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How to automatically set the "affected user" due to a relation to the user CI ?

    Question

  • Hi All !

    Lets say, we navigate to the User-CI´s in the CMDB and select a user, right click and "create new Incident for this object".

    The User is listes in the "affected Items" in the general Tab List, but ideally it should appear in the

    affected User Field in the General Tab as well.

    Any good ideads how to solve that quickly ?

    Regards / Roman




    Problem talk creates problems, solution talk creates solutions (Steve deShazer)

    Thursday, March 01, 2012 3:44 PM

Answers

  • This can be done only with custom console task written with .NET and, if you want to display new object in console, internal SCSM assemblies.

    http://www.scsmsolutions.com/ freemanru (at) gmail (dot) com

    Monday, March 05, 2012 11:59 AM

All replies

  • Anyone ?

    Problem talk creates problems, solution talk creates solutions (Steve deShazer)

    Monday, March 05, 2012 11:36 AM
  • This can be done only with custom console task written with .NET and, if you want to display new object in console, internal SCSM assemblies.

    http://www.scsmsolutions.com/ freemanru (at) gmail (dot) com

    Monday, March 05, 2012 11:59 AM