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SMS_SOFTWARE_METERING_PROCESSOR status...

    Question

  • Pls. share me how this issue can be fixed...

    SMS Software Metering Processor failed to process the usage file "069efov1.MUX" for client "XXXXX" because a record contained a bad usage start or end time value. Usage times are rejected if the start time is greater than the end time, the end time is in the future, or the end time is more than 90 days old.

    Possible cause: The clock on the client computer is not accurate or has been recently changed.
    Solution: Reset the time on the client computer to the current time.

    Problem: The time on the SMS Site Server is incorrect.
    Solution: Reset the time on the SMS Site Server to the current time.


    Gopikrishnan.J
    Monday, November 21, 2011 9:24 PM

All replies

  • Have you checked time is in sync and also check whether time zone is also correct or not?

    Anoop C Nair - Twitter @anoopmannur

    MY BLOG:  http://anoopmannur.wordpress.com

    SCCM Professionals

    This posting is provided AS-IS with no warranties/guarantees and confers no rights.

    Tuesday, November 22, 2011 3:58 AM
  • Anoop,

    You want me to check on the server and client machine's...


    Gopikrishnan.J
    Tuesday, November 22, 2011 5:55 PM
  • I would suggest you look at time server...SCCM server....clients...

    Anoop C Nair - Twitter @anoopmannur

    MY BLOG:  http://anoopmannur.wordpress.com

    SCCM Professionals

    This posting is provided AS-IS with no warranties/guarantees and confers no rights.


    Tuesday, November 22, 2011 6:01 PM
  • Same time zone in both site server & client...

    • Edited by krishnan j Wednesday, November 23, 2011 1:31 PM wrong reply
    Tuesday, November 22, 2011 7:18 PM
  • If it is just a single client, or a single .mux, then I'd not worry about it. if it is all client files, then could be an issue. Might be a corrupt file. If you have a backlog of them, I'd try deleting the oldest file in the queue. Sometimes if a file is corrupt, it prevents processing of subsequent files. Deleting the oldest one (the corrupt one), will allow the queue to process.

    Seen that before for other file types, such as DDRs, status messages, and inventory.


    Wally Mead
    • Proposed as answer by Garth JonesMVP Monday, January 30, 2012 3:12 AM
    Saturday, December 10, 2011 4:59 AM