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What can I do if some updates were failed to install??

    Question

  • Recently Microsoft has security update KB960082 for Server 2003, but don't know why one of our Server 2003 reported "installation failed". How can I try to reinstall that update again? Thank you so much.

     

    Monday, January 09, 2012 4:44 AM

Answers

  • Hi,

    The update installation failure may be caused by many factors. Also, based on my experience, you can check the following:

    1. Check if any error message was loged in the windowsupdate.log from %windir% on the problematic computer.

    2. Check if the GPOs have been applied. Run regedit command on the problematic computer and go to HKLM\Software\Policies\Microsoft\Windows\WindowsUpdate registry key to verify that the following settings are there:

    WUServer - https://<SCEServer>:8531
    WUStatusServer - https://<SCEServer>:8531
    AcceptTrustedPublisherCerts - “1”

    3. Check if the update has been approved and applicable.

    Hope it helps.


    Yog Li

    TechNet Community Support

    Tuesday, January 10, 2012 9:51 AM

All replies

  • Hi,

    The update installation failure may be caused by many factors. Also, based on my experience, you can check the following:

    1. Check if any error message was loged in the windowsupdate.log from %windir% on the problematic computer.

    2. Check if the GPOs have been applied. Run regedit command on the problematic computer and go to HKLM\Software\Policies\Microsoft\Windows\WindowsUpdate registry key to verify that the following settings are there:

    WUServer - https://<SCEServer>:8531
    WUStatusServer - https://<SCEServer>:8531
    AcceptTrustedPublisherCerts - “1”

    3. Check if the update has been approved and applicable.

    Hope it helps.


    Yog Li

    TechNet Community Support

    Tuesday, January 10, 2012 9:51 AM
  • Hi Clown,

    As this thread has been quiet for a while, we assume that the issue has been resolved. At this time, we will mark it as "Answered" as the previous steps should be helpful for many similar scenarios.

    In addition, we’d love to hear your feedback about the solution. By sharing your experience you can help other community members facing similar problems.

    Thanks,


    Yog Li

    TechNet Community Support

    Monday, January 16, 2012 11:00 AM