Adding Additional Info from My Recent Request


  • Hi,


    When clicking My Recent Request, we are presented with the following fields. ID, Title, Status and Last Updated. Is it possible to add in another field for Ticket Creation Date?



    Monday, April 11, 2011 9:25 AM

All replies

  • Hi James,

    You can by modifying the portal source code and then deploying it. Please refer this post about SM portal source code.

    Wednesday, April 13, 2011 1:28 AM
  • Hi Paresh,


    Can you guide me in which part of the source code this resides in?

    Thursday, April 14, 2011 3:38 AM
  • Sure, RecentRequests.cs is the file you want to modify.

    Function FillRequests(SortedDictionary<DateTime, IDataItem> sortedRequests) creates Id, title, & status properties of incident/change request. You can add a row and then cell (depending on how you want it laid out) and then acccess CreatedDate property as emop["CreateDate"].



    Tuesday, April 19, 2011 1:02 AM
  • Hi Paresh,

    So far I'm still not able to get this to work yet... Can you elaborate a little more on how should I do this? I have no knowledge about these visual studio codings... Thanks in advance!



    Thursday, April 28, 2011 8:21 AM