SCSM 2012 - Evaluation migration to Beta


  • Hi everyone, I suppose you have come upon the problem, but once again - the case is like this: I am using SCSM 2012 in evaluation edition. However, the expiration period has passes/the 180 days. 

    As a result I cannot use the old database with another installation of SCSM. I searched for the topic and I found out this:

    "For SCSM there is no conversion from EVAL to Licensed version, that is to say, there is no place to enter the Product Key. We have to reinstall the environment with new SM database.

    The only time to insert the product key is if we were using pre-release version i.e. Beta or RC bits of SM and then was upgrading to RTM bits. At the time of the upgrade we will be presented the option to enter the product key. If we didn’t provide the key either that time or on clean install then we cannot convert it into licensed version." - Support Engineer

    My question is - is there any workaround, which could help me save my data from the DB and use it in another SCSM implementation afterwards?



    Tuesday, November 27, 2012 3:08 PM


All replies

  • Hello Dimitar,

    As far as I know you only have the option you have is import your own created management packs:

    Maybe someone else knows another workaround?

    Hope this helps a bit.

    - Dennis | Netherlands | Blog | Twitter

    Tuesday, November 27, 2012 4:30 PM
  • Yes, the custom management packs OK. But the question is can I migrate all the Service Request and Incident templates and use them later on somehow.

    I guess somewhere on DB level you can set the code, but I cannot find out where....:)

    All opinions regarding the case are greatly appreciated:)


    Wednesday, November 28, 2012 3:59 PM
  • No Dimitar, there is no supported way to migrate that data.


    Javo Mejia Blog:

    Thursday, November 29, 2012 5:16 AM
  • Thank you for your effort.

    I want to ask;

    What if we upgrade to scsm-sp1 and in the setup wizard we entered the product key, is this can convert the scsm from evaluation to full?

    Best Regards

    Sunday, April 21, 2013 9:58 AM
  • Hello every body

    I want to share with you my experience with this issue.

    The steps that I did to fix the issue are below:

    Note: this procedures will be doable if your SCSM not SP1

    1-      Unregister the SCSM DW server

    2-      Upgrade the SQL Server to R2 SP2 (if not)

    3-      Install Update Rollup 2 for System Center 2012 Service Manager (KB2719827) on SCSM Server (Prerequisite)

    4-      Install  SQL Server 2012 Analysis Management Objects on SCSM Server (Prerequisite)

    5-      Disable the “Windows Time” Service on SCSM Server and change the ate to earlier date like two or three month ago

    6-      Run SCSM SP1 upgrade wizard and in the wizard type the Product Key the place

    7-      Finish the upgrade process

    8-      Enable “Windows Time” service and revert back the date to the current date

    Till this step the SCSM Management Server is functional properly.

    Monday, April 29, 2013 9:43 AM