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My Work Items for a Support Group

    Question

  • I have installed this MP and it works great for our technicians!

    http://www.scsm.se/?p=1001#comments

    What I need now for our managers is a view that shows all the Work items for a particular Support Group. That way the Network manager can see all the Incidents, Change Requests, Activities, etc. for his team (Support Group or Tier).

    Please say this is possible! I am hoping it is possible to just modify the above, but I am not an XML genius... help?

    Thursday, May 16, 2013 7:39 PM

Answers

All replies

  • Maybe another way to come at this is - I have custom group views now under Incidents for each of our teams. I want to create a top menu like in the above example and put all the custom views for a group under it. For example it would be Service Desk Work Items, and under that would be my views for Service Desk Incidents, and hopefully Service Desk Change Requests, etc.
    Thursday, May 16, 2013 8:59 PM
  • Figured it out myself. :)
    • Marked as answer by AudreyPaige Monday, June 24, 2013 8:18 PM
    Monday, June 24, 2013 8:18 PM
  • Hi Audrey...are you able to provide some details about your solution? I would be interested to see the outcome. Thanks.
    Monday, June 24, 2013 11:55 PM
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    Tuesday, June 25, 2013 2:09 PM
  •  <Presentation>
        <Views>
          <View ID="View.Reviewers" Accessibility="Public" Enabled="true" Target="WorkItem2!System.Reviewer" TypeID="EnterpriseManagement!GridViewType" Visible="true">
            <Category>NotUsed</Category>
            <Data>
              <Adapters>
                <Adapter AdapterName="dataportal:EnterpriseManagementObjectProjectionAdapter">
                  <AdapterAssembly>Microsoft.EnterpriseManagement.UI.SdkDataAccess</AdapterAssembly>
                  <AdapterType>Microsoft.EnterpriseManagement.UI.SdkDataAccess.DataAdapters.EnterpriseManagementObjectProjectionAdapter</AdapterType>
                </Adapter>
                <Adapter AdapterName="viewframework://Adapters/AdvancedList">
                  <AdapterAssembly>Microsoft.EnterpriseManagement.UI.ViewFramework</AdapterAssembly>
                  <AdapterType>Microsoft.EnterpriseManagement.UI.ViewFramework.AdvancedListSupportAdapter</AdapterType>
                </Adapter>
                <Adapter AdapterName="omsdk://Adapters/Criteria">
                  <AdapterAssembly>Microsoft.EnterpriseManagement.UI.SdkDataAccess</AdapterAssembly>
                  <AdapterType>Microsoft.EnterpriseManagement.UI.SdkDataAccess.DataAdapters.SdkCriteriaAdapter</AdapterType>
                </Adapter>
              </Adapters>
              <ItemsSource>
                <AdvancedListSupportClass DataTypeName="" AdapterName="viewframework://Adapters/AdvancedList" FullUpdateAdapter="dataportal:EnterpriseManagementObjectProjectionAdapter" DataSource="mom:ManagementGroup" FullUpdateFrequency="100" Streaming="true" IsRecurring="true" RecurrenceFrequency="{x:Static s:Int32.MaxValue}" UpdateItemsAdapter="dataportal:EnterpriseManagementObjectProjectionAdapter" AppendItemsAdapter="dataportal:EnterpriseManagementObjectProjectionAdapter" RemoveItemsAdapter="dataportal:EnterpriseManagementObjectProjectionAdapter" xmlns="clr-namespace:Microsoft.EnterpriseManagement.UI.ViewFramework;assembly=Microsoft.EnterpriseManagement.UI.ViewFramework" xmlns:av="http://schemas.microsoft.com/winfx/2006/xaml/presentation" xmlns:x="http://schemas.microsoft.com/winfx/2006/xaml" xmlns:s="clr-namespace:System;assembly=mscorlib">
                  <AdvancedListSupportClass.Parameters>
                    <QueryParameter Parameter="TypeProjectionId" Value="$MPElement[Name='Reviewer.View.Projection']$" />
                  </AdvancedListSupportClass.Parameters>
                </AdvancedListSupportClass>
              </ItemsSource>
              <Criteria>
                <QueryCriteria Adapter="omsdk://Adapters/Criteria" xmlns="http://tempuri.org/Criteria.xsd">
                  <Criteria>
                    <FreeformCriteria>
                      <Freeform>
                        <Criteria xmlns="http://Microsoft.EnterpriseManagement.Core.Criteria/">
                          <Expression>
                            <And>
                              <Expression>
                                <SimpleExpression>
                                  <ValueExpressionLeft>
                                    <Property>$Context/Path[Relationship='WorkItem2!System.ReviewerIsUser' TypeConstraint='CustomSystem_Library!System.User']/Property[Type='CustomSystem_Library!System.User']/Department$</Property>
                                  </ValueExpressionLeft>
                                  <Operator>Equal</Operator>
                                  <ValueExpressionRight>
                                    <Value>Service Desk</Value>
                                  </ValueExpressionRight>
                                </SimpleExpression>
                              </Expression>
                              <Expression>
                                <Or>
                                  <Expression>
                                    <SimpleExpression>
                                      <ValueExpressionLeft>
                                        <Property>$Context/Path[Relationship='WorkItem2!System.ReviewActivityHasReviewer' SeedRole='Target']/Path[Relationship='WorkItem2!System.WorkItemContainsActivity' SeedRole='Target' TypeConstraint='WorkItem2!System.WorkItem.Activity']/Property[Type='WorkItem2!System.WorkItem.Activity']/Status$</Property>
                                      </ValueExpressionLeft>
                                      <Operator>Equal</Operator>
                                      <ValueExpressionRight>
                                        <Value>{50c667cf-84e5-97f8-f6f8-d8acd99f181c}</Value>
                                      </ValueExpressionRight>
                                    </SimpleExpression>
                                  </Expression>
                                  <Expression>
                                    <SimpleExpression>
                                      <ValueExpressionLeft>
                                        <Property>$Context/Path[Relationship='WorkItem2!System.ReviewActivityHasReviewer' SeedRole='Target']/Path[Relationship='WorkItem2!System.WorkItemContainsActivity' SeedRole='Target' TypeConstraint='WorkItem2!System.WorkItem.Activity']/Property[Type='WorkItem2!System.WorkItem.Activity']/Status$</Property>
                                      </ValueExpressionLeft>
                                      <Operator>Equal</Operator>
                                      <ValueExpressionRight>
                                        <Value>{11fc3cef-15e5-bca4-dee0-9c1155ec8d83}</Value>
                                      </ValueExpressionRight>
                                    </SimpleExpression>
                                  </Expression>
                                  <Expression>
                                    <SimpleExpression>
                                      <ValueExpressionLeft>
                                        <Property>$Context/Path[Relationship='WorkItem2!System.ReviewActivityHasReviewer' SeedRole='Target']/Path[Relationship='WorkItem2!System.WorkItemContainsActivity' SeedRole='Target' TypeConstraint='WorkItem2!System.WorkItem.Activity']/Property[Type='WorkItem2!System.WorkItem.Activity']/Status$</Property>
                                      </ValueExpressionLeft>
                                      <Operator>Equal</Operator>
                                      <ValueExpressionRight>
                                        <Value>{d544258f-24da-1cf3-c230-b057aaa66bed}</Value>
                                      </ValueExpressionRight>
                                    </SimpleExpression>
                                  </Expression>
                                </Or>
                              </Expression>
                            </And>
                          </Expression>
                        </Criteria>
                      </Freeform>
                    </FreeformCriteria>
                  </Criteria>
                </QueryCriteria>
              </Criteria>
            </Data>
            <Presentation>
              <Columns>
                <mux:ColumnCollection xmlns="http://schemas.microsoft.com/winfx/2006/xaml/presentation" xmlns:mux="http://schemas.microsoft.com/SystemCenter/Common/UI/Views/GridView" xmlns:s="clr-namespace:System;assembly=mscorlib" xmlns:x="http://schemas.microsoft.com/winfx/2006/xaml" xmlns:datebinding="clr-namespace:Microsoft.EnterpriseManagement.UI.Extensions;assembly=Microsoft.EnterpriseManagement.UI.Extensions" xmlns:data="clr-namespace:Microsoft.EnterpriseManagement.UI.Extensions;assembly=Microsoft.EnterpriseManagement.UI.Extensions" xmlns:appCommon="clr-namespace:Microsoft.EnterpriseManagement.ServiceManager.Application.Common;assembly=Microsoft.EnterpriseManagement.ServiceManager.Application.Common" xmlns:toolbox="clr-namespace:Microsoft.EnterpriseManagement.UI.WpfToolbox;assembly=Microsoft.EnterpriseManagement.UI.FormsInfra" xmlns:slaBinding="clr-namespace:Microsoft.EnterpriseManagement.ServiceManager.SLA.Common;assembly=Microsoft.EnterpriseManagement.ServiceManager.SLA.Common">
                  <mux:Column Name="Id" DisplayMemberBinding="{Binding Path=ParentReviewActivity[0].Id}" DisplayName="Id.33d6c615ac4c4501bd54aea9cc7b551f" Property="ParentReviewActivity[0].Id$ReturnValueAsBigInt$" DataType="s:String" />
                  <mux:Column Name="GenericUserDisplayName" DisplayMemberBinding="{Binding Path=User.DisplayName}" DisplayName="DisplayName.3437f5aca5b041ceb0723159c67c9e31" Property="User.DisplayName" DataType="s:String" />
                  <mux:Column Name="Decision" DisplayMemberBinding="{Binding Path=Decision.DisplayName}" DisplayName="Decision.1c74521ddaee40e2b171a33755857123" Property="Decision.DisplayName" DataType="s:Double" />
                  <mux:Column Name="DecisionDate" DisplayMemberBinding="{Binding Path=DecisionDate}" DisplayName="DecisionDate.1c74521ddaee40e2b171a33755857123" Property="DecisionDate" DataType="s:DateTime" />
                  <mux:Column Name="Title" DisplayMemberBinding="{Binding Path=ParentReviewActivity[0].Title}" DisplayName="Title.2939a49b7f2c4f2a915a7ed6234d2747" Property="ParentReviewActivity[0].Title" DataType="s:String" />
                  <mux:Column Name="Status" DisplayMemberBinding="{Binding Path=ParentReviewActivity[0].Status.DisplayName}" DisplayName="Status.a06ce9940d854a6e99010f6ffd829d62" Property="ParentReviewActivity[0].Status.Ordinal" DataType="s:Double" />
                  <mux:Column Name="Description" DisplayMemberBinding="{Binding Path=ParentReviewActivity[0].Description}" DisplayName="Description.6f1443865b504904894e7c79de8bd68c" Property="ParentReviewActivity[0].Description" DataType="s:String" />
                  <mux:Column Name="Priority" DisplayMemberBinding="{Binding Path=ParentReviewActivity[0].Priority.DisplayName}" DisplayName="Priority.33a339e6886b499b9281bf762a95732f" Property="ParentReviewActivity[0].Priority.Ordinal" DataType="s:Double" />
                  <mux:Column Name="Area" DisplayMemberBinding="{Binding Path=ParentReviewActivity[0].Area.DisplayName}" DisplayName="Area.bc3752598f374d778f23e7b2ce7df2d9" Property="ParentReviewActivity[0].Area.Ordinal" DataType="s:Double" />
                  <mux:Column Name="Stage" DisplayMemberBinding="{Binding Path=ParentReviewActivity[0].Stage.DisplayName}" DisplayName="Stage.1c74521ddaee40e2b171a33755857123" Property="ParentReviewActivity[0].Stage.Ordinal" DataType="s:Double" />
                  <mux:Column Name="ParentWorkItemId" DisplayMemberBinding="{Binding Path=ParentReviewActivity[0].ParentWorkItem[0].Id}" DisplayName="PWIId.1c74521ddaee40e2b171a33755857123" Property="ParentReviewActivity[0].ParentWorkItem[0].Id$ReturnValueAsBigInt$" DataType="s:String" />
                  <mux:Column Name="ParentWorkItemTitle" DisplayMemberBinding="{Binding Path=ParentReviewActivity[0].ParentWorkItem[0].Title}" DisplayName="PWITitle.1c74521ddaee40e2b171a33755857123" Property="ParentReviewActivity[0].ParentWorkItem[0].Title" DataType="s:String" />
                </mux:ColumnCollection>
              </Columns>
              <AdditonalProperties />
              <ViewStrings>
                <ViewString ID="Id.33d6c615ac4c4501bd54aea9cc7b551f">$MPElement[Name="Id.33d6c615ac4c4501bd54aea9cc7b551f"]$</ViewString>
                <ViewString ID="Title.2939a49b7f2c4f2a915a7ed6234d2747">$MPElement[Name="Title.2939a49b7f2c4f2a915a7ed6234d2747"]$</ViewString>
                <ViewString ID="Status.a06ce9940d854a6e99010f6ffd829d62">$MPElement[Name="Status.a06ce9940d854a6e99010f6ffd829d62"]$</ViewString>
                <ViewString ID="DisplayName.3437f5aca5b041ceb0723159c67c9e31">$MPElement[Name="DisplayName.3437f5aca5b041ceb0723159c67c9e31"]$</ViewString>
                <ViewString ID="Description.6f1443865b504904894e7c79de8bd68c">$MPElement[Name="Description.6f1443865b504904894e7c79de8bd68c"]$</ViewString>
                <ViewString ID="Priority.33a339e6886b499b9281bf762a95732f">$MPElement[Name="Priority.33a339e6886b499b9281bf762a95732f"]$</ViewString>
                <ViewString ID="Area.bc3752598f374d778f23e7b2ce7df2d9">$MPElement[Name="Area.bc3752598f374d778f23e7b2ce7df2d9"]$</ViewString>
                <ViewString ID="Stage.1c74521ddaee40e2b171a33755857123">$MPElement[Name="Stage.1c74521ddaee40e2b171a33755857123"]$</ViewString>
                <ViewString ID="PWIId.1c74521ddaee40e2b171a33755857123">$MPElement[Name="PWIId.1c74521ddaee40e2b171a33755857123"]$</ViewString>
                <ViewString ID="PWITitle.1c74521ddaee40e2b171a33755857123">$MPElement[Name="PWITitle.1c74521ddaee40e2b171a33755857123"]$</ViewString>
                <ViewString ID="Decision.1c74521ddaee40e2b171a33755857123">$MPElement[Name="Decision.1c74521ddaee40e2b171a33755857123"]$</ViewString>
                <ViewString ID="DecisionDate.1c74521ddaee40e2b171a33755857123">$MPElement[Name="DecisionDate.1c74521ddaee40e2b171a33755857123"]$</ViewString>
              </ViewStrings>
            </Presentation>
          </View>
          <View ID="View.919928e2ccd743d08c4cd1c2b2ebd741" Accessibility="Public" Enabled="true" Target="CustomSystem_WorkItem_Incident_Library!System.WorkItem.Incident" TypeID="EnterpriseManagement!GridViewType" Visible="true">
            <Category>NotUsed</Category>
            <Data>
              <Adapters>
                <Adapter AdapterName="dataportal:EnterpriseManagementObjectProjectionAdapter">
                  <AdapterAssembly>Microsoft.EnterpriseManagement.UI.SdkDataAccess</AdapterAssembly>
                  <AdapterType>Microsoft.EnterpriseManagement.UI.SdkDataAccess.DataAdapters.EnterpriseManagementObjectProjectionAdapter</AdapterType>
                </Adapter>
                <Adapter AdapterName="viewframework://Adapters/AdvancedList">
                  <AdapterAssembly>Microsoft.EnterpriseManagement.UI.ViewFramework</AdapterAssembly>
                  <AdapterType>Microsoft.EnterpriseManagement.UI.ViewFramework.AdvancedListSupportAdapter</AdapterType>
                </Adapter>
                <Adapter AdapterName="omsdk://Adapters/Criteria">
                  <AdapterAssembly>Microsoft.EnterpriseManagement.UI.SdkDataAccess</AdapterAssembly>
                  <AdapterType>Microsoft.EnterpriseManagement.UI.SdkDataAccess.DataAdapters.SdkCriteriaAdapter</AdapterType>
                </Adapter>
              </Adapters>
              <ItemsSource>
                <AdvancedListSupportClass DataTypeName="" AdapterName="viewframework://Adapters/AdvancedList" FullUpdateAdapter="dataportal:EnterpriseManagementObjectProjectionAdapter" DataSource="mom:ManagementGroup" FullUpdateFrequency="100" Streaming="true" IsRecurring="true" RecurrenceFrequency="{x:Static s:Int32.MaxValue}" UpdateItemsAdapter="dataportal:EnterpriseManagementObjectProjectionAdapter" AppendItemsAdapter="dataportal:EnterpriseManagementObjectProjectionAdapter" RemoveItemsAdapter="dataportal:EnterpriseManagementObjectProjectionAdapter" xmlns="clr-namespace:Microsoft.EnterpriseManagement.UI.ViewFramework;assembly=Microsoft.EnterpriseManagement.UI.ViewFramework" xmlns:av="http://schemas.microsoft.com/winfx/2006/xaml/presentation" xmlns:x="http://schemas.microsoft.com/winfx/2006/xaml" xmlns:s="clr-namespace:System;assembly=mscorlib">
                  <AdvancedListSupportClass.Parameters>
                    <QueryParameter Parameter="TypeProjectionId" Value="$MPElement[Name='CustomServiceManager_IncidentManagement_Library!System.WorkItem.Incident.ProjectionType']$" />
                  </AdvancedListSupportClass.Parameters>
                </AdvancedListSupportClass>
              </ItemsSource>
              <Criteria>
                <QueryCriteria Adapter="omsdk://Adapters/Criteria" xmlns="http://tempuri.org/Criteria.xsd">
                  <Criteria>
                    <FreeformCriteria>
                      <Freeform>
                        <Criteria xmlns="http://Microsoft.EnterpriseManagement.Core.Criteria/">
                          <Expression>
                            <And>
                              <Expression>
                                <SimpleExpression>
                                  <ValueExpressionLeft>
                                    <Property>$Context/Property[Type='CustomSystem_WorkItem_Incident_Library!System.WorkItem.Incident']/TierQueue$</Property>
                                  </ValueExpressionLeft>
                                  <Operator>Equal</Operator>
                                  <ValueExpressionRight>
                                    <Value>{cd712f91-a26b-8ff8-133d-36f9f4b40d46}</Value>
                                  </ValueExpressionRight>
                                </SimpleExpression>
                              </Expression>
                              <Expression>
                                <And>
                                  <Expression>
                                    <SimpleExpression>
                                      <ValueExpressionLeft>
                                        <Property>$Context/Property[Type='CustomSystem_WorkItem_Incident_Library!System.WorkItem.Incident']/Status$</Property>
                                      </ValueExpressionLeft>
                                      <Operator>NotEqual</Operator>
                                      <ValueExpressionRight>
                                        <Value>{2b8830b6-59f0-f574-9c2a-f4b4682f1681}</Value>
                                      </ValueExpressionRight>
                                    </SimpleExpression>
                                  </Expression>
                                  <Expression>
                                    <SimpleExpression>
                                      <ValueExpressionLeft>
                                        <Property>$Context/Property[Type='CustomSystem_WorkItem_Incident_Library!System.WorkItem.Incident']/Status$</Property>
                                      </ValueExpressionLeft>
                                      <Operator>NotEqual</Operator>
                                      <ValueExpressionRight>
                                        <Value>{bd0ae7c4-3315-2eb3-7933-82dfc482dbaf}</Value>
                                      </ValueExpressionRight>
                                    </SimpleExpression>
                                  </Expression>
                                </And>
                              </Expression>
                            </And>
                          </Expression>
                        </Criteria>
                      </Freeform>
                    </FreeformCriteria>
                  </Criteria>
                </QueryCriteria>
              </Criteria>
            </Data>
            <Presentation>
              <Columns>
                <mux:ColumnCollection xmlns="http://schemas.microsoft.com/winfx/2006/xaml/presentation" xmlns:mux="http://schemas.microsoft.com/SystemCenter/Common/UI/Views/GridView" xmlns:s="clr-namespace:System;assembly=mscorlib" xmlns:x="http://schemas.microsoft.com/winfx/2006/xaml" xmlns:datebinding="clr-namespace:Microsoft.EnterpriseManagement.UI.Extensions;assembly=Microsoft.EnterpriseManagement.UI.Extensions" xmlns:data="clr-namespace:Microsoft.EnterpriseManagement.UI.Extensions;assembly=Microsoft.EnterpriseManagement.UI.Extensions" xmlns:appCommon="clr-namespace:Microsoft.EnterpriseManagement.ServiceManager.Application.Common;assembly=Microsoft.EnterpriseManagement.ServiceManager.Application.Common" xmlns:toolbox="clr-namespace:Microsoft.EnterpriseManagement.UI.WpfToolbox;assembly=Microsoft.EnterpriseManagement.UI.FormsInfra" xmlns:slaBinding="clr-namespace:Microsoft.EnterpriseManagement.ServiceManager.SLA.Common;assembly=Microsoft.EnterpriseManagement.ServiceManager.SLA.Common" xmlns:converters="clr-namespace:FreemanRU.AdvancedViewEditor.Converters;assembly=FreemanRU.AdvancedViewEditor">
                  <mux:Column Name="Id" DisplayMemberBinding="{Binding Path=Id}" DisplayName="Id.226b47fe11454238b83c56a73e48a561" Property="Id" DataType="s:String" />
                  <mux:Column Name="Title" DisplayMemberBinding="{Binding Path=Title}" DisplayName="Title.01f107d5c8b743cc9c393455ad237e07" Property="Title" DataType="s:String" />
                  <mux:Column Name="Classification" DisplayMemberBinding="{Binding Path=Classification.DisplayName}" DisplayName="Classification.73e3c7667c46446fa17e35f2e07e6032" Property="Classification.Ordinal" DataType="s:Double" />
                  <mux:Column Name="GenericAffectedUserDisplayName" DisplayMemberBinding="{Binding Path=AffectedUser.DisplayName}" DisplayName="DisplayName.3b554a6e45b34231bc2b076f3b2f109e" Property="AffectedUser.DisplayName" DataType="s:String" />
                  <mux:Column Name="Status" DisplayMemberBinding="{Binding Path=Status.DisplayName}" DisplayName="Status.6a7857dd78204cf4aa219c66a919265c" Property="Status.Ordinal" DataType="s:Double" />
                  <mux:Column Name="GenericAssignedUserDisplayName" DisplayMemberBinding="{Binding Path=AssignedUser.DisplayName}" DisplayName="DisplayName.50cd86d8b55d4835bf8862ed7409a57b" Property="AssignedUser.DisplayName" DataType="s:String" />
                  <mux:Column Name="Priority" DisplayMemberBinding="{Binding Path=Priority}" DisplayName="Priority.5d8339b665304182a81975ad703d2c8d" Property="Priority" DataType="s:Int32" />
                  <mux:Column Name="Escalated" DisplayMemberBinding="{datebinding:BooleanBinding Path=Escalated}" DisplayName="Escalated.aa57ff719daa4b56867789851ff5fffe" Property="Escalated" DataType="s:Boolean" />
                  <mux:Column Name="IsParent" DisplayMemberBinding="{datebinding:BooleanBinding Path=IsParent}" DisplayName="IsParent.f95975be87444172a0519fa4ef099c04" Property="IsParent" DataType="s:Boolean" />
                  <mux:Column Name="Source" DisplayMemberBinding="{Binding Path=Source.DisplayName}" DisplayName="Source.e68ba4484c9140ef89bd37daf0b15526" Property="Source.Ordinal" DataType="s:Double" />
                  <mux:Column Name="CreatedDate" DisplayMemberBinding="{converters:DataTimeBinding Path=CreatedDate}" DisplayName="CreatedDate.a0ca3a2cb2b34de9af58f7daa8d65f70" Property="CreatedDate" DataType="s:DateTime" />
                </mux:ColumnCollection>
              </Columns>
              <AdditonalProperties />
              <ViewStrings>
                <ViewString ID="Id.226b47fe11454238b83c56a73e48a561">$MPElement[Name="Id.2359f763329c4fe2b41f881c0d5a861c"]$</ViewString>
                <ViewString ID="Title.01f107d5c8b743cc9c393455ad237e07">$MPElement[Name="Title.32274a3b6e5f4ad296951ea077e3a61f"]$</ViewString>
                <ViewString ID="Classification.73e3c7667c46446fa17e35f2e07e6032">$MPElement[Name="Classification.8d83ae57f25145acbdd69ccb5b8ba9f7"]$</ViewString>
                <ViewString ID="DisplayName.3b554a6e45b34231bc2b076f3b2f109e">$MPElement[Name="DisplayName.4e7ea59c9a5741ffb8dff37cde881be3"]$</ViewString>
                <ViewString ID="Status.6a7857dd78204cf4aa219c66a919265c">$MPElement[Name="Status.6a0907d536cb43ab94ea748b389a075c"]$</ViewString>
                <ViewString ID="DisplayName.50cd86d8b55d4835bf8862ed7409a57b">$MPElement[Name="DisplayName.90b76defcec64ccdb4b3ae8e654657ef"]$</ViewString>
                <ViewString ID="Priority.5d8339b665304182a81975ad703d2c8d">$MPElement[Name="Priority.4285f04755e645e2b3cc48c62632c87a"]$</ViewString>
                <ViewString ID="Escalated.aa57ff719daa4b56867789851ff5fffe">$MPElement[Name="Escalated.40857a1c3b854138a6334b62fc7ed3b4"]$</ViewString>
                <ViewString ID="IsParent.f95975be87444172a0519fa4ef099c04">$MPElement[Name="IsParent.d73d92f544964f11892eb10068197fa3"]$</ViewString>
                <ViewString ID="Source.e68ba4484c9140ef89bd37daf0b15526">$MPElement[Name="Source.fab627e3d46043c39b48b5d4058b6de5"]$</ViewString>
                <ViewString ID="CreatedDate.a0ca3a2cb2b34de9af58f7daa8d65f70">$MPElement[Name="CreatedDate.9ce98870097a489a8cc42c2d77b2395d"]$</ViewString>
              </ViewStrings>
            </Presentation>
          </View>
          <View ID="View.e33036d3e9ef4e2c8e8d41698ee3abc9" Accessibility="Public" Enabled="true" Target="WorkItem1!System.WorkItem.ChangeRequest" TypeID="EnterpriseManagement!GridViewType" Visible="true">
            <Category>NotUsed</Category>
            <Data>
              <Adapters>
                <Adapter AdapterName="dataportal:EnterpriseManagementObjectProjectionAdapter">
                  <AdapterAssembly>Microsoft.EnterpriseManagement.UI.SdkDataAccess</AdapterAssembly>
                  <AdapterType>Microsoft.EnterpriseManagement.UI.SdkDataAccess.DataAdapters.EnterpriseManagementObjectProjectionAdapter</AdapterType>
                </Adapter>
                <Adapter AdapterName="viewframework://Adapters/AdvancedList">
                  <AdapterAssembly>Microsoft.EnterpriseManagement.UI.ViewFramework</AdapterAssembly>
                  <AdapterType>Microsoft.EnterpriseManagement.UI.ViewFramework.AdvancedListSupportAdapter</AdapterType>
                </Adapter>
                <Adapter AdapterName="omsdk://Adapters/Criteria">
                  <AdapterAssembly>Microsoft.EnterpriseManagement.UI.SdkDataAccess</AdapterAssembly>
                  <AdapterType>Microsoft.EnterpriseManagement.UI.SdkDataAccess.DataAdapters.SdkCriteriaAdapter</AdapterType>
                </Adapter>
              </Adapters>
              <ItemsSource>
                <AdvancedListSupportClass DataTypeName="" AdapterName="viewframework://Adapters/AdvancedList" FullUpdateAdapter="dataportal:EnterpriseManagementObjectProjectionAdapter" DataSource="mom:ManagementGroup" FullUpdateFrequency="100" Streaming="true" IsRecurring="true" RecurrenceFrequency="{x:Static s:Int32.MaxValue}" UpdateItemsAdapter="dataportal:EnterpriseManagementObjectProjectionAdapter" AppendItemsAdapter="dataportal:EnterpriseManagementObjectProjectionAdapter" RemoveItemsAdapter="dataportal:EnterpriseManagementObjectProjectionAdapter" xmlns="clr-namespace:Microsoft.EnterpriseManagement.UI.ViewFramework;assembly=Microsoft.EnterpriseManagement.UI.ViewFramework" xmlns:av="http://schemas.microsoft.com/winfx/2006/xaml/presentation" xmlns:x="http://schemas.microsoft.com/winfx/2006/xaml" xmlns:s="clr-namespace:System;assembly=mscorlib">
                  <AdvancedListSupportClass.Parameters>
                    <QueryParameter Parameter="TypeProjectionId" Value="$MPElement[Name='CustomServiceManager_ChangeManagement_Library!System.WorkItem.ChangeRequestProjection']$" />
                  </AdvancedListSupportClass.Parameters>
                </AdvancedListSupportClass>
              </ItemsSource>
              <Criteria>
                <QueryCriteria Adapter="omsdk://Adapters/Criteria" xmlns="http://tempuri.org/Criteria.xsd">
                  <Criteria>
                    <FreeformCriteria>
                      <Freeform>
                        <Criteria xmlns="http://Microsoft.EnterpriseManagement.Core.Criteria/">
                          <Expression>
                            <And>
                              <Expression>
                                <SimpleExpression>
                                  <ValueExpressionLeft>
                                    <Property>$Context/Path[Relationship='CustomSystem_WorkItem_Library!System.WorkItemAssignedToUser' TypeConstraint='CustomSystem_Library!System.User']/Property[Type='CustomSystem_Library!System.User']/Department$</Property>
                                  </ValueExpressionLeft>
                                  <Operator>Equal</Operator>
                                  <ValueExpressionRight>
                                    <Value>Service Desk</Value>
                                  </ValueExpressionRight>
                                </SimpleExpression>
                              </Expression>
                              <Expression>
                                <Or>
                                  <Expression>
                                    <SimpleExpression>
                                      <ValueExpressionLeft>
                                        <Property>$Context/Property[Type='WorkItem1!System.WorkItem.ChangeRequest']/Status$</Property>
                                      </ValueExpressionLeft>
                                      <Operator>Equal</Operator>
                                      <ValueExpressionRight>
                                        <Value>{a87c003e-8c19-a25f-f8b2-151b56670e5c}</Value>
                                      </ValueExpressionRight>
                                    </SimpleExpression>
                                  </Expression>
                                  <Expression>
                                    <SimpleExpression>
                                      <ValueExpressionLeft>
                                        <Property>$Context/Property[Type='WorkItem1!System.WorkItem.ChangeRequest']/Status$</Property>
                                      </ValueExpressionLeft>
                                      <Operator>Equal</Operator>
                                      <ValueExpressionRight>
                                        <Value>{dd6b0870-bcea-1520-993d-9f1337e39d4d}</Value>
                                      </ValueExpressionRight>
                                    </SimpleExpression>
                                  </Expression>
                                  <Expression>
                                    <SimpleExpression>
                                      <ValueExpressionLeft>
                                        <Property>$Context/Property[Type='WorkItem1!System.WorkItem.ChangeRequest']/Status$</Property>
                                      </ValueExpressionLeft>
                                      <Operator>Equal</Operator>
                                      <ValueExpressionRight>
                                        <Value>{6d6c64dd-07ac-aaf5-f812-6a7cceb5154d}</Value>
                                      </ValueExpressionRight>
                                    </SimpleExpression>
                                  </Expression>
                                  <Expression>
                                    <SimpleExpression>
                                      <ValueExpressionLeft>
                                        <Property>$Context/Property[Type='WorkItem1!System.WorkItem.ChangeRequest']/Status$</Property>
                                      </ValueExpressionLeft>
                                      <Operator>Equal</Operator>
                                      <ValueExpressionRight>
                                        <Value>{504f294c-ae38-2a65-f395-bff4f085698b}</Value>
                                      </ValueExpressionRight>
                                    </SimpleExpression>
                                  </Expression>
                                </Or>
                              </Expression>
                            </And>
                          </Expression>
                        </Criteria>
                      </Freeform>
                    </FreeformCriteria>
                  </Criteria>
                </QueryCriteria>
              </Criteria>
            </Data>

    Tuesday, June 25, 2013 2:10 PM
  • I basically created folders to branch down to each support group, then created the different views for each team the best I could. So under the service desk, there is SD incidents, activities, etc, and so on for each team. The MP is really super long so I put some of it here, not sure if there is a better way for me to share it.
    Tuesday, June 25, 2013 2:12 PM