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Uninstall / Roll Back IE11 using SCCM 2007

    Question

  • SCCM pushed out about 100 software updates on Saturday to 700 Windows 7 PC's.
    IE11 was one of these.
    This is now causing issues with a couple of internal web apps (apparently it being deployed to a number of test PC's for 5 weeks only helps if they actually test it properly!).

    We now need to roll back IE11 to IE10 on these 700 Windows 7 PC's.

    The guys that set up SCCM originally are long gone and we just follow a script to download Software Updates and deploy them to a collection - other than that our ability in SCCM is 'limited'. :)

    How do we go about rolling back IE11 to IE10 using SCCM?


    MCSE NT4, MCSE 2003, MCITP Enterprise Admin 2008, MCITP Exchange 2010, MCITP Sharepoint 2010, Various MCTS, ITIL v4, CCA, and a bunch of other stuff... :)

    Tuesday, July 01, 2014 2:23 PM

Answers

  • Sorted now.

    Used a Task Sequence in SCCM 2007 to execute a command.

    Identified that KB2841134 installed IE11 via SCCM so tried the wusa.exe as recommended in your first post but this kept failing with error 2147549183 "Catastrophic failure" this pointed me to http://social.technet.microsoft.com/Forums/systemcenter/en-US/a218e294-b0e6-4b26-80a9-4eef72476fff/wusaexe-uninstall-and-sccm  however the resolution here to tick the box to disable 64bit redirection failed, played about with specifying path to both the 32 bit & 64 bit versions of wusa but go nowhere slowly so I gave up on this.

    Used:

    FORFILES /P %WINDIR%\servicing\Packages /M Microsoft-Windows-InternetExplorer-*11.*.mum /c “cmd /c echo Uninstalling package @fname && start /w pkgmgr /up:@fname /quiet /norestart”

    This worked a treat.

    Thanks for your pointers.


    MCSE NT4, MCSE 2003, MCITP Enterprise Admin 2008, MCITP Exchange 2010, MCITP Sharepoint 2010, Various MCTS, ITIL v4, CCA, and a bunch of other stuff... :)


    Wednesday, July 02, 2014 2:07 PM

All replies

  • HI,

    Here is a guide on how to uninstall IE10, the procedure is the same, just change the command line to usite IE11.

    http://www.techygeekshome.co.uk/2013/11/remove-internet-explorer-10-using-sccm.html

    Regards,
    Jörgen


    -- My System Center blog ccmexec.com -- Twitter @ccmexec

    Tuesday, July 01, 2014 3:19 PM
  • Thanks Jörgen,

    Had saw that article but it confused us a bit.
    As I say, we have little experience with SCCM and that appears to be referring to SCCM 2012 and creating an "Application" with a detection rule??

    I'll try and identify the KB number that caused the issue and then have to quickly try and learn how to do this in 2007 - I assume via a "Package"?

    I was kind of hoping someone had done this before in 2007 so I could get it done quickly without having to reinvent the wheel with the added time of having to learn how to make the wheels go round... :)

    It also doesn't help that this is a secure site with no remote access so I have to travel to and from site each time I want to try something - nothing's ever easy...!

    Time to hit the books and teach myself package deployment in SCCM 2007 - quickly...

    Thanks,

    Anthony.


    MCSE NT4, MCSE 2003, MCITP Enterprise Admin 2008, MCITP Exchange 2010, MCITP Sharepoint 2010, Various MCTS, ITIL v4, CCA, and a bunch of other stuff... :)

    Wednesday, July 02, 2014 7:49 AM
  • Hi,

    Here is a guide for SCCM 2007 and IE9 it is very similar, just change the .exe file.http://social.technet.microsoft.com/wiki/contents/articles/5300.uninstall-internet-explorer-9-using-configmgr-2007.aspx

    Regards,
    Jörgen


    -- My System Center blog ccmexec.com -- Twitter @ccmexec

    Wednesday, July 02, 2014 8:49 AM
  • Sorted now.

    Used a Task Sequence in SCCM 2007 to execute a command.

    Identified that KB2841134 installed IE11 via SCCM so tried the wusa.exe as recommended in your first post but this kept failing with error 2147549183 "Catastrophic failure" this pointed me to http://social.technet.microsoft.com/Forums/systemcenter/en-US/a218e294-b0e6-4b26-80a9-4eef72476fff/wusaexe-uninstall-and-sccm  however the resolution here to tick the box to disable 64bit redirection failed, played about with specifying path to both the 32 bit & 64 bit versions of wusa but go nowhere slowly so I gave up on this.

    Used:

    FORFILES /P %WINDIR%\servicing\Packages /M Microsoft-Windows-InternetExplorer-*11.*.mum /c “cmd /c echo Uninstalling package @fname && start /w pkgmgr /up:@fname /quiet /norestart”

    This worked a treat.

    Thanks for your pointers.


    MCSE NT4, MCSE 2003, MCITP Enterprise Admin 2008, MCITP Exchange 2010, MCITP Sharepoint 2010, Various MCTS, ITIL v4, CCA, and a bunch of other stuff... :)


    Wednesday, July 02, 2014 2:07 PM