Config file:      ]LOG]!><time="11:01:41.248+000" date="02-21-2012" component="ccmsetup" context="" type="1" thread="3856" file="ccmsetup.cpp:4497">
    <![LOG[Retry time:       10 minute(s)]LOG]!><time="11:01:41.248+000" date="02-21-2012" component="ccmsetup" context="" type="1" thread="3856" file="ccmsetup.cpp:4498">
    <![LOG[MSI log file:     ]LOG]!><time="11:01:41.248+000" date="02-21-2012" component="ccmsetup" context="" type="1" thread="3856" file="ccmsetup.cpp:4499">
    <![LOG[MSI properties:    RESETKEYINFORMATION="TRUE" CCMHTTPPORT="80" CCMHTTPSPORT="443"]LOG]!><time="11:01:41.248+000" date="02-21-2012" component="ccmsetup" context="" type="1" thread="3856" file="ccmsetup.cpp:4500">
    <![LOG[Source List:]LOG]!><time="11:01:41.248+000" date="02-21-2012" component="ccmsetup" context="" type="1" thread="3856" file="ccmsetup.cpp:4508">
    <![LOG[                  <time="11:01:41.311+000">\\aec1-sccm\SMS_AEC\Client]LOG]!><time="11:01:41.311+000" date="02-21-2012" component="ccmsetup" context="" type="1" thread="3872" file="ccmsetup.cpp:5071">
    <![LOG[Downloading \\aec1-sccm\SMS_AEC\Client\ccmsetup.cab to C:\Windows\system32\ccmsetup\ccmsetup.cab]LOG]!><time="11:01:41.311+000" date="02-21-2012" component="ccmsetup" context="" type="1" thread="3872" file="ccmsetup.cpp:5259">
    <![LOG[Download failed (5). Waiting for retry...]LOG]!><time="11:01:41.311+000" date="02-21-2012" component="ccmsetup" context="" type="2" thread="3872" file="ccmsetup.cpp:5290">
    <![LOG[Next retry in 10 minute(s)...]LOG]!><time="11:01:41.311+000" date="02-21-2012" component="ccmsetup" context="" type="0" thread="3872" file="ccmsetup.cpp:8348">

    Regards Andy Reed

    Tuesday, February 21, 2012 2:21 PM
  • Understood.  Well, here's the last two things I would try before calling Support.

    1)  Take note of your current MP settings.  Uninstall the Management Point.  monitor mpsetup.log.  Once it's gone completely according to the log, then add that MP role right back on.  Monitor mpsetup.log--IF there is some wierd issue going on, the mpsetup.log might tell you where to look.

    2) If simply removing/reinstalling the MP didn't fix anything, then I'd try a site reset.  Site reset may sound scary, but it's actually dead easy and nothing to worry about.  It's worth trying anyway.

    If neither of the above work, I'd open a call to Microsoft.


    Standardize. Simplify. Automate.

    Tuesday, February 21, 2012 2:58 PM
  • Sherry,

    I do appreciate your time on this.

    With regard to point 2 and the site reset, do I restore the site from the backup PRIOR to the errors that started to occur in the various mP_XXX.log files???

    Regards Andy Reed

    Tuesday, February 21, 2012 3:56 PM
  • I didn't say restore from backup.

    Site Reset != restore from backup.

    If that's really what you want to do, sure, restore from backup might work, too.  Personally, I'd call Microsoft before resorting to a restore, but maybe that's just me.


    Standardize. Simplify. Automate.

    Tuesday, February 21, 2012 4:36 PM
  • OK Sherry will try the management point first and if this doesn't work I will perform the site reset.

    Thanks again for your time.

    Regards Andy Reed

    Tuesday, February 21, 2012 5:15 PM
  • Sherry,

    Have deleted and re-installed the Management Point - log files did not show any errors.

    Same error condition exists.

    After re-instaing the MP I ran the Management Point Troubleshooter fromConfigMGR 2007 Toolkit V2 and all of the tests passed successfully.

    The next option is the site repair which I will try later.

    Regards Andy Reed

    Wednesday, February 22, 2012 10:55 AM
  • Sherry,

    I think I have found the issue and it is with respect to IIS.

     

    I have spotted that there were two W3SCVC folders in C:\inetpub\logs\logfiles\w3svc1 and w3svc2.

    I have investigated the entries under this area and there are the following entries for all of the files from the 15<sup>th</sup> for connection attempts, there are 404 connection failures for all clients in the W3SVC2 folder, as below.

    2012-02-23 23:58:36 10.201.96.179 CCM_POST /ccm_system/request - 80 - 10.204.69.48 ccmhttp 404 0 64 0

    2012-02-23 23:58:36 10.201.96.179 CCM_POST /ccm_system/request - 80 - 10.204.69.50 ccmhttp 404 0 2 0

    2012-02-23 23:58:38 10.201.96.179 CCM_POST /ccm_system/request - 80 - 10.204.72.83 ccmhttp 404 0 64 15

    2012-02-23 23:58:38 10.201.96.179 CCM_POST /ccm_system/request - 80 - 10.201.71.91 ccmhttp 404 0 64 15

    2012-02-23 23:58:39 10.201.96.179 POST /SMS_FSP/.sms_fsp - 80 - 10.204.74.40 ccmhttp 404 0 64 0

    2012-02-23 23:58:39 10.201.96.179 POST /SMS_FSP/.sms_fsp - 80 - 10.204.74.40 ccmhttp 404 0 64 0

    2012-02-23 23:58:39 10.201.96.179 CCM_POST /ccm_system/request - 80 - 10.204.69.97 ccmhttp 404 0 64 15

    2012-02-23 23:58:39 10.201.96.179 CCM_POST /ccm_system/request - 80 - 10.201.70.141 ccmhttp 404 0 2 0

    2012-02-23 23:58:40 10.201.96.179 CCM_POST /ccm_system/request - 80 - 10.204.69.117 ccmhttp 404 0 2 0

    2012-02-23 23:58:40 10.201.96.179 POST /SMS_FSP/.sms_fsp - 80 - 10.204.71.120 ccmhttp 404 0 64 0

    2012-02-23 23:58:40 10.201.96.179 POST /SMS_FSP/.sms_fsp - 80 - 10.204.71.120 ccmhttp 404 0 64 0

    2012-02-23 23:58:40 10.201.96.179 POST /SMS_FSP/.sms_fsp - 80 - 10.204.71.120 ccmhttp 404 0 64 0

    2012-02-23 23:58:40 10.201.96.179 POST /SMS_FSP/.sms_fsp - 80 - 10.204.71.120 ccmhttp 404 0 64 0

    2012-02-23 23:58:40 10.201.96.179 CCM_POST /ccm_system/request - 80 - 10.201.74.51 ccmhttp 404 0 64 0

    2012-02-23 23:58:40 10.201.96.179 CCM_POST /ccm_system/request - 80 - 10.204.68.37 ccmhttp 404 0 64 0

    2012-02-23 23:58:42 10.201.96.179 CCM_POST /ccm_system/request - 80 - 10.201.71.71 ccmhttp 404 0 2 0

    2012-02-23 23:58:43 10.201.96.179 CCM_POST /ccm_system/request - 80 - 10.204.69.46 ccmhttp 404 0 64 0

    2012-02-23 23:58:43 10.201.96.179 CCM_POST /ccm_system/request - 80 - 10.204.168.205 ccmhttp 404 0 2 0

    2012-02-23 23:58:44 10.201.96.179 CCM_POST /ccm_system/request - 80 - 10.201.71.105 ccmhttp 404 0 64 31

    2012-02-23 23:58:49 10.201.96.179 CCM_POST /ccm_system/request - 80 - 10.201.77.37 ccmhttp 404 0 64 0

    2012-02-23 23:58:49 10.201.96.179 CCM_POST /ccm_system/request - 80 - 10.204.74.60 ccmhttp 404 0 64 15

    2012-02-23 23:58:50 10.201.96.179 CCM_POST /ccm_system/request - 80 - 10.201.66.49 ccmhttp 404 0 2 203

    2012-02-23 23:58:52 10.201.96.179 POST /SMS_FSP/.sms_fsp - 80 - 10.201.71.86 ccmhttp 404 0 64 0

    2012-02-23 23:58:52 10.201.96.179 POST /SMS_FSP/.sms_fsp - 80 - 10.201.71.86 ccmhttp 404 0 64 0

    2012-02-23 23:58:52 10.201.96.179 POST /SMS_FSP/.sms_fsp - 80 - 10.201.71.86 ccmhttp 404 0 64 0

    2012-02-23 23:58:52 10.201.96.179 POST /SMS_FSP/.sms_fsp - 80 - 10.201.71.86 ccmhttp 404 0 64 0

    2012-02-23 23:58:52 10.201.96.179 CCM_POST /ccm_system/request - 80 - 10.201.71.51 ccmhttp 404 0 64 0

    2012-02-23 23:58:54 10.201.96.179 CCM_POST /ccm_system/request - 80 - 10.204.68.58 ccmhttp 404 0 2 0

    2012-02-23 23:58:54 10.201.96.179 CCM_POST /ccm_system/request - 80 - 10.201.68.53 ccmhttp 404 0 64 15

    2012-02-23 23:58:55 10.201.96.179 POST /SMS_FSP/.sms_fsp - 80 - 10.201.71.51 ccmhttp 404 0 64 0

    2012-02-23 23:58:55 10.201.96.179 POST /SMS_FSP/.sms_fsp - 80 - 10.201.71.51 ccmhttp 404 0 64 0

    2012-02-23 23:58:55 10.201.96.179 POST /SMS_FSP/.sms_fsp - 80 - 10.201.71.51 ccmhttp 404 0 64 0

    2012-02-23 23:58:55 10.201.96.179 POST /SMS_FSP/.sms_fsp - 80 - 10.201.71.51 ccmhttp 404 0 64 0

    2012-02-23 23:58:56 10.201.96.179 CCM_POST /ccm_system/request - 80 - 10.201.66.32 ccmhttp 404 0 2 0

    2012-02-23 23:58:56 10.201.96.179 CCM_POST /ccm_system/request - 80 - 10.201.70.66 ccmhttp 404 0 2 0

    2012-02-23 23:58:56 10.201.96.179 CCM_POST /ccm_system/request - 80 - 10.204.70.77 ccmhttp 404 0 64 15

    2012-02-23 23:58:56 10.201.96.179 POST /SMS_FSP/.sms_fsp - 80 - 10.201.67.164 ccmhttp 404 0 64 0

    2012-02-23 23:58:56 10.201.96.179 POST /SMS_FSP/.sms_fsp - 80 - 10.201.67.164 ccmhttp 404 0 64 0

    2012-02-23 23:58:56 10.201.96.179 POST /SMS_FSP/.sms_fsp - 80 - 10.201.67.164 ccmhttp 404 0 64 0

    2012-02-23 23:58:56 10.201.96.179 POST /SMS_FSP/.sms_fsp - 80 - 10.201.67.164 ccmhttp 404 0 64 0

    2012-02-23 23:58:58 10.201.96.179 CCM_POST /ccm_system/request - 80 - 10.204.71.34 ccmhttp 404 0 64 15

    2012-02-23 23:58:58 10.201.96.179 CCM_POST /ccm_system/request - 80 - 10.204.70.40 ccmhttp 404 0 64 15

    2012-02-23 23:58:58 10.201.96.179 CCM_POST /ccm_system/request - 80 - 10.201.70.80 ccmhttp 404 0 2 15

    2012-02-23 23:58:59 10.201.96.179 POST /SMS_FSP/.sms_fsp - 80 - 10.201.77.63 ccmhttp 404 0 64 0

    2012-02-23 23:58:59 10.201.96.179 POST /SMS_FSP/.sms_fsp - 80 - 10.201.77.63 ccmhttp 404 0 64 0

    2012-02-23 23:58:59 10.201.96.179 CCM_POST /ccm_system/request - 80 - 10.204.71.94 ccmhttp 404 0 2 0

    2012-02-23 23:58:59 10.201.96.179 CCM_POST /ccm_system/request - 80 - 10.201.74.50 ccmhttp 404 0 2 0

    2012-02-23 23:59:00 10.201.96.179 CCM_POST /ccm_system/request - 80 - 10.204.67.50 ccmhttp 404 0 64 15

    2012-02-23 23:59:00 10.201.96.179 CCM_POST /ccm_system/request - 80 - 10.204.74.86 ccmhttp 404 0 64 0

    2012-02-23 23:59:00 10.201.96.179 CCM_POST /ccm_system/request - 80 - 10.201.68.62 ccmhttp 404 0 64 15

    2012-02-23 23:59:02 10.201.96.179 POST /SMS_FSP/.sms_fsp - 80 - 10.204.69.40 ccmhttp 404 0 64 0

    2012-02-23 23:59:02 10.201.96.179 POST /SMS_FSP/.sms_fsp - 80 - 10.204.69.40 ccmhttp 404 0 64 0

    2012-02-23 23:59:02 10.201.96.179 POST /SMS_FSP/.sms_fsp - 80 - 10.204.69.40 ccmhttp 404 0 64 0

    2012-02-23 23:59:02 10.201.96.179 POST /SMS_FSP/.sms_fsp - 80 - 10.204.69.40 ccmhttp 404 0 64 0

    2012-02-23 23:59:02 10.201.96.179 CCM_POST /ccm_system/request - 80 - 10.204.74.85 ccmhttp 404 0 64 15

    2012-02-23 23:59:02 10.201.96.179 CCM_POST /ccm_system/request - 80 - 10.201.66.89 ccmhttp 404 0 64 0

    2012-02-23 23:59:02 10.201.96.179 POST /SMS_FSP/.sms_fsp - 80 - 10.201.70.66 ccmhttp 404 0 64 0

    2012-02-23 23:59:02 10.201.96.179 POST /SMS_FSP/.sms_fsp - 80 - 10.201.70.66 ccmhttp 404 0 64 0

    2012-02-23 23:59:02 10.201.96.179 POST /SMS_FSP/.sms_fsp - 80 - 10.201.70.66 ccmhttp 404 0 64 0

    2012-02-23 23:59:02 10.201.96.179 POST /SMS_FSP/.sms_fsp - 80 - 10.201.70.66 ccmhttp 404 0 64 0

    2012-02-23 23:59:03 10.201.96.179 CCM_POST /ccm_system/request - 80 - 10.204.67.54 ccmhttp 404 0 64 15

    2012-02-23 23:59:03 10.201.96.179 CCM_POST /ccm_system/request - 80 - 10.204.72.36 ccmhttp 404 0 2 0

    2012-02-23 23:59:03 10.201.96.179 CCM_POST /ccm_system/request - 80 - 10.201.71.56 ccmhttp 404 0 64 15

    2012-02-23 23:59:03 10.201.96.179 CCM_POST /ccm_system/request - 80 - 10.201.96.81 ccmhttp 404 0 64 15

    2012-02-23 23:59:04 10.201.96.179 CCM_POST /ccm_system/request - 80 - 10.201.77.35 ccmhttp 404 0 2 0

    2012-02-23 23:59:04 10.201.96.179 CCM_POST /ccm_system/request - 80 - 10.201.70.152 ccmhttp 404 0 2 0

    2012-02-23 23:59:05 10.201.96.179 CCM_POST /ccm_system/request - 80 - 10.204.72.66 ccmhttp 404 0 2 0

    2012-02-23 23:59:05 10.201.96.179 CCM_POST /ccm_system/request - 80 - 10.204.70.86 ccmhttp 404 0 64 15

    2012-02-23 23:59:07 10.201.96.179 CCM_POST /ccm_system/request - 80 - 10.204.71.125 ccmhttp 404 0 64 15

    2012-02-23 23:59:07 10.201.96.179 CCM_POST /ccm_system/request - 80 - 10.204.70.91 ccmhttp 404 0 64 0

    The W3SVC1 folder has entries for clients for the 14<sup>th</sup> logfile with a success connection of 200 up to 15:25 hours.

    After that time the only entries are as below.

    2012-02-14 15:25:05 10.201.96.179 CCM_POST /ccm_system/request - 80 - 10.201.67.53 ccmhttp 200 0 0 0 Last entry

    2012-02-14 15:25:28 10.201.96.179 GET /sccmremotetools - 80 - 10.201.78.46 Mozilla/5.0+(Windows+NT+5.1)+AppleWebKit/535.7+(KHTML,+like+Gecko)+Chrome/16.0.912.77+Safari/535.7 404 0 2 78

    2012-02-14 15:25:28 10.201.96.179 GET /favicon.ico - 80 - 10.201.78.46 Mozilla/5.0+(Windows+NT+5.1)+AppleWebKit/535.7+(KHTML,+like+Gecko)+Chrome/16.0.912.77+Safari/535.7 404 0 2 140

    2012-02-14 15:28:55 ::1 CCM_POST /SMS_MCS/.sms_mcs op=healthcheck 80 - ::1 SMS_MULTICAST_SERVICE_POINT 200 0 0 15

    2012-02-14 15:28:58 ::1 CCM_POST /SMSSMP/.sms_smp op=healthcheck 80 - ::1 SMS_STATE_MIGRATION_POINT 200 0 0 78

    2012-02-14 15:29:06 ::1 GET /SMS_MP/.sms_aut MPLIST 80 - ::1 SMS_MP_CONTROL_MANAGER 200 0 0 0

    2012-02-14 15:29:06 ::1 GET /devicemgmt selftest 80 - ::1 SMS_MP_CONTROL_MANAGER 200 0 0 0

    2012-02-14 15:33:55 ::1 CCM_POST /SMS_MCS/.sms_mcs op=healthcheck 80 - ::1 SMS_MULTICAST_SERVICE_POINT 200 0 0 31

    2012-02-14 15:33:59 ::1 CCM_POST /SMSSMP/.sms_smp op=healthcheck 80 - ::1 SMS_STATE_MIGRATION_POINT 200 0 0 78

    2012-02-14 15:34:06 ::1 GET /SMS_MP/.sms_aut MPLIST 80 - ::1 SMS_MP_CONTROL_MANAGER 200 0 0 0

    2012-02-14 15:34:06 ::1 GET /devicemgmt selftest 80 - ::1 SMS_MP_CONTROL_MANAGER 200 0 0 0

    2012-02-14 15:38:56 ::1 CCM_POST /SMS_MCS/.sms_mcs op=healthcheck 80 - ::1 SMS_MULTICAST_SERVICE_POINT 200 0 0 31

    2012-02-14 15:38:59 ::1 CCM_POST /SMSSMP/.sms_smp op=healthcheck 80 - ::1 SMS_STATE_MIGRATION_POINT 200 0 64 93

    2012-02-14 15:39:06 ::1 GET /SMS_MP/.sms_aut MPLIST 80 - ::1 SMS_MP_CONTROL_MANAGER 200 0 0 0

    2012-02-14 15:39:06 ::1 GET /devicemgmt selftest 80 - ::1 SMS_MP_CONTROL_MANAGER 200 0 0 0

    Following on from this every single file in the W3SVC1 folder only has the health check entries for the management point and multicast service point.

    The files sizes since the 14<sup>th</sup> have reduced due to the fact it is only reporting the health check to the management point.

    Every single entry in the W3SVC2 folder has the 404 entry for the clients talking to the server.

    The W3SVC2 folder (was created on the 15th) and started to log entries from the 15<sup>th</sup> and has the spurious entries with the 404 error from that point on.

    The log files have increased in size as the clients try to check in and fail with the 404 error 

    It’s appears as if the clients are reporting into the W3SCV2 folder and the Management point is reporting into W3SVC1 folder and that is where the problem is there is a break in where the clients are reporting into and the MP is not handling the request because it is not receiving them.

    I will attempt to get Microsoft Support on this but this appears to be the issue in the fact that the MP can’t control the clients and is the reason why we get the 404 error when we try and install the client manually as well.

    Now, my question is if I remove the management point and IIS and re-instate them will this fix the issue.

    Will this remove the 2 W3SVC folders and re-instate the single correct folder with all of the MP log entries reporting correctly???

    Thanks again for your help on this issue.

    Friday, February 24, 2012 9:07 AM
  • Sherry,

    Just to add to the thread - I have also run the MP troubleshooter just in case there are any issues and the checker ran successfully without any errors reported.

    Regards Andy Reed

    Friday, February 24, 2012 2:15 PM
  • I have not (yet) have to remove mp, remove iis, reboot, reinstall iis (making sure i reinstall with the right pre-reqs), and then reinstall the mp.. in cm07.  however, I used to do that relatively often on sms2003.  likely the main difference is the newer os/iis we use in cm07.

    so, try it.  it really cannot hurt much , presuming your cm server is not performing multiple things, and some OTHER app that uses iis will get messed up.


    Standardize. Simplify. Automate.

    Friday, February 24, 2012 3:45 PM
  • Sherry, all

    The issue has finally been resolved with the clients not reporting in.

    The issue was caused by 2 other instances in IIS using the same port 80 that SCCM uses.

    After changing the ports that the other instances use to 8532 and 8533 respectively the HW/SW inventory, client discovery and Software distribution started to report back in successfully.

    IIS once that it had seen that clients were failing with a 404 error, created the W3SVC2 directory and started to put those log entries in the W£SVC2 folder.

    Once the issue with the ports had been resolved and were checking in with a 200 status code the log files reverted back to the W3SVC1 folder.

    So the moral of this story is that when a seperate IIS instance is created by someone else, ensure that the ports that they are using are using their own dedicated port to perfrom their function.

    I'd like to thank everyone for their assistance in attempting to resolve this issue.

    Regards Andy Reed

    Tuesday, February 28, 2012 4:39 PM
  • In here: http://www.myitforum.com/myitwiki/SCCMINV.ashx

    Under Sources at the bottom are links to a couple different troublshooting guides to see where inventory might be falling down.  Start with those.  Hopefully one of them will point you to exactly where the problem lies.


    Standardize. Simplify. Automate.

    When I go to http://www.myitforum.com/myitwiki/SCCMINV.ashx I get the error "The page cannot be displayed because an internal server error has occurred."

    Has the page been moved to a new location?  What was the title of the article.  Out clients were reporting great, but have stopped reporting inventory.

    Friday, March 01, 2013 10:24 PM